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"Can not imagine a better response, starting with my call for assistance, response time and how the technician, Tad methodically diagnosed the problem. We have an obscure kitchen fixture that required service in Feb 2019. Under warranty the problem was easily diagnosed by me, a problem possibly caused by me and a replacement part sent and installed by Albert Nahman team. Problem: I broke the faucet cartridge. Current Problem: restricted hot water flow in this kitchen sink only. Turns out the new cartridge part is now malfunctioning. I called and Tad arrived taking a step by step approach ruling out possible causes: a clog here or there, build up of sediment, or blockage in the lines or cartridge. The company that sells the product got on the phone with Tad and they collaborated on the problem and the tech person gave Tad one more thing to try. After the collaboration it is agreed, problem persisted and therefore that new cartridge part is now malfunctioning and will be shipped free of charge in two days. Thanks to all, who made this possible and I trust we will have Tad here again soon to finalize this fix. BTW, cost of service was less than expected given going rates for such a call lasting in excess of one hour. Another comment, spending time with Tad during the repair was a pleasure to have him explain, collaborate, listen and just chat. Questions on who to call next time, no question who I will call next time. I have read criticism of costs: In the Berkeley area "How much does it cost to hire a plumber? Some plumbers have a minimum fee for a service call. They might charge anywhere from $175-250 to come out and give you a consultation. Plumbers may give you a general service rate of $128-148 per hour when there are a lot of unknowns about a project and they aren't sure how long it will take. Some charge a flat rate for their plumbing services. For example, you may get charged $175 for a sink or drain cleaning, while toilet installation costs $500." Today costs are upfront, same as charges in Feb, $69 to arrive and assess the problem. Here in excess of one hour for $129 minus $25 coupon, total charge $173. I am ok and I expected these costs. If I was in Philly, where I grew up, I could call an uncle or cousin and get a better rate, a family rate. This is going rate for our area."

"Duke did a great job at a fair price. We needed AC and decided to replace our old furnace at the same time. In addition Duke wrapped with insulating bubble wrap our old ducts that were exposed. He tied the drip line into our existing downspout in a neat fashion. I'd highly recommend him (he's a fellow submarine vet too!!)."

"Replaced 38 year old gas furnace, duct work and installed new smart thermostat. Anthony was very helpful and explained everything clearly. The 3 technicians did the work in 8 hours and cleaned up everything carefully. Anthony also cleaned my insert fireplace pilot light and helped me start the pilot light as a bonus! Highly recommend Perfect Star."

"Rittinger responded quickly. Alan, the tradesman they sent over was professional and quick. I hired them to install a clothes dryer vent and to open up a vent in my garage for the hot water heater. The work was high quality and installation was clean."

"Jorge, Angel, Ishmael, and George were fantastic. Jorge was honest and straight in the initial conversations. He gave me multiple options for systems and their functionality. When I made my selection I was given a very fair price for the work that was to be done. He was very helpful in acquiring good financing that bested my Credit Union and Bank. The work was done quickly with great attention to the fine details. I now have an efficient and functional HVAC unit. If you need repairs or a replacement HVAC system you could not do better than selecting Elite Heating and Air for your job. I'm telling all my friends that if they need any work done - "I've got a guy"..."

"The installation technicians were on time and performed our installation in a very professional manner. They informed me of the installation progress and were very cordial."

"I spent about $4,000 on the work. My overall experience with them was good. There is this one room that still feels like it just gets a lot less air than all the other rooms. I called before and they came out and looked at it and put a crimp in the duct to make it slow and it did not really work and I haven?t called him back because I have been super busy. They came in and did the work very promptly and did it as promised and said that they were going to remove in one day and replace everything the next day. It was all done and it was very clean and tidy. They always return my calls and that part went really well."

"Jim's Air Systems had the best value for my dollar. They supplied me with better equipment than they quoted for the same price. They completed the entire installation in about five hours. They protected my floors with tarps and were very careful to protect my walls as they moved equipment in and out. Josh, the son of the original Jim, was on the job working with the other two installers. They performed above my expectations. They left my home and yard as clean as if they had never been there. The new furnace is wonderful and is already saving me money on my P.G. & E. bill. I would recommend Jim's Air Systems unconditionally to anyone in need of a new furnace and AC system. This is a family business that has been supplying and installing systems since 1976. They take personal pride in doing an excellent job. They did not sell me anything that I did not need and provided me with a much cleaner and easier-to-service installation than my existing system. They are the best! "

We take great pride in our experience, expertise, quality and customer service that we provide to meet the consumers? needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.

"Juan and his team were top tier professional. From the initial consultation to the hvac installation, they handled everything with care. Juan was so thorough answering my questions, the install was done in time, and everything was to spec. When I contacted him with an issue after install, him and his business partner came to take care of things immediately. I wouldn’t hesitate to recommend them in a heartbeat. So grateful for the work they did with removing our furnace and installing a split unit heat pump. Thank you Juan! "