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"2/3/2021 - Glad to have found Pro Sky Wow, what a great experience I just had with Pro Sky! Our heat pump went out during an impending snowstorm. Two companies on Thumbtack were quick to respond. Pro Sky got the nod because they could dispatch a technician immediately. It mattered when our house was getting so cold so fast. It also helped that Frank explained clearly his companyâ s approach in his initial response. As soon as I confirmed the appointment with Frank, I received a text giving an ETA for technician William to come by. Oh, another thing I like about Pro Sky is they use the Housecall Pro platform to send me appointment info, estimates, and receipts. All were super clear, and the platform was so convenient. Back to William, he arrived promptly wearing a mask and minding his distance. He listened patiently to the long history of issues weâ ve had with our Carrier Infinity thermostat before setting out to run the diagnostic tests on our heat pump. The tests confirmed the system was in good shape, the problem was with the thermostat. William took the time to explain our options for a thermostat replacement and addressed all of our questions and concerns without trying to sell us any particular product (or service for that matter). That is how you earn trust and respect from your potential (and repeated) customers. We would like to rewire our full system to use a third-party thermostat, and we will request William for the job. Thanks Pro Sky! 8/18/2021 - A happy customer is a repeat customer Last week was my fourth service call to Pro Sky: (1) system rewired & thermostat replacement, (2) water heater replacement, (3) HVAC Spring services, and (4) A/C start capacitor replacement. Our A/C stopped blowing cold air on a near-100-degree day last week. Who you gonna call? Of course, I called Pro Sky. Frank reassured me he would always have availability for a loyal customer. A different technician this time, the process was the same. I received a text with a link to Housecallproâ s job description, arrival window, and estimate ($45 for a diagnosis visit). Santo arrived on time, made a quick diagnose (bad capacitor), provided a reasonable price quote for a replacement which we agreed to. He replaced the dual capacitor, did a health check of our A/C system and was done in about 30 minutes. Super efficient! The service fee was waived in our final bill. Our A/C has been running fine ever since. Thanks again, Pro Sky!"

"This company was the only one who responded, arrived and fixed our best pump. We had others that called back and made arrangements to come with a no show. Excellent service! Thank you!"

"We needed the heat pump repaired and Freon added. Robert was very knowledgeable and thorough. We had a new a/c installed and that went very well too.. James and Cordell installed that. "

"Premium Home services is a scam..their customer sevice does not do anything about refunding back expensive, terrible and unfinished work. They hang up on you and give you the run around to speak with a so called manager. They send a so called professional to do the work, ask for a ridiculous amount of service call out fee and don't finish the job. The tech was unorganized and shows up hours late. Don't recommend the company."

"I couldn’t be happier with the experience. From the moment I scheduled the appointment, their customer service was prompt and professional. Henry arrived on time, was courteous, and clearly knowledgeable. He took the time to explain the issue and what needed to be done, which I really appreciated. The repair/installation was done efficiently, and everything is working perfectly now. What stood out most was the honesty and transparency—no upselling, just straightforward, quality service. Pricing was more than fair, and work was done right. I highly recommend Leo and Sons HVAC LLC to anyone needing HVAC work. "

"Great. Excellent response. Arrived within hour of call. Thank you."

"McCrea has been servicing my home unit for 9 years and every service appointment has been timely and informative. Scott has been the technician on-site for this period of time and he is outstanding; knowledgeable, personable, interactive and thorough with his inspections."

"Quickly responded to request. Understood urgency (aluminum cladding on trim partly detached and was flapping in the wind). Responded quickly and made repair before further damage could occur"