Get matched with top heat pump repair or service pros in Prince Frederick, MD

"I received outstanding service from talking to the phone representative to make an appointment, to the repair technician coming out assessing and repairing the problem! I will definitely hire them again if any other service is needed. Matt, the repairman, did an excellent job!"

"Great company! They've been super responsive when we've had questions or concerns, and deliveries are frequent enough that we never have to worry about running out of heating oil."

"The office called me within 10 minutes of adding my request on Angi. There were able to come out same day and fix our drain. They also provided me with free plumbing inspection of the rest of the home. Zach was very profession and easy to work with. I would use them again."

"I have had a service contract with McCrea Heating and Cooling since I purchased my condo unit new 7 1/2 years ago which included 2 maintenance visits a year. My current contract expired yesterday so I called to renew my service contract and upgrade from "Bronze" to "Silver." The representative took my charge card information over the phone. I asked if the contract was in effect as of today. They said "yes." Then I tried to schedule a service call (my unit was serviced a little over a month ago and now the condo wasn't cooling.) I was told then that the Silver Contract would NOT be in effect after all. The difference in price between Bronze and Silver is the cost of a diagnostic visit so they were getting the money one way or another. My long time history with the company did not persuade them to honor the contract I had just paid for. They wanted to charge me $98 to have my problem diagnosed under the Bronze contract that I pointed out was already expired. I was told the representative "misspoke" and should have told me they would have to send out someone to determine whether the furnace they have been maintaining for the past 7 years (with the most recent service call just a month ago) would "qualify" for the Silver plan. So, I cancelled the order for the Silver Plan. I called another company who came out for $30 and determined the problem was a clogged condensation drain. This drain was supposed to have been "blown out" when the regular maintenance was done by McCrea just a month ago, but obviously was not. The water was backed up in the drain pipe and filled the pan under the furnace/AC unit which turned off the AC. Now that everything is working again, I am seeking a different maintenance service plan provider. McCrea has competitive service contract prices, but if they have no customer loyalty, and the maintenance work is not done properly, maybe it's a question of "you get what you pay for.""

"I had a high efficacy heat pump system installed by ARS 11/2 ago. I am used to gas furnace so understanding how heat pump works is an education. The mechanic was very patient in explaining how it works and what to look for if there is an issue. Of course this cold season a got an high unexpected bill from the electric company and was baffled because of the amount I spent on this high efficiency unit. They came out looked at and found no issue. They explained this was a very unusual cold season and the unit performed accordingly for sub freezing condition. They did leave a card and said if I see anytjing that look unusual please give them a call asap. The mechanic was very knowledgeable."

Whether you need a repair, preventive maintenance, or replacement, we are your plumbing, heating, and air conditioning service provider in the northern Virginia and surrounding areas. We invite you to give us a call!