Dale Plumbing/Heating/Gas is a locally owned plumbing business servicing areas north of Boston! Call, text, email, or message me, Curtis Dale, for your plumbing needs! Fast response, friendly service, flexible scheduling, and fair pricing sets us apart from the rest! Check us on Facebook @DalePlumbingHeating and Google Dale Plumbing/Heating/Gas
"Curtis Dale fixed an issue with my hot water heater exhaust fast and economically. Excellent communicator. While he was here for a quick fix I asked him to quote me an estimate for an entire boiler system, he ended up being a very fair price and recommended an excellent product, and we eventually hired him for that job too."
Nick S on September 2024
Dale Plumbing/Heating/Gas is a locally owned plumbing business servicing areas north of Boston! Call, text, email, or message me, Curtis Dale, for your plumbing needs! Fast response, friendly service, flexible scheduling, and fair pricing sets us apart from the rest! Check us on Facebook @DalePlumbingHeating and Google Dale Plumbing/Heating/Gas
"Curtis Dale fixed an issue with my hot water heater exhaust fast and economically. Excellent communicator. While he was here for a quick fix I asked him to quote me an estimate for an entire boiler system, he ended up being a very fair price and recommended an excellent product, and we eventually hired him for that job too."
Nick S on September 2024
Since 1979, we've provided the highest quality protection against plumbing, heating, cooling and drain problems for residential, commercial and property managers in the Merrimack Valley and southern New Hampshire. At MillTown Plumbing, Heating, HVAC, and Drain Cleaning, we're a family owned and operated business. We know the value of fast service, from a professional and reliable team. Give us a call today at (617) 725-2674! We look forward to serving you.
"STAY AWAY. Numerous issues and they will cost you more money without you knowing it. I just found out that I was on a **DO NOT SERVICE** list (after all the grief they have given me.) I am ticked off. Here is a summary due to the character limit: 1. They installed a faulty HTP tankless hybrid water heater. I argued with them for what I think was a good year before a HTP tech finally determined that I was right. Replaced it with a Rinnai RUR199in. 2. They took (stole) my oval ductwork and replaced it. I was fine with the replacement. I looked the other way but it was expensive and they never asked - they just hauled it away. Most homeowners probably do not realize how expensive and unusual that oval ductwork is. I could have even recycled it at a profit. 3. I recommended them to a neighbor only to find cops all over their home one day. Their plumber stole their special needs kids controlled medications after having them go into other rooms to turn on and off the faucets. I just chalked it up to a bad apple. 4. HUGE ROOKIE mistake. They short-cycled the new air handler. Vent was right next to the main return (2in. away.) Unecessary wear and tear, high electric and gas usage, and discomfort. Whatever was coming out was immediately suck back in. Unfortunately I did not realize this until a couple years later. 5. HUGE ROOKIE mistake. They never installed the 2-stage wiring. See directly above. Look it up. HUGE discrepancies in temperatures and sky high bills. Premature wear and tear. I wrote Freddy Jr. about this which might be the reason why I am on their list. But still, that is their job to get it right and not mine. Most people would have no clue for the life of their system. 6. They did not hook up the high-limit kill switch/float on the condensation pump which led to a flood and destroyed antiques. I hooked it up in less than 10 minutes. 7. I was told one day that the original manger was fired because he was skimming clients from the company. 8. There is no check valve on the recirculation line which they installed on the new tankless they replaced. I believe it is code and now I have to hire someone else ([business name removed]) to fix their screwup which likely killed my internal recirculation pump. Again, unecessary wear and tear along with high energy bills. I was willing to look the other way on so many things but the truth is they get away with this because most homeowners do not know any better. In other cases, I figured that no one is perfect and we all make mistakes. But then to find out that I was blacklisted a few years later because I called them out on their BS after I needed their help yesterday? The only thing I can think is that I ended up costing them more money on things they should have done properly in the first place. It is a company that needs better oversight and apparently has awful management. I am not bragging but I have an advanced engineeering background creating petroleum engineering training material for big oil (aka plumbing on steroids--makes this look like childs play), programming, developing systems for hydroponics, working with heat and waste recovery systems, fixing combustion engines, and building computers for over 20 years. My point is that I noticed a lot of things that most people would overlook because I know how many things work. I called them out and that is the only explanation as to why I could have been blacklisted. But do yourself a favor and go with [business name removed] or [business name removed] instead. It is not to say that others cannot screw up, but this is my experience with them and the straw that broke the camels back. Mention that you read this here and thank you. Perhaps the next company will not mess you up under the guise/protection of teamsters and protectionist unions that overcharge with ridiculous licensing requirements that ends up meani..."
