
Serving Round Lake, IL and surrounding areas
Approved
In business since 2000
Free estimates
Warranties offered
"They came and put in extensions on the gutters. One was very poorly installed."





+23


Serving Round Lake, IL and surrounding areas
Approved
In business since 2000
Free estimates
Warranties offered
"They came and put in extensions on the gutters. One was very poorly installed."





+23

Serving Round Lake, IL and surrounding areas
In business since 2005
Free estimates
Credit card accepted
"SHORT VERSION Outstanding! Competitive & detailed quote for major window repairs, excellent communication, swift scheduling, timely work, high quality repairs. Positive all around. I know definitively who I'll call next time I need window repairs. LONG VERSION After decades of neglect from the previous owner, and a few years of neglect from us, our 31 yo casement windows were in terrible shape (10 banks of 2). Major rotting of wood sills, sashes, brick moulding, and more. Ronnie & crew in the field, along with Dylan in the office, provided a clear, detailed, competitive quote based on what they could see during the initial inspection. Given the windows' particularly poor condition, they appropriately warned me they might uncover additional repairs while taking everything apart for the quoted repairs. I knew this to be the case from past experience, but still appreciated they called it out explicitly. Ronnie & crew were on-time, respectful, communicative & informative, and ensured I knew the status of the work as it progresssed. During the repairs, Ronnie identified some hidden issues -- though not entirely unexpected (see aforementioned warning) -- which required substantially more work. In each case, Ronnie showed me the newly uncovered issue, explained why the work needed (or did not need) to be done, and confirmed how I wanted to proceed. Most of the additional repairs clearly were necessary to support and complete the originally quoted repairs, so I agreed. In an instance or two, he noted an additional repair was non-critical, and I passed -- no pressure, no problem. We still have 2 banks of 2 windows each, with sashes too far gone to repair, so Ronnie and team are working with me to identify options for sash replacement. Hopefully, since the original model is discontinued and not available, we can use a newer model from the manufacturer (if they fit), But if not, Ronnie is actively working with me on contingency options. I wish all my home repair experiences were this positive. I said it above, and it bears repeating: outstanding! I know definitively who I'll call next time I need window repairs."





+18

Serving Round Lake, IL and surrounding areas
In business since 2009
Warranties offered
Credit card accepted
"Quote given by phone and appointment scheduled. Guys communicated by text in advance of arrival on appointment day. Arrived as promised and quickly fixed door. Very friendly interactions. Only strange thing was the repair person said the price was $130, but I had been quoted $80. When I pushed back, he immediately conceded to $80 price. Not sure what happened there, but glad it didn't turn into any conflict."





+14

Serving Round Lake, IL and surrounding areas
In business since 1946
Free estimates
Credit card accepted
"My husband took off work to wait at home for Forest Door and a cable company technician. While the cable tech was late, then called a couple of times to push back his arrival time, the Forest Door representative was extremely punctual. He said he would arrive at 10 a.m., and my husband told me the rep called from the alley at 10 a.m. sharp. He was polite and efficient and we felt the price was definitely fair for the amount of work done. We would use Forest Door again."




Serving Round Lake, IL and surrounding areas
In business since 1990
Free estimates
Credit card accepted
"There was a long delay (several months, all told) to get the work done, thanks to the rush of pandemic home improvement projects. But I appreciated that the staff from McCann were communicative and did their best to estimate when things would be done. When I got the call that my custom doors had finally arrived, they were able to install next day! Which was great timing as it was installed just before a long cold snap. The new door and storm door are great - so well sealed that not only are there no drafts, but there's so much less noise coming in from the street. The installers were polite and respectful and did a great job, including matching the color of the interior caulking to the tile floor in our entryway perfectly. My only complaint is the interior framing was a little dirty and banged up, though they provided touchup paint that I used to clean it up."





+19
Serving Round Lake, IL and surrounding areas
In business since 1985
Free estimates
Credit card accepted
"Trying to execute a major outdoor renovation project during a time of global supply chain disruptions poses many challenges. Happy to report that Mal and PHI navigated that rocky path very well. Mal kept us informed of the many changes coming from the supplier as far as colors and delivery. It was a long process...8 months between signing the contract and having the work completed. In the end we are very happy with the product and the quality of the work. A major windstorm hit the area the day after the work was completed and put the installation to the test. Everything held up perfectly...no loose bits flapping on the house or flying around the yard. In researching this project ahead of time, we had spoken with many friends who've had their siding replaced and none of them were especially happy with their contractor. We had the best experience with Mal and PHI. Highly recommended."

Serving Round Lake, IL and surrounding areas
Free estimates
Credit card accepted
"Professional employees who did a fantastic job! Did not take long to install our windows. I highly recommend and will call back about installing more windows in our house"





+16

Serving Round Lake, IL and surrounding areas
In business since 1983
Free estimates
Credit card accepted
"First off, everyone we've dealt with has been professional, friendly, and courteous. We liked the reviews we saw in Angie's List and Murphy's installed a new sliding door for us in Nov 2014. One of our requests was it be "lightweight" and easy to slide. Well, it didn't seem that way when it was installed, but we were told to give it some time to loosen up. Nope. Still heavy and hard to open and close... 3+ years later. Next problem was the screen door with it. In Spring 2015 (when we needed it, since the door was installed in the winter), the screen door continuously came off its track. Don came out to fix it ("right") and it almost lasted until the end of the season. I spoke with Jimmy Murphy who runs the place... again, super nice and super friendly... but when I reached him to help... lots of delays, promises, etc. I kept putting it back on the track myself for short-term fixes. I called/texted in the Fall 2017 to have it fixed or replaced... no response. Called/Texted again in Spring 2018 and was told someone would be out to take care of it. No one. Another call and text promising to be there "next Tuesday." Nothin. I've had enough. Well meaning group, but lacks follow-through and, apparently, the ability to keep customers happy/satisfied. Hard to imagine that 20 minutes of their time and/or possibly $10-50 in parts will cost them my future business and possibly the loss of others' business (after reading this). Won't use again...."





+36

Serving Round Lake, IL and surrounding areas
In business since 1954
Emergency services offered
Credit card accepted
"It was corrected very fast and the garage door is behaving like when it was new. House of Doors is a great asset to our community."

Serving Round Lake, IL and surrounding areas
In business since 2009
Free estimates
Warranties offered
"Fogarty was open to discussing a wide range of possible repairs/replacements. He helped us pick a very nice replacement door and window set. He also worked with us to address the little fit/finish issues that always arise during this type of project. We were very satisfied with the quality of the work and with the relationship with him.
"



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