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"While the materials and communication was good, unfortunately there were some things that left a bad taste and I am not sure I would use them again. While there were some issues that they are addressing quickly, like replacing a part of the door they changed because a piece was smothered with white silicone, and also replacing a panel that was broken when they capped the trim outside my home, and they destroyed my big rosemary bush. I'm baffled as to why they didn't notify me at the moment and instead I had to wait until the walk-through to find out. The forklift person who came to pick up some material that wasn't used left a hole in my driveway. I just sent them some pictures, but haven't heard back, but hopefully this looks like it will be repaired. I am also not happy with how the door looks after the install and the reply from the QA walk-through was 'that is how we seal all the doors'. I appreciate that the amount of clear silicone used will prevent leaks and bugs, it looks like someone watched a whole bunch of YouTube videos and at the end some measurement went wrong and the mistake was covered up with an uneven line of silicone. Time will tell how long the silicone will hold against concrete. I would have hoped instead that they let me know it would look bad and talk about options even if it meant spending more money to get it to look OK. door install: [*** Link removed ***] [*** Link removed ***] white silicon smears: [*** Link removed ***] bush: [*** Link removed ***] broken panel: [*** Link removed ***] driveway: [*** Link removed ***]"

Why choose ROI Construction? Our Gold Standard guarantee is 100% customer satisfaction, 100% of the time! - It's that simple. No need to keep looking for “Contractor near me,” we are the top local Maryland and DC family owned Exterior company (est. 1974) that delivers the best results and a positive return on investment in the area!\n\nROI also does a final walkthrough of every-single-job to ensure that we deliver a superior finished product for every ROI customer!

"Tech showed up on time, fixed the door, and left.  Not pushy on additional services.
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"It went well! The guys were friendly and honest, particularly about one aspect of the door opener mounting."

"Elite responded promptly to my Angie's List post, and sent out a technician the same day. John, the technician, provided a thorough analysis of what was wrong with my door, and gave me three repair options to choose from. The other 2 companies to give me bids only spoke of the immediate problem with the door, not taking into account that the system operating it was over 20 years old. Had I chosen either of them, my door would have been operational, but because of its age, would no doubt be in need of additional service a few years down the road. While Elite's bid was the highest, I feel confident that I made the best choice in hiring them to repair my garage door. Not only was John professional, polite, and punctual, he very patiently explained the purpose and function of all the new hardware he installed, as well as how to keep the garage door opening and closing smoothly for years to come. And Elite's 10-year warranty was also a key selling point. All in all, I would highly recommend this company to anyone in need of this type of service. And I commend Elite for hiring quality employees like John. I couldn't be happier with the work he did."

"After a break-in, I needed to get my doors replaced. The reviews on Angie's List helped me select Supreme Window and Door with added confidence. From start to finish, the process was easy and the pricing fair. All the staff were professional and courteous.
The sale representative (Albert) was knowledgeable about the product line. He answered my questions and worked with me to find a product right for me and within my budget. He explained the different features and options - but i never felt pressured. Eric and the rest of the installation team did a beautiful job installing the doors: they were professional, neat and kept me informed throughout the job.
Besides just "selling and installing" my doors, Albert and Eric went above and beyond the written contract and were gracious in volunteering to help me with a few handyman-type small jobs I needed after the break-in: helping to install a new motion-detector light and fixing a broken wooden gate. These were small "chores", but the extra effort they took to quickly install a new backyard security light and to fix the broken gate helped me feel more secure after the break-in incident. Knowing about my situation with the break-in, everyone at Supreme Window and Door worked to expedite the process and get my new doors ordered and installed as soon as possible.
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"William was great to work with! After my neighbor boarded the door for me, I called him about 9:00 p.m. and he came out the next morning to assess the situation. Since my door was so old I decided to go with a new sliding glass door. He had to order the door which took a few days. He sent a tech out to replace the door and Jimmy did a wonderful job installing it. There were such a pleasure to work with and it made the stress of the break in a little easier to deal with."

"Everything went well. They agreed to meet a complex schedule that involved other work before and after the window installation. They agreed to come back afterwards to complete the interior window trim molding."

"The technician was very knowledgeable and did an excellent job explaining the potential issues that may come up. Did the door tune up as requested."

"From start to finish the job was seamless.   The salesperson came to discuss what door we wanted.   He was really professional and was able to answer all my questions.    When the door was ready for installation the crew came out and the installation went smoothly.   Over two years later and the door is still perfect with no problems.
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