Charles L on January 2024
Since 1979, we've provided the highest quality protection against plumbing, heating, cooling and drain problems for residential, commercial and property managers in the Merrimack Valley and southern New Hampshire. At MillTown Plumbing, Heating, HVAC, and Drain Cleaning, we're a family owned and operated business. We know the value of fast service, from a professional and reliable team. Give us a call today at (617) 725-2674! We look forward to serving you.
"STAY AWAY. Numerous issues and they will cost you more money without you knowing it. I just found out that I was on a **DO NOT SERVICE** list (after all the grief they have given me.) I am ticked off. Here is a summary due to the character limit: 1. They installed a faulty HTP tankless hybrid water heater. I argued with them for what I think was a good year before a HTP tech finally determined that I was right. Replaced it with a Rinnai RUR199in. 2. They took (stole) my oval ductwork and replaced it. I was fine with the replacement. I looked the other way but it was expensive and they never asked - they just hauled it away. Most homeowners probably do not realize how expensive and unusual that oval ductwork is. I could have even recycled it at a profit. 3. I recommended them to a neighbor only to find cops all over their home one day. Their plumber stole their special needs kids controlled medications after having them go into other rooms to turn on and off the faucets. I just chalked it up to a bad apple. 4. HUGE ROOKIE mistake. They short-cycled the new air handler. Vent was right next to the main return (2in. away.) Unecessary wear and tear, high electric and gas usage, and discomfort. Whatever was coming out was immediately suck back in. Unfortunately I did not realize this until a couple years later. 5. HUGE ROOKIE mistake. They never installed the 2-stage wiring. See directly above. Look it up. HUGE discrepancies in temperatures and sky high bills. Premature wear and tear. I wrote Freddy Jr. about this which might be the reason why I am on their list. But still, that is their job to get it right and not mine. Most people would have no clue for the life of their system. 6. They did not hook up the high-limit kill switch/float on the condensation pump which led to a flood and destroyed antiques. I hooked it up in less than 10 minutes. 7. I was told one day that the original manger was fired because he was skimming clients from the company. 8. There is no check valve on the recirculation line which they installed on the new tankless they replaced. I believe it is code and now I have to hire someone else ([business name removed]) to fix their screwup which likely killed my internal recirculation pump. Again, unecessary wear and tear along with high energy bills. I was willing to look the other way on so many things but the truth is they get away with this because most homeowners do not know any better. In other cases, I figured that no one is perfect and we all make mistakes. But then to find out that I was blacklisted a few years later because I called them out on their BS after I needed their help yesterday? The only thing I can think is that I ended up costing them more money on things they should have done properly in the first place. It is a company that needs better oversight and apparently has awful management. I am not bragging but I have an advanced engineeering background creating petroleum engineering training material for big oil (aka plumbing on steroids--makes this look like childs play), programming, developing systems for hydroponics, working with heat and waste recovery systems, fixing combustion engines, and building computers for over 20 years. My point is that I noticed a lot of things that most people would overlook because I know how many things work. I called them out and that is the only explanation as to why I could have been blacklisted. But do yourself a favor and go with [business name removed] or [business name removed] instead. It is not to say that others cannot screw up, but this is my experience with them and the straw that broke the camels back. Mention that you read this here and thank you. Perhaps the next company will not mess you up under the guise/protection of teamsters and protectionist unions that overcharge with ridiculous licensing requirements that ends up meani..."
