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"I needed 2 dryer vents cleaned - one on the 2nd floor and a vent cap replaced (also on the 2nd floor). All the companies I initially contacted would not do the job for a variety of reason. Superior did all the work I needed plus replaced the dryer hose on one unit (which we had not discussed). Additionally, I had purchased a vent cap but it did not fit. Superior had one on the truck which did fit and they got the job done! Excellent service!"

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"This is my 3rd (or 4th?) experience with Northern Lights Electric, and it certainly won't be my last. They arrived on time (7am), worked quickly and efficiently, and were done much sooner than I expected. They also cleaned up when they were done. Steven was also very willing to answer questions and explain some things, as well as give me information on some potential future services I was considering. I just requested an appointment for a ceiling fan installation and recessed lighting. Definitely my go-to for any electrical issues."

At Encon Pest Control we strive to give our customers the best experience possible. We treat Termites, Carpenter Ants, Bed Bugs, Cockroaches, Bees, Mice, Rats, Fleas, Spiders and much more.

"We moved into our new home three weeks ago and a home energy audit was on top of my agenda.   We had done one at our previous home and quickly saw improvements in our utility bills.
I suspect that we will see the same given the thoroughness the three member team showed.  They spent close to 3 hours plugging holes, replacing light fixtures and developing suggestions where we could see further savings.  In addition, they provided a number of rebates for added insulation, appliance replacement etc.  I would recommend to anyone.

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"I really haven't been happy with them. I find their prices to be very high, but the quality of work is ok. They sent someone to do the maintenance on the boiler and he didn't really seem to know what he was doing. He changes two filters and the nozzle on my oil furnace so he has about $8 invested and spends less than an hour of his time doing the work so to me it's a waste of money. I was expecting that at the beginning of every season they would contact me and let me know I was due, but I am finding that I have to call them. They deliver oil on a scheduled basis and they usually show up well before I need a full tank so they're delivering more often than they need to. I have dealt with their office help over the phone and they are ok, but it's never the same person twice. I plan to either hire someone else or do it myself."

"Choice was fast, efficient, and kept me posted on the progress of the claim. Although the water leak issue was discovered on a Friday, they had a plumber there to investigate by Saturday morning. When it was determined that the 20+ year old heater needed to be replaced, the replacement ordered, on-site, and installed by Wednesday morning. I am glad that we opted for the Choice Ultimate plan as other than the initial $65 service fee, all but one $50 ancillary expense was covered."

"Replaced roof and downspouts.  Went very well."

"Very happy w/everyone involved. LOTS of contact before and after installation -- neatly done and cleaned up afterward. Even had unasked for help in removing a huge tree limb that came down in my back yard from heavy winds."

"They actually cut (very neat) holes in the basement furnace runs to reach up with chimney-sweep type cleaners and powerful vacuums. They also went down every register and cold air return in the house doing the same. What impressed me was that two these guys went way beyond what any technician from my furnace company (who I'd had an annual clean / inspect contract with for years ever did.) I had reported to my contracted techs that my blower fan was making a strained sickly noise for a couple years. They told me just to wait until it died and it would have to be replaced for ~$1,200. They also had told me that my 'state-of-the-art'(20 years ago) Lennox furnace would probably need to be replaced soon. The guys from Affordable Restoration,LLC took out the blower motor, showed me all the dust and dog hair and estimated that is was 90% occluded which was straining my blower motor, plus all the air to my house was coming through all that dust. They then cleaned and lubed the fan as well as an area of similar debris around a/c condenser unit within the furnace.  This clearly had never been done by my service contractors which I find despicable as clearly in their best interest not mine. Yes, the very neat holes were then very neatly patched but will remain easily accessible for future cleanings.The whole process took ~ 4.5 hours and did cost me way over what the cost of the coupon that drew me in, but I also feel that the maintenance they ended up doing saved me a new blower fan (and extended the life of my furnace) as my newly refurbished fan is now purring happily and quietly.  The guys also installed an ultra-violet light system (as used for sanitizing in hospitals). I would've never thought about doing this, but with our allergy sufferers and knowing how devastating a systemic mold problem would be I decided it was worth the ~$500. They also offered a good 'preventative package':  they will come back every 2 years to replace the ultra-violet light bulbs and do the same cleaning for $300. It's too soon to say how much this will help with allergies but to see the amount of dusty debris that is no longer in our system is a relief to me. 
 

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