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"I took advantage of a free AC tune-up offer by Aire Service Over The Mountain and scheduled an appointment. Scheduling the appointment was easy and the two-hour time frame is a very good feature for someone who has to take off from work. The heads-up call telling me that the technician was on his way is a great service.
Technician Matthew C. arrived well within the scheduling window and showed great professionalism and displayed great knowledge. He methodically assessed the entire AC system (furnace and heat pump indoors and outdoors). At the time, I had not started the cooling and hence was not aware that the outdoor compressor for the heat pump did not work.  Matthew quickly found that the capacitor was not working and replaced it with an extra part he had in his tool box.  
I was very impressed with the display of cleanliness ( technician brought his own floor mat and booties to avoid carrying dirt into the house when switiching between indoor and outdoor units).  I was also impressed with the technician's professionalism and overall courtesy.  
Most impressive was that the technician did not try to pitch any other services or contracts.  He just went about performing the tune-up and explained the overall condition of the units involved.  Upon parting for the day, I then asked him whether the company provided service contracts for regular tune-ups and I signed up for such a service contract as a result of the overall excellent experience with this particular technician and tune-up.
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"One Source just saved me from replacing my entire system. I called One Source after getting a repair quote from another HVAC company that told me my compressor was bad and tried to sell me a new system. One Source tech came out a few hours later and replaced a solenoid and had my ac cooling immediately afterwards. The tech was very knowledgeable and helpful."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

My focus is quality. I never cut corners, even when it’s more expensive. Some of my competitors are cheaper, but I will take the time to make sure you’re 100% happy. We are licensed in HVAC and Electrical.

"Came out immediately after I experienced a leak in my old water heater . Spencer did a great job replacing with a new heater and left his work space clean . Great job and price was exactly as quoted !"

"The service person who came was very informative and did a great job. Found out microwave was going to be replaced. Choice gave me a small amount of money to replace the microwave and Choice will not install it for me, kind of upset with this however I will continue to have Discussions for the replacement value!!!"

"Overall, the work was done to my satisfaction.  The service man was friendly and did the job quickly.  I was not, however, thrilled with the company as a whole.  The deal was worded as if it was a local company.  I live in Ohio and I came to find out that the Fireplace Doctor is based out of Florida.  To schedule an appointment felt like I was dialing into a call center.  The people on the phone were not super friendly or helpful.  My appointment was finally scheduled for almost two months away since they were booked up in my area.  Finally, the night before the service, I received a confirmation call, however the next day no one showed up, which was frustrating because I worked from home.  When I contacted their call center again, the agent on the phone had no idea what happened and we had to reschedule for several weeks later.  Finally, when the service man did come out, he explained that the few contractors they use here in town were swamped.  I understand, however I feel a local company would probably be more useful for a service like this.  I will pay more attention to the details on these deals next time.
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"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

Richardson Sears offers Handyman services from plumbing heating and air yardwork and more. I have over 16 years of Home Repair experience and I know what it takes to get the job done right. We are owner operated and treat our clients homes like we treat our own. We won't leave until you are satisfied! Call or click to schedule an estimate today

Armstrong Painting & Construction provides all types of General Remodeling, Kitchen & Bathroom Remodeling, Exterior & Interior Painting. We are owner operated and focused on customer satisfaction. Give us a call or click for an estimate today!