
Serving Youngstown, OH and surrounding areas
In business since 2013
Free estimates
Credit card accepted
"Overall, it was very good. They came out within days of having purchased the deal. We already had an appointment. I think they called us the same day that we made the purchase. There was no additional charge. The best part is that our dryer now functions noticeably better. The dryer was running hot and it took multiple cycles to get things dry. After the cleaning, things got dried in one cycle just as it is supposed to. The worst part was that the technician tracked dirt up and down the basement stairs in his work boots. When he first came in, he took his shoes off and he basically walked around in his socks, but then later in the cleaning process, he had on his work boots. I don't know if he had been out in the backyard where he was actually cleaning the vent or if it was at some other point. He had to bring the equipment down to the basement and at some time, he tracked dirt up and down the stairs, but the cleaning itself was fine. It wasn't like loose dirt. I could see his footprints on the carpet, and it wasn't until after he left that I noticed that it wasn't just the way that the nap of the carpet lays that had discoloration. It came out with a carpet cleaning and I own a machine to do that. That was the only knack against them. I didn't go with the cheapest offer that Angie's List had on the site. I went basically with the name that I knew so that if there was a problem, I know Lowe's. I know that they are not a fly-by-night operation. The dryer is noticeably cleaner and working better. I don't know about the ventilation system but we haven't had any issues. When other service providers come into the house like the cable guys, they have plastic booties that they put over their feet. This guy took his shoes off and then later didn't take his shoes off."





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