Get matched with top swamp cooler service or repairers in Willernie, MN

"We called on a Sunday for the A/C repair service. Pronto was able to schedule a Monday (next day) service appointment. They were prompt, communicated what needed to be done, and fixed it. I was so impressed that I asked them if they could do a tune up on both the A/C and furnace, which they performed the next day. Brandon did both the repair and the tune-ups. He was excellent. I will definitely use Pronto again and would recommend them to others."

"If you want it done right, these are the ladies and gentlemen who get it done. Whether it's their water services or their HVAC, they get it done right time and again... Their owner Jeff is hands-on, and it's impossible to articulate how helpful he is! They'll get my business over and over..."

"Josh was persistent in finding the problem . Repaired my furnace. pleasant, informative and knowledgeable. I would recommend their services."

"Called and made an appointment. The plumber, Lee, showed up as scheduled. We discovered that the shut-off valve for the water to our condo unit was in another owner's unit. That owner was not home, so we had to reschedule the appointment.
I rescheduled the appointment and was told the plumber would arrive at 8:00 a.m., the first appointment for the day. On the day, the plumber did not show up at 8:00. I ended up calling to see why the plumber had not arrived. I was told that another plumber was out that day, which had thrown the schedule off. (I realize these things happen. I do wish they had called to tell me there would be a delay as the water had been shut off for three units and was keeping another unit owner--in whose unit the main shut off valve was--from going to work.)
When Lee arrived, he apologized for the delay. He replaced the shut-off valve and installed the new fill valve, which stopped the toilet from running. He also lowered the fill water level to save water. Lee cleaned up any mess made by the work and was clear at explaining what had been done and about how to use the shut-off valve in a way that could help it last longer (e.g. not turning it too far or too tightly when turning it off.) Lee explained that I was being charged for the 15 minutes from the first call (when we could not shut off the main water line to our unit) plus labor and parts for this work. (There was an apprentice with Lee both times who was very friendly and professional.)
A few hours after Lee left, the toilet began running again. I could not get it to stop, so I called and got an appointment for a time when I could be home a few days later. For this third visit, Jeff was the plumber. He replaced an O-seal on the flush valve with an extra I had on hand. He also removed some debris from the toilet tank that he thought might be interfering with the seal. He also adjusted the water fill level, which added more pressure to the flush valve, which stopped the toilet from running. He did not charge us for this call, since he was adjusting work done earlier.
Though it was a bit convoluted, we still appreciate the work done. We appreciated the idea of using less water with each flush, and appreciated the "learning" that the water needs to be a certain level to keep the flush valve from running.
Lynn, the receptionist with whom I dealt through all of this was friendly and helpful.
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"Jim did a great job. He quickly assessed the problem and then took our unit with him to work on it more. When he got back to us, the fix would have cost more than it was worth. He gave us options for a new or refurbished PC. We felt the refurbished was a good deal and chose that. He came back and set that up and we are very happy with it. He then took a look at my laptop and again took it along. He tuned it up and installed a speed upgrade we wanted. Of course, we paid extra for the new unit and upgrades, but we thought the price was very fair. Jim seemed very knowledgeable and responsive. We will definitely call him again if we need any computer services."

"My furnace wasn't firing up and Jim came right out to look at it. When he saw I already replaced one part while trying to self-diagnose he asked if I wanted to replace the part he found I really needed myself in order to save on installation costs and I did. He ordered it for me to pick up, gave me his cell number and said just call if I had any questions while installing. Well I screwed it up and he came out and fixed everything properly and didn't even charge for the call back. You don't get service like this anymore. I wish these guys fixed cars too! I'd hire them in a minute. I've also hired them in the past for rental properties I've had to fix things other HVAC guys could not. When friends mention they need anything heating or cooling related done I'm confidently able to say, "Oh yeah? I've got a guy.""

"Two fellows came. It was explained and shown to me the problems with the leaky faucets, conclusion being that one would need to be replaced not repaired; the other could be "nursed" along for a while. I chose to have them both replaced and it was done efficiently. One of the fellows also was able to "fix" the tub knobs."

"This company has treated me well, especially Mike Museus, who worked over a year (last summer and this spring) to find out why there was a fluid leak in my new AC unit. The leak didn't affect the cooling of my home so I wasn't concerned, but Mike was persistent, even to returning finally with an "expert" to help diagnose the problem. What they found was that the A-coil above the furnace was full of tiny pinholes. On the day this was to be replaced, Steve came before 9 a.m. to remove the defective A-Coil and install the new one. He worked on it all day, without lunch or a break, leaving shortly after 5 p.m. There was no charge, as it was still under warranty. With all that, he still took the time to explain to me why the replacement was so important: that the defective A-Coil could eventually leak enough to damage the furnace below it. Because he was using solder, I believe, to install the new part, he turned on the ceiling fan in the adjacent room to mitigate the fumes. My only complaint is that a few of my vinyl floor tiles were damaged/discolored by the soldering process. That part of the flooring has had water damage before and is missing a few tiles so, after a day of hard work, he may have attributed the damage to work done before. It's not a big deal; I just wish he'd have said something. I have to hand it to Steve, though; he was working by himself, which frequently required him to leave the furnace area to check the outdoor AC unit, then rush back to the indoor work. I think it might have been a two-person job. At least, an assistant could have facilitated some of the work done."

"We were unaware of an extra-large build-up of lint in our dryer.  The lint eventually caught fire and we had a small fire inside our dryer.  Fortunately, the fire did not spread and nothing was damaged except for the dryer.  We called SOS to see if the dryer could be repaired -- we were thinking it would need to be replaced.  The technician came out, inspected the dryer and told us it could definitely be salvaged.  We were thrilled.  He worked on the dryer immediately, but had to schedule the vent cleaning a few days later.  However, we were not charged until the vent cleaning was completed.  SOS provided me with one of the best experiences I have had with a repair company.  I was thrilled with the end result!"

"outstanding... best house cleaning service ever. Highly recommend this
service. bought as a big deal and scheduling was easy. Michelle was very
responsive and accommodating. showed up on time, very professional. My
house is large and she and Sara did an amazing job from top to bottom.
will definitely use them again and again
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