Get matched with top heat pump repair or service pros in Brentwood, MD

"They charged $98 to come give me an estimate for swapping our a shower valve cartridge, which was fine, but the pricing they provided was completely unreasonable, $1,000. They were unwilling to provide any detail for the price. I ended up buy the part myself for $30 and replaced it in 30 minutes."

"I appreciate the experience, expertise, knowledge and integrity of this business. The home I live in is very old and I am a renter with very little knowledge of HVAC services. Sean, the serviceman, explained clearly what the issue was with the furnace and even provided advice regarding CO detectors, that I should have more than one. I am very grateful for the service he provided and I definitely recommend his company."

"Quick response. Clear explanation. Highly recommend "

"I had an absolutely terrible experience with McRae Air Conditioning and Heating. I purchased a home equipped with their HVAC system, and within just five months, the heat stopped working—right in the middle of winter during a snowstorm. My home was freezing at 50°F, so I called for service, which should have been covered under warranty. I scheduled an appointment, and the technician, after being several hours late, went to the wrong address, left a sticker on someone else’s door, and left without even trying to contact me. When I called back, the customer service rep was rude, dismissive, and completely unhelpful. He initially told me the technician was on the way and just 12 miles away—but after another hour of waiting, I called again only to be told that the technician had already “been to my house 2 hours ago” (the wrong one) and left a note. If the rep actually wanted to help, he would have told me this during my first call instead of wasting my time and leaving me sitting in the cold. Not once did the technician call me to confirm the address or check in after knocking on the wrong door. When I expressed my frustration, the rep rudely dismissed my concerns, saying, “Well, I had nothing to do with that,” and then interrupted me with, “Do you still want to rebook or not?” as if I had to stop talking or risk not getting another appointment. This was an emergency call in the middle of winter, and McRae handled it in the most unprofessional, careless, and disappointing way possible. If you’re considering using them for HVAC service, do yourself a favor and go with another company. I’ll update this review after the (hopefully successful) service call and speaking to the manager who was not there at 4 pm on a Wednesday."

"I reached out to Angi’s to find a HVAC company to help with my AC that was blowing hot air in the summer. I got super lucky when I found MSR Heating and Cooling. They arrived on time and assessed my situation. I appreciated the time they took to explain the issue in ways I understood as well as recommend the best option for me. The estimate quote was fair and there were no surprise expenses to repair my unit. I can’t thank the owner, Moises enough for a job well done. His professionalism, knowledge and skills are reflected in the quality of work performed. I would highly recommend this company for your next repair. "

"They did a good job"

"Worst service I’ve ever have experienced. They wanted to sell me the product, never told me that there was an early termination fee and another penalty for an initial offer they gave me. Had double charges every month, once for the oil they provided (which they never told me they were going to provide before coming. They just came without my knowledge and then I find a high amount bill) and another for an “automatic payment” for 500 that they never could explain. The didn’t even fix this issue and it kept happening every month even after I cancelled the service. Then having to call them is a hastié for the refund of the 500. Stay away of this company"

"Will install system tomorrow"

"Very nice"

"The Guy charged $260.00 he should wired the unit but he lied and all he can do is to pressed the button and charged for a service he never did and I'm very disappointed and never fixed the problem and I asked for the reduction of the charged but he never did and never responded and not able to do the service. The wiring is not he did it is already part of the unit. They ripping all the people."