Charles L on January 2024
O'Brien Plumbing Works is a locally owned and operated company that values honesty and integrity in all aspects of our business. Our dedicated team of professionals have over40 years of hands on experience to provide innovative ideas and suggestions tailored to your projects.We are a full service companey for all of your plumbing and heating needs Our services are customized to your individual needs, paying close attention to the details of each project that we are involved with. Please feel free to contact us today!
"I would thank them for the work and services. Max was very prompt and polite. We were definitely taken aback with the bill. We were not informed about any of the charges around: 1. Time taken for pulling the permit(1hour@$180) 2. Time for inspector coming in(1hour@$180) 3. Price for permit These 3 costs total to $425. The material cost of $263 definitely seemed marked up. * I wish they had mentioned about expecting these costs so that we could make an informed decision. * We have had several permits pulled in last year ( had frozen pipe burst situation so had renovations going on for multiple months) and never were charged for the time taken to pull permit or for inspectors time at the time of inspection. * Max mentioned it was going to be $180 an hour and you were here for 2 hours from start to end.. The father(Peter) kept mentioning about the emergency charges that there are plumbers that charge $300 an hour, I was clear that we were okay with waiting for a couple of days so there was no question of those charges being applied. He kept giving an explanation of the bill being high enough but it seemed very vague. We were charge $1100 for 2 hours of work to fix a slow gas leak that National grid had identified and pointed to us so they shut of our gas supply. National grid guys had told us that it would be only 1-2 hours of plumbing work. I would not recommend them for sure for the sour taste it has left for us. I wish we went with presidential plumbing or 128 plumbing that we have gone in the past. They are expensive but you know the quote before hand."
Angela K on January 2024
O'Brien Plumbing Works is a locally owned and operated company that values honesty and integrity in all aspects of our business. Our dedicated team of professionals have over40 years of hands on experience to provide innovative ideas and suggestions tailored to your projects.We are a full service companey for all of your plumbing and heating needs Our services are customized to your individual needs, paying close attention to the details of each project that we are involved with. Please feel free to contact us today!
"I would thank them for the work and services. Max was very prompt and polite. We were definitely taken aback with the bill. We were not informed about any of the charges around: 1. Time taken for pulling the permit(1hour@$180) 2. Time for inspector coming in(1hour@$180) 3. Price for permit These 3 costs total to $425. The material cost of $263 definitely seemed marked up. * I wish they had mentioned about expecting these costs so that we could make an informed decision. * We have had several permits pulled in last year ( had frozen pipe burst situation so had renovations going on for multiple months) and never were charged for the time taken to pull permit or for inspectors time at the time of inspection. * Max mentioned it was going to be $180 an hour and you were here for 2 hours from start to end.. The father(Peter) kept mentioning about the emergency charges that there are plumbers that charge $300 an hour, I was clear that we were okay with waiting for a couple of days so there was no question of those charges being applied. He kept giving an explanation of the bill being high enough but it seemed very vague. We were charge $1100 for 2 hours of work to fix a slow gas leak that National grid had identified and pointed to us so they shut of our gas supply. National grid guys had told us that it would be only 1-2 hours of plumbing work. I would not recommend them for sure for the sour taste it has left for us. I wish we went with presidential plumbing or 128 plumbing that we have gone in the past. They are expensive but you know the quote before hand."
