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"From the very start all things went well above expectations, the plumbing coordinator took care of everything with the city in regards to the new meters and having city water people at the job on time. This was totally scheduled and executed within 24hrs of my phone call. 

The plumbing technician was on time, with all new items ready to go, he was well versed in the new meter set up, had a great working relationship with the city water people, he was a pleasure to have in our house.
He re-plumbed all our outdoor copper tubing and installed new shut off valves, and two meters, seriously his piping job was a work of art. He then completed the project by repairing a outdoor faucet with a hole in the old piping, and installed a second faucet that was worn, the then ran pressure checks on both, new new faucets are great!
City inspector noted a violation on my water softener, drain that Culligan had recently installed, Countryside Tech said he'd repair it before he left saving me a citation from the city. Thank you.

This is our 7th project with Countryside and everyone from the people answering the phones, to the techs are great to work with 
supported with wonderful equipment and well trained, friendly people.

We will for sure continue to use them for all our plumbing and heating needs.

John Hollenbach


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"I had an EXCELLENT experience with Comfort By Design (Hudson location) starting with Aaron who came out to give me a quote on replacing my Furnace/AC to the guys that installed it all. Aaron thoroughly explained all of my options and provided me an estimate right then and there.  He communicated with me very promptly on any questions I had when I was deciding what to get. Everything he said (quietness, quality, what was included in the price, etc) was exactly what he promised. The guys who installed it both knew what they were doing, were very professional and cleaned up everything as if they were never there. They also were there exactly when they said they would be.
Comfort by Design is very reasonable and left me feeling good knowing what I spent my money on!   My only regret is wasting time getting 3 other quotes.  STRONGLY RECOMMEND!!!
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"Having had bad experiences in the past, I can be pretty wary of contractors, but I need not have worried with Riley! We were in a no-heat situation during cold weather and he was able to move things around and get to us within a few hours. During the diagnostic, he insisted I was present as he walked me through what he was testing and what the expected results would be. There was full transparency. Once the issue was diagnosed, Riley offered different options to solve the issue. There was no sales pressure, he wanted to find the right option for us. Given the age and condition of our system we opted for a new HVAC system and Riley presented us with different solutions, again with no pressure. The installation was scheduled quickly and I was amazed with the quality of the workmanship and service he offered. His pricing is very fair but in terms of value for money, his service, professionalism, and workmanship easily beats any of the ‘big names’."

"Great service. Fixed the problem in a day or less. Worked at night as well. Am definitely going to use him again.
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"The representative from stellar was professional and very knowledgeable. He not only solved my air conditioning probably also solved my water softener problem. I ended up purchasing a home maintenance program or theyâ ll come out twice a year and inspect all the major mechanical devices in my house. The price was less than half of what I would pay for the value Iâ m getting. This is a good company and I will recommend them to everyone I know."

"Best price in the area. The installation tech was great. I appreciated that they cleaned out all the duct work and vents in the house (included in the price). My concerns were addressed quickly and promptly -- the owner ensured we were satisfied with our purchase."

"it went out very good, i was advise to replace the fan pf the central air very soon."

"The people they sent out came out, they came out , I think about 4 or 5 different times. I talked with the technicians and said, "this is ridiculous, the furnace is old" and he said, "we agree, but they only want to do the patching". They would patch it and it would break, they would patch it, and it would break. Finally, I said, "I want a new furnace. What do we have to do to do a new furnace. You've been out here, this is like the 6th time," and he said, "I'll have my manager write something up", and so they did and they replaced the furnace. They tried. They were more interested in patching things than replacing things. They were willing to send out 4 or 5 different parts. The things that I see that would help the most is if it were easier to get a hold of them on the phone or if their website worked. Just being able to contact someone in person. Sometimes, you can't explain everything online. We were able to get a hold of them, we were able to talk to them. It just takes some time, they had to jump through the hoops with their company, we understood that, but they came through and got us a new furnace. A nice new furnace too."

I have been business since April of 2018. I have always had the interest and ability to learn about anything and everything. The satisfaction that comes with the ability to perform my own craftsmanship for somebody else to enjoy and to be able to turn other's ideas into visual reality is an outstanding feeling! I'm the type to include the customer throughout the entire project no matter how big or little the project may be. Being mindful, practicing good housekeeping, and efficiency are my top 3, of many, attributes I offer. I look forward to any opportunity that comes my way just for my genuine interest and care for people themselves. \n

"The team arrived on time, and worked with Home Depot's man putting in the water heater. Everything was explained, put in, cleaned up in a timely manner. I was extremely pleased with their work."