Serving Southern-md-facility, MD and surrounding areas
Approved
In business since 2016
Free estimates
Emergency services offered
"They removed the tank very very quickly"

Serving Southern-md-facility, MD and surrounding areas
Approved
In business since 2016
Free estimates
Emergency services offered
"They removed the tank very very quickly"

Serving Southern-md-facility, MD and surrounding areas
Approved
Super Service Award Winner
In business since 2004
Free estimates
Emergency services offered
"We had an above ground oil tank removed from the basement. The staff were professional. They came in and had the project done within a few hours which included removing the remaining oil, cutting the tank and removing the remaining lines. The oil smell was intense, but they had a spray or something that they used to minimize the smell. We are very pleased with the services."





+67
Serving Southern-md-facility, MD and surrounding areas
Approved
In business since 2000
Free estimates
Credit card accepted
"Very happy with what Rema did. He came on time, analyzed the problem, and cleaned the clogged drain for exactly what he said it would cost the night before. He was careful, methodical, and very professional. He was also very neat and cleaned up as he worked and after he was finished. He will be the first person I call for any plumbing problems in the future."

Serving Southern-md-facility, MD and surrounding areas
In business since 1977
Free estimates
Emergency services offered
"This was not an emergency repair, we were fortunate to be able to schedule the replacement about a week in advance. Heil sent an estimator to look at the space and make a recommendation. We originally wanted a Hybrid system but they advised against it given the space and need to collect/vent moisture. We selected a 75 gallon electric water heater. On the scheduled day, They were on time, removed the old water hearter and installed the new one - professional and courteous the whole time. Unfortunately, the new heater leaked the same day. They returned and made a temporary patch until they could return the next day with a replacement part. They returned, replaced the part and after they left we found that the tank leaked again in another place. They returned the next day and before we could insist that we wanted a different tank (clearly an out of the box failure on this one) they said they would replace the tank which they did. Our first, second and third experiences with Heil were all great with customer service and technical expertise. The inconvenience of multiple extra days without hot water and having to be there for four visits was unexpected and unfortunate however Heil responded correctly and made it right. You can get the measure of a company not only when things go right but also how they respond when things go wrong. We would use them again."





+1

Serving Southern-md-facility, MD and surrounding areas
In business since 2009
Free estimates
Emergency services offered
"December of 2011 I had a geothermal system installed by TLC for Me Heating and Air Conditioning. As part of the job they had to remove and remediate a buried 500 gallon home heating oil tank that had been in the ground since 1976. Willard Environmental handled the environmental remediation. Mr. Willard was extremely professional. He was on site during the removal of the tank and oversaw the entire process. He handled all the tank removal permits and paperwork. For his part the entire process went very smoothly and was painless for me. I had no issues at all.
"

Serving Southern-md-facility, MD and surrounding areas
In business since 1982
Free estimates
Emergency services offered
"The owner was very comfortable to talk to about the water leaking problem in the basement. He did a great job explaining how the job to prevent future leaks would be completed. His brother managed the crew when the job started. It went very smoothly. The team had 4 men and finished the job in only 2 days. The system has kept my basement dry through summer down pours and the most recent snow melt. No water leaks. Everyone was very courteous and efficient. I am very happy with the service.
"

Serving Southern-md-facility, MD and surrounding areas
In business since 2000
Free estimates
Emergency services offered
"Summary: Great service. Felt really confident in the knowledge and skills of the plumber. Work was quick and well done. Yet...paid out the nose, what seems in retrospect like a crazy high price that we're still trying to understand. Details; We moved into a house with a weird basement toilet-- an above-ground macerator (grinder) in a closet next to a Saniflo toilet, instead of a pipe to the sewer line. The grinder stopped working while renters were staying here, and we needed it fixed ASAP. Non-functioning toilet = non-functioning rental! Jiffy was super responsive on a Saturday morning. They're available 24/7 we're told! We got someone on the phone right away, which was not the case with other places we called. They had a guy out to the house in less than 3 hours to do an estimate. The plumber, Scott, had 8+ years of experience and suggested several options. My partner suggested a less-labor-intensive (and less expensive) option -- running pipe above ground to the sewer line instead of jackhammering into the concrete slab to lay pipe -- and Scott was happy to roll with that and make sure it would work well for us. He also assured us he could get it done same-day, which was great. No pressure. He quoted us $2k, flat fee. He left and we researched our options. In the meantime, the macerator spontaneously started working and cleared the clog, which meant it would not require anyone to pump out the toilet bowl or the pipe, which we expected would save him considerable labor and mess. We called the main number and asked about any change to the price and were politely rebuffed. A $2K quote was a $2k quote. We couldn't get anyone else to come give us an estimate in a timely manner and Jiffy has great reviews here, so we called Jiffy back and said we'd like to work with them. Scott came within an hour or two, after finishing a plumbing job at Lowe's. (We felt re-assured that even Lowe's trusts Jiffy with their plumbing!). Scott came in, removed the macerator, cut the metal sewer pipe, and connected the toilet to the sewer line with some PVC pipe and joints. He tested it with us, explained his work, and disposed of the used materials for us. All appreciated. In total, he was in and out in less than 4 hours. It was a great experience work-wise, and we don't mind at all to pay more for a very skilled, high-quality job that avoids sewage in our basement!! Still....we can't for the life of us figure out how that adds up to $2K, and felt a bit like we were easy marks as first-time home owners who clearly needed the service day-of. We didn't realize when he said he could "get it done today" that he meant it would only take 3-4 hours. That's $500/hr. Even if we doubled it to 8 hours of labor if we round up generously on the commute and time to buy materials, that's $250/hour. We're told $175/hr is standard, or up to $210 on the very high end. We also know from other DIY projects that the materials (PVC and joints) were inexpensive. I don't know if we paid for special expertise, or "emergency rates" or what. Again, we don't mind at all paying for quality, but we're stumped. Live and learn, but next time we'll be sure to ask how many hours it will probably take, and start our negotiations about price from there. Note: If anyone has information about pricing methods that would make sense out of this for us, we'd be open to that too, and I'd change the review to Yes, Would Hire Again. We'd want to hire again, for all the reasons above, but would hesitate because I don't feel great about a pricing strategy of "see what the customer will be willing to pay unwittingly, and go with that." :P p.s. Given the price, the 11% Angie's List membership discount was much appreciated!"





+8

Serving Southern-md-facility, MD and surrounding areas
Free estimates
Emergency services offered
Credit card accepted
"An indoor cast iron sewer pipe stack was leaking. AJ and his team replaced the cast iron pipe with a PVC one. I am very pleased with their work and they cleaned up afterwards."





+16
Serving Southern-md-facility, MD and surrounding areas
In business since 2005
Free estimates
Emergency services offered
"I called Elite on a Thursday at noon, and Glen showed up within 2 hours and he had the drain cleaned in a professional manner in less than 45 minutes. The price was good. Glen was courteous and prompt."

Serving Southern-md-facility, MD and surrounding areas
In business since 2006
Emergency services offered
Credit card accepted
"They do great work. We had another company that gauged us and the pond filters and circulator were always breaking down. Since using Pond Doctor we have no issues. Twice a year maintenance and a beautiful pond that gives us a lot of pleasure."





+1
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