Angela K on January 2024
For over 30 years in the neighborhood, 128 Plumbing, Heating, Cooling & Electric has provided the highest quality, efficiency, and reliability in service to customers. Celebrating thousands of 5-star reviews online and an A+ Rating on BBB for years, the company has become the North Shore’s most trusted & consistent plumber, heating and air conditioning, and electrical service company. Also proud to be titled a Diamond Elite Contractor with Mitsubishi Electric and a Mass Save Heat Pump Installer. We take pride in being there for you 24/7 with manufacturer-trained technicians and a commitment to providing customers with manufacturer-trained technicians and a commitment to providing customers with an easy, effortless customer service experience. You're guaranteed to be left with the service and upfront pricing with customized options for what's best for your home in the long-term.
"Luis M. came to fix a furnace humidifier. He arrived on time and was very professional and knowledgeable about the equipment. He was able to quickly determine the issue and repair the underlying problem. Very pleased with his service and time he spent to explain the issues and operation of the unit."
Wayne O on February 2024
For over 30 years in the neighborhood, 128 Plumbing, Heating, Cooling & Electric has provided the highest quality, efficiency, and reliability in service to customers. Celebrating thousands of 5-star reviews online and an A+ Rating on BBB for years, the company has become the North Shore’s most trusted & consistent plumber, heating and air conditioning, and electrical service company. Also proud to be titled a Diamond Elite Contractor with Mitsubishi Electric and a Mass Save Heat Pump Installer. We take pride in being there for you 24/7 with manufacturer-trained technicians and a commitment to providing customers with manufacturer-trained technicians and a commitment to providing customers with an easy, effortless customer service experience. You're guaranteed to be left with the service and upfront pricing with customized options for what's best for your home in the long-term.
"Luis M. came to fix a furnace humidifier. He arrived on time and was very professional and knowledgeable about the equipment. He was able to quickly determine the issue and repair the underlying problem. Very pleased with his service and time he spent to explain the issues and operation of the unit."
Wayne O on February 2024
Super Service Today is a full service plumbing and drain cleaning company. Our team is experienced and fully equipped to solve your problem. We are your regular plumber's drain cleaning professional. Your home or business will be treated as if it were our own! Customer service is our number one priority and you will see first hand when you call! We take the time to really listen and understand your goals and needs to make sure you are fully satisfied with the service you receive. Our service experts are trained to offer long term solutions that will best work for you and your family. We are a family owned and locally operated company serving Middlesex County, Essex County, Suffolk County and surrounding communities. Super Service Today, Inc. specializes in all aspects of plumbing, gas work, residential heating, drain cleaning, sewer repairs and main water service relays. We are available to assist you with all of your plumbing requirements from faucet installs to sewer replacements. We are solution experts that you only need to call once. Give us a call today to see how we can help you with all of your plumbing needs. We do not service Window AC units.
"Super Service Today didn’t respond in a timely manner, over-quoted us by a thousand dollars, mis-diagnosed our problem in a way that could have proven catastrophic (if we hadn’t gotten a second opinion), and then tried to withhold the return of our deposit to try to get us to sign an “agreement” that we wouldn’t post a bad review. The order of events: 1. Response in a timely manner: Our toilet and two sinks overflowed, with water cascading down from that bathroom to the basement below. We went with Super Service Today because they were the first phone call to an emergency plumber to get through, and had reasonably good reviews online. The overflow stopped on its own, and the company said it wasn’t that much of an emergency, so they’d stop by between 8 and 10 the next morning. At 10am, I called them, as no one had shown up. They apologized and said someone would definitely be there by noon. At noon, I called them again, and told them we were going with another plumbing company. They said they’d sub-contract someone else, in order to keep control of the situation. The company they sent found the blockage, snaked the pipe, and hit a blockage in the sewer leading to the street; they couldn’t investigate further, because they were only sub-contracted. 2. Over-quote and mis-diagnosis: Super Service Today sent one of their plumbers to take a video of the sewer line. This person hit the same blockage and diagnosed the problem as tree roots, then laid out escalating packages to fix it. The lowest level (and what this plumber recommended wholeheartedly) was hydro-jet, a high-powered water burst that can clear tree roots; this was quoted at $1600. The next level was replacement of that segment ($5000 or so) or replacement of the whole sewer ($25000 or so). He said the problem as urgent, and urged us to pick the jet. I hesitantly agreed and paid the deposit. Later that day, I got uncertain and curious and looked up what other companies charged for hydro-jet, and found it was between $300 and $500. At this point, we cancelled our hydro-jet service with Super Service Today and searched for another company. The company we chose took a new video of the line and showed us the truth: there was a mis-join in the line, rather than tree roots, so the two segments were partially offset from each other. They told us that if we’d chosen the (overpriced) hydro-jet, we’d have likely created an enormous sinkhole and done catastrophic damage to our sewer system. We went with them for the repair of that sewer segment, which went smoothly. 