Get matched with top swamp cooler installers and replacers in Thorntown, IN

"Mike installed both of our geothermal furnaces in 2004 when we bought our home and discovered that neither were working properly- problems missed on inspection. He gave us the best pricing on the installation of the 3 companies that bid and has been fair on pricing since that time.  He has helped with whatever minor issues have occurred. He sometimes takes a day or 2 to get back to you, but always arrives on time and is very thorough and detailed. Definitely recommend him"

"I finally needed to replace my 23 year old furnace and was not happy with my current HVAC service provider so I started shopping around. I knew I wanted a Trane system so started at the trane.com website and saw that Roy Rogers was an authorized provider. I read their YP and Angie's List reviews and was impressed with what I saw so I contacted them. Dustin called me back within an hour and by that afternoon was at my door to take a look, answer my questions and provide me with a solution. I compared them to other larger installers and decided I wanted to give them my business. The installation went very smoothly, they were on-time and met every promise. There was a hiccup in the furnace the first night but Roy came right back out and within 15 minutes, problem solved. No issues since and it has been running great. I would highly recommend these folks for anyone looking to maintain or replace their HVAC system."

"Just finished up with Aaron at Aaron's Air. He put in some additional ducts for my basement finishing project. He and his work were excellent... His pricing very fair and an all around good guy! Hire Him! You will appreciate him as much as I did!"

"It went extremely well. The technician was professional and thorough. He spend at least 30 minutes with me reviewing the current configuration to ensure that the replacement water heater would meet our needs. We switched from a tank water heater to a tankless water heater and couldn't be happier. The tech did a great job with the installation and left the area clean and organized."

"Swimmingly - no glitches. They hauled away the old one and installed the new one in fairly short order."

"

   Russ came and checked to see what the problem was and then he had to order a new damper.  When it came in he called and came an installed it right away.. I especially like that he kept everything cleaned up.  Some times I spend an hour cleaning up after a service person has been to my home.  But not this time!"

"Very professional and prompt. Had to wait one day for the part, but once the technician had the part, he quickly installed it. Would definitely use this company again!
"

"We are on a service agreement with them. We are not the original owners of our home. We purchased the home in October of 2013. In March of that year, the previous owner installed an entirely new HVAC system, about $20,000 worth. There are 2 heat pumps and 2 furnaces. It's a hybrid system, so it will either run on electric or gas, depending on exterior temperatures. RT Moore was the installer. While we were not required to go with them on servicing, they are familiar with the system. They are the installers and it's a Carrier brand. So we are inclined to go forward with them and we are on a service agreement. We've had them since we moved here almost 3 years to the day. 



Our agreement is they do a twice a year inspection and cleaning and everything. In the fall it focuses on the heating. Then we'll have them in May. I haven't scheduled the service yet but usually within a week or so of the call, they'll be here. That one will focus on the cooling. 



We've been very pleased with their punctuality, professionalism and the quality of the work."

"Good job.  Air ducts clean and fresh smelling.  That is what I paid them to do.
"

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."