Get matched with top heat pump repair or service pros in Worcester, MA

"NV Heating and Air Conditioning installed a Bosch heat pump in my home and removed the previous oil furnace. They did an excellent job throughout the entire process, including recommending the right heat pump for my home, providing clear guidance, assisting with the Mass Save rebate, and offering a very reasonable project cost. They were always available to answer questions, and the installation was seamless and efficiently completed. The Bosch heat pump has been running perfectly for the past two and a half months. I would highly recommend NV Heating and Air Conditioning for similar projects."

"Before installing a mini-split, the sales person told me that I'd need to cut down an interior shelf to a specific height. I paid a handyman $400 to do exactly what the sales person instructed. Later on, N.E.T.R. came and did the installation; however, AFTER the installation, a technician told me that they hadn't accounted for the vent opening and closing and that the shelf would need to be further cut down. As you can imagine, this type of service is rather ridiculous. If they knew that the shelf would need further cutting, they should have NOT installed the unit. I have called N.E.T.R. six (6) times in three weeks, and no one has called me back about this issue. After paying for the unit and for a handyman, it's ridiculous that I have AC that is compromised because no one with the company thought to properly measure the space so that the work by the handyman could be done once. At this point, I'd like for N.E.T.R. to take care of this for me."

"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "

"Quick quote, quicker response to a needed situation. And job was done in one day. Updates throughout the day. Highly recommended"

"The work was done correctly and promptly, but quite expensive. On the plus side, he presented all the options and didn't really try to upsell. Just the facts."

"Called and came over the same day to provide a free consultation. Solved the issue that week, the service provided was awesome! Grateful for hot water again."

"They came and diagnosed the issue and addressed it. And then also, sort of, right, pointed out anything else that needed to be done. It gave me sort of like an explanation of that. So that was good."

"He reattached the air condition hose to the vent but never came back with the part he said I needed and would not return my calls. He never finished the job. I hired someone else to complete his work. Beware."

"Derek was quick to respond to my request for a quote and had our mini split installed within a week. He was friendly, professional, respectful of our property and meticulous. I highly recommend hiring DH Heating and Air Conditioning, you won’t regret it!!"

"They replaced my furnace"