
Serving Scottsboro, AL and surrounding areas
Approved
In business since 1997
Emergency services offered
Credit card accepted
"During the sales consultation and quoting process they were superb. The salesman was professional in every way, responsive, well spoken, knowledgeable, courteous and best of all the price and warranty of product was very competitive to the 5 other quotes we solicited. Thank you Scott! In our opinion the the installation workmanship was poor. The exterior sheet metal work had jagged holes, ugly blobs of silicone sealant and the main duct plenum had an open bottom where critters could easily get into our crawl space. The exterior gas pipe installation to the meter was left very crooked and left un-painted to quickly rust. Post installation cleanup was poor, we found lots of sharp sheet metal screws on and around the new outside HVAC unit, cigarette butts and small bits of litter. Unit was installed July/August 2016, air conditioning works well. Heating unfortunately is intermittent. It may come on, it may not. Our experience with addressing this latest problem is the same as it was with the issues described above, and that is it take numerous calls that never get followed up upon until I call as an angry customer, no fun at all. This sort of service may be par for the course, I am not sure. I do not rate Annette Hale's as horrible, but when our warranty expires with them I will no be calling them again."







