Get matched with top heat pump repair or service pros in Asheville, NC

"Great service! Micah came out within a few hours of the call. Diagnosed our problem and fixed it for a reasonable price. They didn’t try to upsell us on anything. Micah was knowledgeable and professional. Everything was straightforward. I will use this company again. "

"I highly recommend Comfort Central. Owner Kevin Schumann and his co-workers, Jay and Thomas, did an outstanding job installing the new HVAC system at our house. Over a four-day period, they set up in our crawl space a furnace/AC unit, a new plenum box, pipes for venting, and a dehumidifier with its own elaborate duct and water-removal system that will help keep our huge crawl space dry. They also put in a new heat pump in the backyard and a thermostat in the house. I was so impressed by the people and the work they did. Kevin and Jay are remarkably knowledgeable and experienced when it comes to HVAC issues. Thomas did a very good job with the aspects of the project that he handled. Every installation presents its own challenges, and one of the best things about Kevin and Jay is their ability to improvise as the project moves along. They considered different options when deciding on the size of the new system, where vents should go, how the duct system should be repaired and improved, the placement and venting of the dehumidifier, and many other things. They always kept the code requirements in mind. They were on time, friendly, communicative, and always considerate about how their work affected us while we were in the house. Kevin, Jay, and Thomas were also terrific when it came to answering my many questions. Kevin’s wife Laurie, who manages the office, responded quickly to my e-mails and helped with scheduling. HVAC projects can be expensive and complicated, and we wanted the right company to handle ours. We learned about Comfort Central from our home health specialist who had worked with Kevin in the past and had received very positive comments about his team from customers. I can recommend Kevin and the Comfort Central crew without reservation."

"All went well, they are coming back to make some repairs."

"Tim is the best service technician! He was out today today for a maintenance and service call. He is very experienced and clearly explained what was needed and to recap at the end of the visit! I first started working Sheer Comfort in 2023 when they installed a new AC & Gas furnace for my home. I obtained 5 quotes from highly rated companies before deciding which company to engage. I worked with Travis Shearer (owner) on deciding which options were best for my home and I was impressed with his knowledge, fair pricing and ease to work with. The project was well supervised by Carl and installed by David & Eli......they were all great to work with. Tonya in the office was excellent in keeping me posted on timelines and managing the coordination for permitting and coordinating with the 3 sub-contractors needed for running gas lines and electrical to connect my new furnace and for a plumber to make changes to my water heater from my old gas forced air system. Sheer Comfort is the best!"

"Everything went well, Clay and his trainee fixed my heating issue with no difficulties. He talked me through what was needed at that moment and what might be needed in the future. He and his trainee were both professional and friendly at the same time. We are very satisfied with his work."

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"They have started the work yet."

"ZERO STARS!! Had a "plumber" from Call Dad to fix a blocked toilet. Had to call someone from Columbia since apparently, they don't have plumbers in Charlotte (WTH?) even though they claim to have local plumbers. Guy charged me over $400 and told me they had to call another company to actually fix the problem. This company was also out of Columbia and didn't serve Charlotte. Plumber said he couldn't do anything and I had to call another plumber but did not offer any refund. Called another plumber and he fixed for a little over $100. Call Dad lost another customer! Looking at other reviews here, I'm not the only one. From Invoice: "Once toilet was pulled I snaked the toilet to ensure it wasn't lodged in P-Trap. Attempted to reach 1 Tom plumbing where I was informed by Carly that they don't service the residents zip code area. A main drain line company will need to asses further. " Spoke with the homeowners and informed them t"

"They answered all my questions via text and after office hours!! They were very polite and respectful! They showed up on time, took care of cleaning the dryer vent , cleaned up after themselves in a very professional way!! We will hire them again!"

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