Get matched with top ducts & vents installers and replacers in North Little Rock, AR

"Great customer service! Another guy came before them and lied about something being broken that cost thousands of dollars to fix. I instantly looked elsewhere and reached out to subzero. They came in the window time, same day service. Fast and accurate! Air was working a few hours later!! I would recommend to anyone in need of a great tech!!!"

"I would like to update my review due to recent issues. When I had the system serviced the unit in the attic was not put back together properly. Two days after the repair the system shut down. I found the drip pan to be full of water. I drained the water and the problem continued over and over again. I thought the drain was clogged until today when I finally noticed water pouring out from where the main duct connects to the furnace. They did not seal it properly when they serviced it. I called today after finding water leaking on to and through my ceiling. Water continued to pour out even after the system shut itself down. A service tech came out immediately and said the drain was clogged even after I showed him a video of the water streaming out before it ever made it to the drain. They vacuumed all the water out of the pan and left after they siliconed the corners of the drip pan. They did not fix the seal where I showed them the water coming from. So after they left, it started filling the drain pan again. They came back out and said there was a clog in the pea trap causing the flooding. They cut off the pea trap and said "oh yeah it's clogged, you can tell just by how heavy it is." I was skeptical which is why I was in the attic with them. I cut open the pea trap and it was not clogged at all. They replaced the drain and sealed the unit back. I think that will solve the problem but I still have a damaged ceiling. This will be a test of their customer service. I completely understand that things happen. I don't believe for a second that this was done with malicious intent or incompetence. No one is perfect and if you expect perfection then you are sure to be disappointed. At this point I do not take anything back from the original review below. I still believe in Connie and I believe she is going to do the right thing. I hope to be able to update this soon and prove that she will provide the absolute best in customer service. At this point I truly believe Connie will accept responsibility and have the damage repaired. I have recommended her to several people already and I will continue to do so. When hiring someone to repair something like an air conditioner you have to be able to trust them. I couldn't tell you what was wrong with the unit so the repair person could pretty much tell you anything and charge you for unnecessary repairs. That is not the case when you deal with Connie. In my situation it was literally as simple as grass clogging the unit on the outside of my house. She cleaned it out added some refrigerant and now it works perfectly. Connie is knowledgeable, professional, most importantly trustworthy. This time of year can take a while to get a service call scheduled but I called Connie on a Thursday after finding her on Homeadvisor, and she was here on the next day exactly when she said she would be. There wasn't a four hour window of when she might show up. She said she would be here at 1:00 and she was. I highly rec"

"The price was fair and they were able to start almost immediately. Asked the installer multiple times to cover his work area as to not scratch our new wood floors. Of course, he scratched the floors in multiple places. Attempted to contact the owner and he was non responsive on the issue. The unit was installed in September, come October and need to turn the heat on for the first time and there was loud clanging and metal noises. Called to have someone from this company service the unit on Friday afternoon and was told that “it isn’t that cold that it would be Monday before we could look at it” (it was 40 degrees and this is a BRAND NEW unit). Brought up that had we went with a larger company they would send someone out and they do not work after hours or weekends and was basically told you get what you pay for. I would not use this company again in the future. Will probably regret making this post when we need service again in the future."

"Epic Mechanical installed a new heat pump a year ago to replace my old, struggling air conditioner. They did in in good time, even in my cramped attic. The workers were efficient and friendly, and more. Their electrician returned later to add a bigger circuit breaker to make sure it was safe for the potentially added load. After a year, one of their staff returned for a tune up to make sure the new system is ready for the coming summer heat; he came within a day of my call. All around, great service."

"Very knowledgeable. Great service technicians."

"It was great. I had no problems. They were kind and courteous. Robert Martin, the owner, was there and he was professional. He handled the problem well. Their prices were pretty fair."

"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."

"They were very professional, also very efficient which is a plus!! They explained what we needed done and worked very diligently as timing for us was important and they were able to everything done within our time frame!! I will definitely call them again to do some more upgrades to our home!!!"

"He answered phone right away, with ETA that he updated me on, came on a Saturday as emergency basis but didn't charge extra, even though he came in bad rd conditions. He worked non stop, very professional, and very affordable."

"Owner Andrew Flowers is an excellent choice for your heating and air conditioning needs. He is knowledgeable, explains the problem, and offers solutions. I told him this was a tight budget, and he was able to work within that budget, and offered financing tools. He installed the equipment and made certain all was in perfect working order. He was respectful and careful inside, and cleaned up everywhere they worked. I HIGHLY recommend Andrew Flowers and Flowers Heating & Air Conditioning."