Get matched with top ducts & vents installers and replacers in Riverdale Park, MD

"I contacted Bluestar Air Mechanical for a second opinion after an appointment with Air One. I have a Carrier HVAC system, and the Air One technician recommended a complete system replacement, claiming the blower was bad, the furnace control board needed replacing, and that there were other issues. Since replacing the HVAC is a big investment, I wanted to get a second opinion. It was only after comparing the service from Bluestar that I realized Air One may have been pushing for a new system sale or lacked the expertise to properly diagnose and repair the actual problems. Isaac, the technician from Bluestar, spent about an hour thoroughly diagnosing and fixing the issues. He found burnt wiring in the furnace and discovered that the wrong capacitor had been incorrectly installed in the AC. Isaac replaced the burnt wiring in the furnace and the capacitor in the AC. After these repairs, my Carrier system was back up and running—without the need for a costly replacement. Bluestar, and Isaac in particular, demonstrated professionalism, expertise, and honesty. They focused on resolving the actual issues instead of pushing for an unnecessary system replacement. I highly recommend Bluestar for their reliable service and Isaac’s thorough and knowledgeable work."

"JDL HVAC Services was the contractor provided by our home warranty company to repair our heating system. The were initially prompt and came out to the house and attempted to diagnose the problem. The technician though the problem was the circuit board and JDL delivered a replacement from Carrier the same day. Unfortunately, the part did not fix the problem and the technician thought the replacement part was defective. Unfortunately, it was Friday and Carrier wasn't open on the weekend. I specifically asked the technician what would happen on Monday and was told that JDL would get a new part Monday morning and then come to the house immediately to install it. This was very important since we had no heat on Friday and over the weekend and the temperature dropped below 20 degrees at night. Monday was a disaster. Unknown by us, JDL called at 7:30 a.m. and when we didn't answer, they removed us from their schedule. At 8:30, we realized they'd called, and contacted Joe and he added us back to the schedule, but in the afternoon. When a new (more experienced) technician showed up, he did NOT bring any replacement parts. When I called Joe to inquiry why the technician had no parts with him as promised Friday, he said he wouldn't buy another part because he couldn't get a refund on the first replacement circuit board. He also wasn't convinced the heater circuit board was the problem and wanted to do more diagnostics. I also asked Joe why they didn't come out in the morning as originally promised, and he had the audacity to blame us for not answering his phone call which we had no idea to expect. He also blamed his technician for providing us incorrect information. He did put another employee on standby to get parts from Carrier once the new diagnosis was complete. The new technician found another part that had failed and it was delivered with the original replacement circuit board. Both replacement parts were installed. While the technicians were friendly and informative, Joe was rude and lacked friendly or acceptable customer service skills/friendly. He also does not keep his technicians informed (the new technicians couldn't answer any of my questions) and it did not appear the technicians speak to each other when they transfer a repair. Overall this was not a positive experience due to the poor customer service from Joe. He did call an apologize (left a voicemail) after the repair was complete."

"It was a superb experience. From the visit by Bruce the sales representative to the installation day to the follow-up from Petro, every single person we interacted with was helpful and professional. When Bruce arrived to do the assessment, we spent time going over the heating needs in the house. After a thorough inspection and measurement of the house, we sat down. He showed me a few options, all of which were going to provide good service. I ordered a unit at the end of that meeting. The installation day was just terrific- the entire work crew that showed up were everything I would hope to find: Upbeat, informative, hard-working, focused. The job was finished before end of day as promised. The heater room is now immaculate, with new piping and a new heater. It was like watching a pit crew at a NASCAR race. Everyone had their tasks, they moved carefully but quickly. The materials were all laid out in order, etc. Just a totally professional approach to their work. The crew boss answered any questions I had. The follow-up for a normal inspection of the furnace chimney was scheduled the day after the installation. I’ve gotten calls to insure we are satisfied with the work. Satisfied barely covers it- I am pleased to write this kind of review. Without hesitation I will recommend Petro to friends and family throughout the Philly area. Peter A. Elkins Park"

"The two person crew arrived on time and installed the heat pump out in the rain under a 10' pop up tent and replaced the air handler. The whole job was complete before the end of the day."

"I had a leak somewhere in my heat pump system from 2013 in a 4 floor condo building. Every other company was quoting me $7k+ to replace the system but it turns out to be a leak in the line set between the 3rd floor and the roof! We had a new line set installed and I spent $2550 in total! The crew was very professional and worked extremely had in the hottest weather to get the job done, too!"

"The technician was great, thoroughly took his time figuring out what would be needed to complete the job. "

"Called the company the week before regarding a Home Inspection issue with my heat pump which needed serviced and cleaned, the gentlement I spoke with was for very quick to schedule my appointment. They came out inspected my heat pump and said it was too old and if it needed parts they would not be able to order them, so they didn't do any work.  I called the company and they explained that they didn't want to be responsible for the job.  The End.   But all the representatives of the company were very informative,  courteous and polite <br />"

"Outstanding! Had multiple issues with an aged HVAC system. We didn't have cooling or heating. HPC Services responded promptly, diagnosed the problems and expertly repaired the issues while explaining exactly what happened and how to maintain the system moving forward. Great coordination and teamwork from their entire team. We would not hesitate to use this company again!"

With over 20 years, David Majano take great pride our experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. To understand the needs and expectations of our customers, David Majano takes great care to work and communicate with every customer a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.