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"They were very responsive and were able to be out here within a week. The service was great and quick, the previous owners of our home smoked and after the cleaning the smell was gone. They explained everything they were doing and were careful not to chip any paint or damage our wooden vents."

"The technician came out and inspected the air conditioning system. He made recommendations as to what needed to be replaced. Since our system is quite old, he also recommended that perhaps our system should be replaced instead of sinking money into part replacement. The price to replace the two parts that need to be replaced was quite high: $254 to replace the capacitor and $282 to replace the contactor, so we decided not to proceed with their replacement at this time."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"I called in the morning and they were at my home by noon. They looked at the problem and offered two solutions, rebuild or replace, citing the pros and cons of both. We decided to replace the whole thing as it was more than 30 years since being installed, and a new one would be more water efficient. The whole job - replacing the toilet, the flange, and the shut off valve, took about an hour. There were 2 young men who worked on it. They were very courteous, professional, and kept the area clean. I was very pleased with the work."

"I HAD TO HAVE MY AIR DUCTS CLEANED. THE PRICE WAS REASONABLE. THEY GOT RIGHT TO WORK AND FINISHED IN A REASONABLE AMOUNT OF TIME. I WOULD CHOOSE THIS COMPANY AGAIN FOR THEIR SERVICES."

"It went well. I feel my dryer will perform much better now.
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"The service was fantastic. These guys are the best. They were very thorough and gave good suggestions on how to improve the efficiency. They sealed things up and caulked and put in weather stripping. This particular crew has an inspector that checks the work. The inspector said I really enjoy checking this companies work as he said they are very efficient and they do great work. They were very nice and knowledgeable to work with. This was part of a program in Connecticut where they will replace up to 40 light bulbs with compact florescent bulbs. They will change out light fixtures with LED lights and the cost was far better than I could have gotten myself. They run a test before the work is started and then they do a test afterwards to show how much more efficient your home is. They give a report showing how efficient your home is and making other suggestions. They also give you discounts on making your home more efficient within a certain amount of time from the report."

Charter Oak Environmental, LLC is a state licensed Environmental Services company. We are not a testing company, it is a conflict of interest and in some cases illegal to do both. We are happy to offer a Free Consultation but we do the actual work we remediate, abate, and mitigate the Asbestos, Mold, Lead, PCBs, Radon, etc. Charter Oak Environmental is fully insured, with general liability for environmental work (this is very important unless the insurance is specifically for environmental work you and your family will not be covered), workers compensation, professional liability, and pollution insurance(again a very necessary coverage that all environmental companies should have). There is no charge for consultations and quotations. We accept credit cards and have financing available through third party providers.

"We hired Next Level Building to renovate our bathroom and to make it more mobility-challenged friendly and to be prepared for a wheelchair. From the very start William listened very carefully to what we were looking for and made a couple of great suggestions which included enlarging the bathroom by taking over dead space in the hallway. This was a wonderful idea because it added space for a wheelchair to maneuver in and worked out beautifully. Throughout the project William checked in to be sure we knew what was happening, what was going to happen next and to see if there were questions or concerns. William and his crew went out of their way to insure in the middle of the project that the bathroom was very usable when a houseful of family arrived to spend the weekend. Speaking of the crew, they were all extremely professional, polite, and not only skilled at their jobs but took pride in doing the job the right way and cleaned up every night before leaving. I would definitely recommend them and I am already looking at another project with them."

"New installation went well. I was a little upset that only 50% was covered being that the unit was 19 years old. I'm sure that parts for something that old would be hard to find. Replacement was recommended."