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"The plumber was berybeasybto deal with and very experienced. He did a great job."

"Excellent! All old systems were removed and all new Carrier equipment was installed. This work was performed in May of 2018 so I have had a year to evaluate the heating and air conditioning performance. Other than some dampers coming loose and requiring service calls there were no issues with any of the equipment or installation work. Tyler is a great company with an excellent sales and service force. My installers were fantastic and there was some follow-up work afterwards like insect guards for the intake and exhaust of the furnace and installation of new wiring for a modern thermostat. Tyler completed all projects and I am completely satisfied and happy with their performance. I would HIGHLY recommend Tyler for all you HVAC needs. We did a complete replacement of both heating and A/C and Tyler did a fantastic job."

"It got done, unfortunately required a full system replacement."

"I had purchased a new digital thermostat and needed it installed. Ramon & his son installed it within an hour, replaced the outdated wiring to the gas furnace and made sure it was working. Overall, a great experience and a fair price."

"I rated them B for responsiveness because the first time I called I was told they would call back and they did not. As you would expect the price was too high. They ended up tightening a union of pipes and testing to see if it leaked. The first time it was tightened, it did leak and they went to replace the part. A second tech tightened it further, retested and it did not leak.Not sure why the first person didn't tighten further. So the question remains; is the problem solved. We will see when the heating season begins. The techs were young, personable and seemed knowledgeable and willing to answer all my questions. They spent over two hours here, some of it waiting to get the heating up for testing. Had a $50.00 coupon or the cost would have been over $400."

"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."

"They are super great, technicians were great. I've been using them for more then 30 years now. I would consider them as Top 3 contractors that I'm working with. I would recommend them to anyone who needs duct cleaning."

"We called the company twice about a renovation we're doing that requires trenching back to an existing building behind the house. The first time, it was about running the trench, and we didn't use them because they wanted $70 to come out and do an estimate. The second time it was to see if they'd install the plumbing in the new space (kitchen & bathrooms sinks, shower, outside spout), but they said they're a small company and can't have anyone on a job two weeks or more. The gentleman was upfront & straight-forward, nothing against them &  I gave them an average grade, I just wanted to put this review up to save anyone time who's looking for that sort of work. Seems like they're more same-day, call-them-out-if-there's-a-leak plumbers.
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"I had a lot of additional cost. It ended up at $1500. They only cleaned three, for the big deal. And then, I had a thing that they put in to make sure that the air stays clean. They said I had a humidifier on my furnace and they said that it had to come off. And then, they said you can get a much better one and then they kind of disappeared and they didn't talk about it or really sit down and have a conversation with me. I'm not even sure why they had to take it off or what they did."

"Not the best, but I guess not the worst either.
They did the door blower test which revealed different air leaks in the house. They sealed around some of the doors in the home, installed some door sweeps, caulked around baseboard registers etc. However, the work was far from consistent and less than professional in quality.
There are 15 registers / returns in the home and we were told they would caulk around them all, they caulked around 7. 2 of which the caulking was so thin that it cracked before the next morning.
There are 3 sinks in the house where pipes were supposedly "foamed and insulated" on their report. There is no additional insulation visible anywhere that I can see.
We are entitle up to 40 CFL light bulbs in the home, however, even the 30 they said they changed were not completed.
For example:
-there are 2 nightstand lamps in the bedroom. One lamp received a CFL and the other wasn't touched.
-there is a hallway ceiling light that was supposed to be changed out with CFLs, but still has the same old bulbs.
-downstairs bathroom still has all three original bulbs
-two bedroom ceiling fans that take regular "A" type bulbs all have the same bulbs
I sent an email to the gentlemen who came out to the house asking if we could at least receive the extra bulbs. He did respond and said yes, but never got back in touch with me. After the general overall experience I did not bother chasing after them for a few more dollars worth of bulbs. However, the whole point is not the money, its the fact that these were all listed on the report and not completed accordingly.
They did recommend an insulation company to come in and give us a quote and also told us about different programs offered from the state which would allow us access to rebates for making home energy improvements. All in all, I guess it helped us to know where the air leaks were in the house, but the overall performance of the team was simply sub-par. They were nice, polite and somewhat informative but by no means "wowed" me.
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