Get matched with top heat pump installers and replacers in Pahrump, NV

"This is a difficult one to write because, in the end, I think the actual work done was completed very well and professionally. We had a tankless water heater installed to replace our aging tank. The problem i have is with their business practices and lack of effective/accurate communication. A two-day job stretched to a week+ due to workers leaving early every day for one reason or another. Admittedly, one of the days was understandable due to a family emergency and I absolutely cannot begrudge somebody leaving early to attend to their child. That’s just being a good dad. The job completed on a Friday and I was repeatedly assured that an county inspector & Pure Plumbing employee would be arrive early Tuesday (Monday was Memorial Day) to close the job. Nobody ever showed up and I was told nothing. I came to learn that Pure Plumbing plays some shady games when it comes to permitting a project. They (illegally) do the work without pulling permits. Then, after it is done, they submit drawings of the completed work to get an after-the-fact permit pulled. It’s only then that they request an inspection which happens a couple weeks after the fact. They also expect full payment before the work passes inspection. I tried to contact the owner of the company (Andrew Aranda) via phone and the email his office supplied in order to discuss/resolve the issue, but never heard a reply. Unpermitted work exposes the company and the homeowner to potential fines and long delays in completion. Even though I love the work they did and would love to use them again, I would hesitate because of legally questionable methods that cast a shady layer over the operation. Are there other hidden corners being cut? Their talented roster of tradesmen/women isn’t worth doing business with because legal games are being played with the county. I plan on contacting a Clark County agent to discuss this job and warn them of potential future dishonesty."

"Charles and Jaz were able to come to our house the same day we called for service. As new homeowners we were clueless as to why our HVAC heat pump was blowing cold air after being switched to the heat setting. Almost immediately Charles and Jaz were able to find the issue (faulty wiring from the previous owner's DIY handyman work...) and fix it. Along the way they explained everything including how our new home's system worked. Now we have heat for the winter and know a reliable, prompt HVAC company to call again next time we need service. Thank you!"

"I called Gunnys Air Conditiong and heating because my AC stopped blowing cold air. I was able to book an appointment for the next morning at 9am. I received a phone call an hour earlier saying the technician could come sooner. Josh the technician came out and was able to diagnose and fix the problem within an hour. He said the capacitor was bad and that he had replaced a lot of them in our area. Josh was vey knowledgeable and professional. I had a great experience with Gunnys Air and would definitely recommend them."

"They came out the same day I called. My system was over 20 years old and needed to be replaced. The install was scheduled for the next morning and completed by that afternoon. The techs were knowledgeable, friendly and did a nice job explaining options. They were careful during the install And did not leave any mess. There was some minor damage in the closet attic drywall, but repairs were scheduled.. Spending money on a new HVAC system is not fun, but these guys did a great job and I had an overall positive experience."