3. Withholding our deposit and the agreement: We wanted to conclude business with Super Service Today and get our deposit back. Super Service Today sent us a legal document to sign in order to get our deposit; it stated that we would be prohibited from posting a negative review. I consulted a lawyer friend who confirmed that we needed no “agreement” to get our deposit back, and that this was fraudulent. They tried to force the issue one more time and only relented when we said we’d submitted a challenge claim to our credit card company for the charge. Then, they were very apologetic on the phone as they returned our deposit, as well as an extra $100 refund for our trouble."
Sarah S on February 2021
Super Service Today is a full service plumbing and drain cleaning company. Our team is experienced and fully equipped to solve your problem. We are your regular plumber's drain cleaning professional. Your home or business will be treated as if it were our own! Customer service is our number one priority and you will see first hand when you call! We take the time to really listen and understand your goals and needs to make sure you are fully satisfied with the service you receive. Our service experts are trained to offer long term solutions that will best work for you and your family. We are a family owned and locally operated company serving Middlesex County, Essex County, Suffolk County and surrounding communities. Super Service Today, Inc. specializes in all aspects of plumbing, gas work, residential heating, drain cleaning, sewer repairs and main water service relays. We are available to assist you with all of your plumbing requirements from faucet installs to sewer replacements. We are solution experts that you only need to call once. Give us a call today to see how we can help you with all of your plumbing needs. We do not service Window AC units.
"Super Service Today didn’t respond in a timely manner, over-quoted us by a thousand dollars, mis-diagnosed our problem in a way that could have proven catastrophic (if we hadn’t gotten a second opinion), and then tried to withhold the return of our deposit to try to get us to sign an “agreement” that we wouldn’t post a bad review. The order of events: 1. Response in a timely manner: Our toilet and two sinks overflowed, with water cascading down from that bathroom to the basement below. We went with Super Service Today because they were the first phone call to an emergency plumber to get through, and had reasonably good reviews online. The overflow stopped on its own, and the company said it wasn’t that much of an emergency, so they’d stop by between 8 and 10 the next morning. At 10am, I called them, as no one had shown up. They apologized and said someone would definitely be there by noon. At noon, I called them again, and told them we were going with another plumbing company. They said they’d sub-contract someone else, in order to keep control of the situation. The company they sent found the blockage, snaked the pipe, and hit a blockage in the sewer leading to the street; they couldn’t investigate further, because they were only sub-contracted. 2. Over-quote and mis-diagnosis: Super Service Today sent one of their plumbers to take a video of the sewer line. This person hit the same blockage and diagnosed the problem as tree roots, then laid out escalating packages to fix it. The lowest level (and what this plumber recommended wholeheartedly) was hydro-jet, a high-powered water burst that can clear tree roots; this was quoted at $1600. The next level was replacement of that segment ($5000 or so) or replacement of the whole sewer ($25000 or so). He said the problem as urgent, and urged us to pick the jet. I hesitantly agreed and paid the deposit. Later that day, I got uncertain and curious and looked up what other companies charged for hydro-jet, and found it was between $300 and $500. At this point, we cancelled our hydro-jet service with Super Service Today and searched for another company. The company we chose took a new video of the line and showed us the truth: there was a mis-join in the line, rather than tree roots, so the two segments were partially offset from each other. They told us that if we’d chosen the (overpriced) hydro-jet, we’d have likely created an enormous sinkhole and done catastrophic damage to our sewer system. We went with them for the repair of that sewer segment, which went smoothly. 3. Withholding our deposit and the agreement: We wanted to conclude business with Super Service Today and get our deposit back. Super Service Today sent us a legal document to sign in order to get our deposit; it stated that we would be prohibited from posting a negative review. I consulted a lawyer friend who confirmed that we needed no “agreement” to get our deposit back, and that this was fraudulent. They tried to force the issue one more time and only relented when we said we’d submitted a challenge claim to our credit card company for the charge. Then, they were very apologetic on the phone as they returned our deposit, as well as an extra $100 refund for our trouble."
