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"Very dissatisfied. They tried to take advantage of an 80+ yo by not even completing a repair, produced a false image of a faulty (12 year old) heat exchanger at $99 wanting me to buy a new furnace. Thanks to website weeks of research and using my wood stove, info I was able to clean the condenser trap in 10 minutes and the furnace has been working for weeks, now."

"If you are in need of service on your central unit, look no farther than here. Trevin is a dedicated technician that will stay with the job until it is completed. He has the knowledge and the determination to do the job right without unnecessary expense to the client. Looking for honest, dependable and reasonably priced service? Trevin is your man! Did I mention that he saved us thousands of dollars? Couldn't be happier with the service we received."

"Jeremy showed up as scheduled, did the work needed, and gave me a price I felt was fair. 2 other HVAC companies in the last 2 years couldn’t solve the problem he did on the first visit. He’s honest, will show you the work he is doing and won’t try to sell you stuff you don’t need."

"He is very accommodating; he calls you back when you try to contact him; he always arrives on time; and he is very knowledgeable."

"Got me in quickly, Rob and install team were professional, knowledgeable, timely, etc. only been installed one day but working great!"

"Our experience with Logan Services was very disappointing. I told Andy (the Logan salesperson) in person and in writing that we would like to keep our analog thermostat, instead of getting a new, smart thermostat (we already have a smart thermostat for an existing system, and we prefer the analog functionality). He said of course. On installation day, the installer informed me that the new system required a smart thermostat. So we had to accept a new, smart thermostat. The detailed quote Andy provided for the replacement of our A/C and heating units included a manufacturer rebate and tax credit that would be refunded to us after the installation. The system we selected would be eligible for a $1400 rebate and a $1200 tax credit on our 2024 return. Three days after our installation, the Logan office called to follow up on the new system. I asked at that time how I could claim the manufacturer's rebate, because there wasn't a form or application in any of the paperwork I received. I was told that Logan would apply for the rebate and I should receive it in 6-8 weeks. It is now more than 8 weeks later, and I have not received anything from Trane. Now Logan claims that the rebate must have already been applied to the cost of our system. This is not true. The price Logan quoted remained the same from the original quote to the final invoice, and it did not include a deduction for a rebate. I do not recommend doing business with Logan."

"Excellent job and great communication. We'll be doing future business!"

"I recently had the pleasure of working with Earl and his team, and I couldn’t be more impressed with their professionalism and expertise. They took on a task I thought was impossible, but they executed it flawlessly. From start to finish, they were punctual, detail-oriented, and incredibly skilled. Earl's leadership and his team’s dedication truly made the difference in delivering results beyond my expectations. I highly recommend them for any challenging project!"

"If you care about your home, do not use Handyman Connection!! I made a huge, expensive mistake by contacting them. I had quoins that needed to be grouted at the top of my house, and William with Handyman Connection did the sloppiest work grouting. There is cement that dripped out from the quoins because he apparently used too much water while mixing. The cement dried to the bricks on my home and it looks atrocious. They tried sending another company out to fix the issue, and the gentleman said if he used a machine to remove the cement it would break the bricks off my home. He refused to touch the mess William created. See the attached pictures for how a professional did the grouting at the bottom and how William trashed the top. He clearly has no idea what he’s doing and Handyman Connection is doing nothing to fix the problem at this point. Instead of offering a refund and letting me pay another contractor outside of Handyman Connection, Earl, the owner of Handyman Connection, is sending back William, who messed up the project from the start. I did not pay to have expensive stone put on my house for this unqualified company to mess it up. After putting off coming to fix the issue for a couple weeks, William cancels today when he was supposed to come over to fix it today. He is so unprofessional and I am disgusted with this company in their work. I have been dealing with this issue for so long without resolution. Handyman Connection offers horrible service and terrible work. Never again would I call Handyman Connection to do any project on my home."