Get matched with top swamp cooler service or repairers in Union-grove, AL

"This was by FAR the best experience I?ve had with an HVAC company. Customer service line was quick, easy and helpful. The service tech Ronnie Austin was very knowledgeable and professional. He answered all of my questions with patience and I was able to understand everything he explained. I now have more confidence in my system and services. I will definitely remain a customer for years to come and give many recommendations. Thank you Annette Hales !"

"It went well. We will use his services again, if necessary."

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On June 13, my air conditioner that services my upstairs failed (breaker kept tripping).  Called my home warranty company (Choice Home Warranty) and they assigned AL Comfort Experts to troubleshoot/diagnose issue.

On June 15, AL Comfort Experts came out as scheduled and identified that my compressor had locked up.  They reported this to Choice Home Warranty to effect repair/replacement of the compressor but CHW stated to me that it was reported that my unit was  'not well maintained' by AL Comfort Experts.  I contacted AL Comfort Experts and they not only told me they reported my unit had been 'well maintained', they also wrote/sent me a letter to that effect.  My issues lie with my warranty company, not with AL Comfort Experts.  I had several conversations with the owner Terry, for we both were a bit irritated with CHW. 

So, after several days of fighting with CHW over getting my unit repaired under warranty, it became clear that they would not replace my failed compressor, despite me providing them with almost 6 years of records of maintenance.  They actually told me if it had been serviced the week before, they still would not cover it.

It was through my conversations with Terry that I found them to have a high level of integrity.  AL Comfort Experts is a wonderful family owned company with many years of experience.  I found them to be very honest, forthright about the issues with my air conditioner and they provided me with a couple of options (repair or replace).  After comparing the costs, it was clear that replacement of my Trane compressor (proprietary and expensive), it was much better to do pretty much a complete replacement, as my current unit was 15 years old.  Made no sense to repair at this point.

On June 23rd, Terry (owner) of AL Comfort Experts and an employee came out as scheduled and did a wonderful job of not only installing my new unit and removal of my old unit, they did a top notch job of cleaning up.  Their costs were exactly what they quoted me (no one likes surprises).  There were very professional, came in a nicely marked vehicle, and introduced themselves upon arrival.  They answered all my questions I had and were meticulous in their work.  I especially like the system he provided me (Westinghouse) and explained the warranty to my satisfaction.

I have already given them permission to use me as a reference and have also hired them to do the servicing of both my Goodman main package unit that services my downstairs and the new Westinghouse system that services upstairs.  They have my highest recommendation!

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"They began wok in January but its not done yet. We already have a radon detector and we have a radon problem and he brought in instruments to do the measurements to confirm my issue. We went ahead to have a barrier installed and fans and all that. January weather isn't good for any service industry. After he installed everything I went down to take a look and the quality of work was not what I expected. So I asked him to mitigate it. The reading on the meter was correct but it showed that the work he did wasn't helping. After that we had a weekly monitoring and then the readings weren't improving fast enough. So it went into February and then March and in April we've had continuous visits. Every time he came back he made some adjustments and we saw a little bit of improvement but it's still not quite where it should be. So it was not what I expected. I'm just about to call it quits."

We offer the Best service and installation of heating and air conditioning systems in North Alabama and Southern Tennessee, A while maken sure that our valued customers do not have to worry about over paying for services they don't need!!

Additional phone - (256) 351-6966.

"The customer service and repair was great."

My name is Trevor, and my wife is Tiffany. Our business is owner operated and insured. We offer residential plumbing services, fencing, professional house cleaning, decking, HVAC services, etc.

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

"I cannot express how easy and wonderful our experience was with Cobalt Roofing and David. Our roof had been damaged during a storm in October 2014. He was present for the insurance inspection and made sure that everything was documented. He also handled the insurance end regarding the cost and making sure we were getting what we needed.
I have never actually use my homeowners insurance, so I was unsure of what to expect. David made the process so simple. He was overly fair priced and gave us multiple upgrades and provided additional services at no cost. He did not require any upfront payment. He was exceptionally professional. I cannot say enough good things about our experience.
The process (with homeowners insurance) takes time, but David was on the job immediately after the insurance approved everything. The men who did the work were efficient, considerate, and hardworking. The roof looks amazing and we are very pleased with the results.
As for the payment process, we did not pay him until after our insurance reimbursement was given to us. He did not pressure or push about anything financial and understood the time frame of using homeowners insurance claims. I was very grateful for how respectful and understanding he was.
Honestly, it was so simple and easy on my end. I kept thinking it was too good to be true, but it was good. I would highly recommend using Cobalt.
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