Sarah S on February 2021
All Drain Services, Inc. has been in the drain service business for over 18 years and is owned by Manny and Gloria Vega. Our commitment to customer service is unmatched. Our years of experience have taught us that in our line of business, that is what counts. Our dedication to delivering a quality job has been the backbone of our success, and this commitment is instilled in all our employees. All Drain Services, Inc. is open 24/7, including holidays. We offer emergency and regular maintenance services.
"Patrick was great. He pulled a Rat from my kitchen line so great service!"
Tim L on February 2023
All Drain Services, Inc. has been in the drain service business for over 18 years and is owned by Manny and Gloria Vega. Our commitment to customer service is unmatched. Our years of experience have taught us that in our line of business, that is what counts. Our dedication to delivering a quality job has been the backbone of our success, and this commitment is instilled in all our employees. All Drain Services, Inc. is open 24/7, including holidays. We offer emergency and regular maintenance services.
"Patrick was great. He pulled a Rat from my kitchen line so great service!"
Tim L on February 2023
Our company is your best source for professional, value driven, low cost service. Meaning that we are able to provide the most value and innovation per your dollar spent. We are a design build company with 25 years experience in all aspects of the construction industry, unlike most contractors that only specialize in one field and sub out the rest of the work to the lowest bidders; ultimately resulting in a lower quality of work. Busy Bee Construction only employs dependable and experienced craftsman to insure top quality work, and to prove it we offer a one year workmanship warranty. So whether your project is as small as a bathroom or as large as a new constructed home we can make it a stress free and exciting experience for you. Please visit busy-beeconstruction.com to find out more about our company and see photos. Additional email contact: downie.john@comcast.net
"I can't say enough about John, Gary, and the team at Busy Bee Construction. They took on a big project transforming my horror of an overly-large primary bathroom into a beautiful, new bathroom plus an additional study. They were clear, communicative, and knowledgeable, and they did exceptional work at a very fair price. I would absolutely work with them again (and definitely will!). These guys are the real deal."
Kelly W on November 2024
Our company is your best source for professional, value driven, low cost service. Meaning that we are able to provide the most value and innovation per your dollar spent. We are a design build company with 25 years experience in all aspects of the construction industry, unlike most contractors that only specialize in one field and sub out the rest of the work to the lowest bidders; ultimately resulting in a lower quality of work. Busy Bee Construction only employs dependable and experienced craftsman to insure top quality work, and to prove it we offer a one year workmanship warranty. So whether your project is as small as a bathroom or as large as a new constructed home we can make it a stress free and exciting experience for you. Please visit busy-beeconstruction.com to find out more about our company and see photos. Additional email contact: downie.john@comcast.net
"I can't say enough about John, Gary, and the team at Busy Bee Construction. They took on a big project transforming my horror of an overly-large primary bathroom into a beautiful, new bathroom plus an additional study. They were clear, communicative, and knowledgeable, and they did exceptional work at a very fair price. I would absolutely work with them again (and definitely will!). These guys are the real deal."
