Get matched with top gas piping pros in Salem, MA

"Fast, efficient."

"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "

"great service "

"Chris, Matt, and their employees did excellent work for us to replace our combi boiler and on-demand hot water heater. They fit us in quickly before a cold snap and worked long hours to get the job completed. The whole system looks great and they clearly take pride in their work. They have been responsive and timely about any follow-up tweaks to the system to get it running correctly. Their communication has been clear and response time is quick. Would definitely recommend! "

"Two Heritage plumbers replaced a leaking silcock that was long in need of replacement at our home in Methuen, MA. The two plumbers did a great job, were very professional and had a great sense of humor. Very happy with the quality of work. Ted "

"Well experienced very helpful very polite and will definitely call back with my plumbing needs. Thank you Eliot and Nick "

"They were excellent "

"Awesome work"

"woke up at 4 am for work turned on the shower, no hot water, went down to the kitchen, no hot water, went dreading heading to the basement. Yep the water heater was leaking. At least a 6 yr water heater lasted 9. Called around 5:00 am. Got their digital secretary, said a man named John would call, within 15 mins he called, told me to call the office at 7:30, I was waiting until 7:45 (have to give people time to get their coffee and set up their space) Susan called at 7:30. Made an appointment, they would be at my house between 10 am and 12 am. just before 10 am I get a text John is in the hood, 5 mins later John is at the door. Took him and his guy 1 hr to replace my heater. Great Friendly service."

"They did an excellent job replacing our boiler."