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"The old air conditioner had finally died and needed to be replaced. The quoted price was right on the average for such a job. Not only did they get a quote to me quickly, they were able to complete the job before some others could even get me a quote. They did excellent work making the install tighter and neater than the old unit. I think the basement was cleaner after they left than it was when they started. Very happy!"

"Two professional installers. Done in one day.  If only one person had been there for the install it would have been a 2.5 day job. With two people the job was completed in one day. I bought their recommended Amana furnace/AC. They were personable and interacted well when I had questions. If one person had been there it would have been a 2.5 day job. The unit worked the first time they turned it on and is a significant improvement. At the end of the job they thoroughly cleaned the area. And no up front money which indicated a well run business.
I had been told about other people who installed furnaces but I am confident that they were horror stories waiting to happen. This job required experienced workers. I may have paid more, but I may have ended up with a low quality (cheaper) unit as well as delays while the installer dealt with personal issues or disappeared.
This is the third time I have used Giant and each instance was totally satisfactory.
Note: I typed a more detailed review but this site caused text to disappear for no obvious reason.
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"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"i was pleasantly surprised that they were available to work on new years eve (which was very convenient for me). it happened to be only about 20 degrees outside and i had some outdoor light fixtures to be replaced. i offered to let them do that on a warmer day, but they cheerfully did it anyway!
about 5 minutes before they arrived my daughters who were home for the holiday informed me the toilet in their bathroom wasn't working. not something i wanted to deal with on a holiday...but galen and his co-worker said no problem and fixed that too!
they worked efficiently and professionally. i will definitely use them again and highly recommend them!
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"I used this company to clean bathtub drains & install new shower heads & 2 bathrooms. They did a nice job - punctual."

"I called this morning as we had a leak and they came out 45 minutes later and checked it and repaired the leak. All told from my first call to getting the work done was less than three hours. Chris was very professional and friendly. He explained the problem and what he planned to do to fix it and told me how much it would cost. He went up on the roof and fixed it and then came back down and showed me pictures of the problem. This was a patch that will keep the house dry for the winter, and I will be calling these guys in the spring to completely replace the chimney cap. 
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"Everything went well. They did a good job with the work and I did end up paying more as they said the package did not cover all of the ducts in my home so that was the only thing not great about the service."

"They were highly personable, professional, quick, and they did a very neat and clean job. I would recommend them without reservation if you need a basic wooden fence that is well built and nicely installed. Every part of the experience was actually pleasant....so rare!"

"I have worked with Calhoun heating and plumbing since the day I moved into my old home. He replaced gas lines and made several other repairs. I tried Home Depot for repairs which ended costing me more money and back to square one with the furnace. Calhoun kept in touch every step of the way and even followed up twice after he installed the new furnace. Very dependable man."

"New installation went well. I was a little upset that only 50% was covered being that the unit was 19 years old. I'm sure that parts for something that old would be hard to find. Replacement was recommended."