Kelly W on November 2024
Clear Water Pump & Well Service, Inc. is your trusted partner for all your well, water filtration and pump service needs in Massachusetts and Rhode Island. With over 15 years of experience, we are the leading experts in the industry. Our commitment is to deliver exceptional service without compromising on quality, all at an affordable price. We have extensive knowledge of the latest technology in the Water Well Industry in Massachusetts and beyond, and our services are available throughout the region. Contact us today and let us earn your business.
"Good job done."
John N on November 2024
Clear Water Pump & Well Service, Inc. is your trusted partner for all your well, water filtration and pump service needs in Massachusetts and Rhode Island. With over 15 years of experience, we are the leading experts in the industry. Our commitment is to deliver exceptional service without compromising on quality, all at an affordable price. We have extensive knowledge of the latest technology in the Water Well Industry in Massachusetts and beyond, and our services are available throughout the region. Contact us today and let us earn your business.
"Good job done."
John N on November 2024
Merrimack Valley Plumbing, LLC is a locally-owned and operated company committed to providing fast, affordable, and high-quality Plumbing. We offer HVAC repair, installation, and replacement services. We specialize in heating controls and simplifying complicated plumbing and HVAC systems to make them user-friendly. We strive to find solutions that fit everyone’s comfort needs, from construction projects to air conditioner replacement.
"I hired Merrimack Valley Plumbing to install a boiler in my home, and my experience was overwhelmingly disappointing. While the boiler functions, the installation process and quality of work raised numerous red flags. I want to share my experience to help others make an informed decision when considering this company. Installation Issues Code Violations: The exhaust is less than 3 feet from the gas meter, and the holes drilled in the joists for intake and exhaust are less than 2 inches from the bottom, both of which do not meet code requirements. Improper Venting: Both the exhaust and intake vents are installed too close to the ground (not meeting the 12-inch clearance required for expected snowfall) and are too close to each other (less than the 12-inch separation required). Unsealed Penetration: The hole drilled in the siding was left unsealed, creating a potential entry point for rodents. Condensate Drain Issues: The installed condensate pump is leaking and wasn’t tested. Additionally, rather than a permanent drain installation, they daisy-chained it into a pump for a portable air conditioner. Wiring Errors: The zones for the primary bedroom and second floor were wired backward, causing overheating in both areas. Missing Outdoor Sensor: The outdoor temperature sensor, critical for proper operation, was not installed. No CO Alarm: A carbon monoxide alarm was not installed, which is essential for safety. Unprofessional Workmanship: Trash, including a metal duct pipe, was left in the crawl space near live electrical wires. Process Concerns Permit Delays: The company failed to file permits before starting work. I only discovered this after contacting the town permitting office myself. Mismanagement and Delays: The project stretched far beyond the promised timeline, with repeated excuses about missing parts and limited crew availability, despite prior assurances that the job would be completed in two days. Broken Promises: They claimed a project manager would take measurements in advance to ensure a smooth installation, but no one came. Additionally, they rescheduled initially, promising a larger crew, only to send a single plumber on the first day. Misinformation and Deception Throughout the project, I encountered multiple instances where Merrimack Valley Plumbing provided misleading or false information: - They lied about the dates permits were filed. - They claimed delivery issues caused delays, though they should have anticipated these based on the advance photos provided. - They repeatedly shifted blame rather than taking accountability for the delays and issues. Overall Experience While the boiler itself works, the installation was riddled with code violations, safety oversights, and poor workmanship. Additionally, the company’s lack of transparency and repeated dishonesty made an already frustrating situation worse. I would not recommend Merrimack Valley Plumbing to others. Their lack of professionalism, disregard for safety codes, and failure to take responsibility for their mistakes created an unnecessarily stressful and costly experience."
Paul S on March 2025
Merrimack Valley Plumbing, LLC is a locally-owned and operated company committed to providing fast, affordable, and high-quality Plumbing. We offer HVAC repair, installation, and replacement services. We specialize in heating controls and simplifying complicated plumbing and HVAC systems to make them user-friendly. We strive to find solutions that fit everyone’s comfort needs, from construction projects to air conditioner replacement.
