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"Amazing customer service and work!!! I would use their services again in the future"

"We have used Doug 2 other times before, and had nothing but great experiences with him. When our pipe froze, he immediately came out to assist. And when I say immediately, I mean 11:30 PM.  We had hoped to see him in the next day or so, but he came that evening. We were more than appreciative.  The job required him to come back the next morning to complete, and he was here less than 10 hours later. We were without water for less than a day thanks to Doug.  I cant begin to tell you how professional he is, he took the time to explain why this occurred, what would prevent it in the future, and what to expect going forward.  With Doug, everything is above board, and there are no hidden costs. <br />"

"Very professional technician team. Had confusion regarding the size of toilet ordered and what was received. It had rain day prior and techs did not wear foot covering or masks."

"While the technician who ultimately serviced my system was efficient and informative, the overall experience was unacceptable. It took nearly 18 hours and three separate appointments to replace a single fuse under a warranty installed on November 4, 2025. The dispatch, scheduling, and supervisory staff were dismissive and unresponsive, demonstrating a complete lack of customer care. This was, without question, the worst customer service experience I have encountered. Additionally, the failure itself appears to stem from incomplete installation guidance, as I was not properly advised on potential system vulnerabilities (such as power surges). While I appreciate the technician?s work, the breakdown in communication and service at the management level makes it difficult to recommend this company."

"They (2 workers) did an EXECCENT job installing gas heater and Central Air unit. They were very polite and professional. I could not convince them to take a coffee break. Answered all my question. I'm soo happy I chose Blue Dot !! Also the price was unmatch... Thanks !! PS... The Wife is back to calling me HONEY again :)"

"Mr. Bost did an excellent job for me for a reasonable price. I know he obtained the best deal for me on the furnace and the air conditioning unit. He answered all my questions. He was on the job when he said he would be; he was professional and courteous. The installation went smoothly, and I have had no problem with the furnace or air conditioner since they were installed in 2008."

Three qualities all of our people have that make us Northern Virginia, D.C. & Maryland’s #1 Home Service Provider. That’s the F.H. Furr Difference. F.H. Furr is D.C., Maryland & Northern Virginia’s premier plumber, HVAC contractor and electrician. F.H. Furr is A+ rated by the Better Business Bureau and has consistently been voted Best of Prince William County for HVAC, Plumbing and electrical.