"I hired Merrimack Valley Plumbing to install a boiler in my home, and my experience was overwhelmingly disappointing. While the boiler functions, the installation process and quality of work raised numerous red flags. I want to share my experience to help others make an informed decision when considering this company. Installation Issues Code Violations: The exhaust is less than 3 feet from the gas meter, and the holes drilled in the joists for intake and exhaust are less than 2 inches from the bottom, both of which do not meet code requirements. Improper Venting: Both the exhaust and intake vents are installed too close to the ground (not meeting the 12-inch clearance required for expected snowfall) and are too close to each other (less than the 12-inch separation required). Unsealed Penetration: The hole drilled in the siding was left unsealed, creating a potential entry point for rodents. Condensate Drain Issues: The installed condensate pump is leaking and wasn’t tested. Additionally, rather than a permanent drain installation, they daisy-chained it into a pump for a portable air conditioner. Wiring Errors: The zones for the primary bedroom and second floor were wired backward, causing overheating in both areas. Missing Outdoor Sensor: The outdoor temperature sensor, critical for proper operation, was not installed. No CO Alarm: A carbon monoxide alarm was not installed, which is essential for safety. Unprofessional Workmanship: Trash, including a metal duct pipe, was left in the crawl space near live electrical wires. Process Concerns Permit Delays: The company failed to file permits before starting work. I only discovered this after contacting the town permitting office myself. Mismanagement and Delays: The project stretched far beyond the promised timeline, with repeated excuses about missing parts and limited crew availability, despite prior assurances that the job would be completed in two days. Broken Promises: They claimed a project manager would take measurements in advance to ensure a smooth installation, but no one came. Additionally, they rescheduled initially, promising a larger crew, only to send a single plumber on the first day. Misinformation and Deception Throughout the project, I encountered multiple instances where Merrimack Valley Plumbing provided misleading or false information: - They lied about the dates permits were filed. - They claimed delivery issues caused delays, though they should have anticipated these based on the advance photos provided. - They repeatedly shifted blame rather than taking accountability for the delays and issues. Overall Experience While the boiler itself works, the installation was riddled with code violations, safety oversights, and poor workmanship. Additionally, the company’s lack of transparency and repeated dishonesty made an already frustrating situation worse. I would not recommend Merrimack Valley Plumbing to others. Their lack of professionalism, disregard for safety codes, and failure to take responsibility for their mistakes created an unnecessarily stressful and costly experience."
Paul S on March 2025
All Work Construction is proudly the #1 Home Improvement Company for Hooksett NH and beyond. We specialize in bathroom remodeling, kitchen remodeling, exteriors such as vinyl siding, shingle roof replacement, replacement windows, and exterior doors. Contact us today to request our home remodeling services. We offer free estimate consultations! (We serve NH, Northern MA, and partial ME)
All Work Construction is proudly the #1 Home Improvement Company for Hooksett NH and beyond. We specialize in bathroom remodeling, kitchen remodeling, exteriors such as vinyl siding, shingle roof replacement, replacement windows, and exterior doors. Contact us today to request our home remodeling services. We offer free estimate consultations! (We serve NH, Northern MA, and partial ME)
Most standard homeowners' policies don’t cover water main line replacement costs because this project is considered wear and tear, not sudden damage. Check your declarations page for exclusions and talk with your agent about add-on service-line coverage if you want help footing the bill for your water main line replacement costs.
Yes—hire a licensed plumber any time the job taps into a city-owned line or local codes. Professional plumbers carry the right permits, tools, and insurance, and they know how to avoid costly mistakes that could flood your yard or trigger fines. Pros can also provide expert recommendations on the type of system and materials that will work best for your situation, and they can guide you on best practices for ongoing maintenance.