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"I have to be honest, I have been selfishly putting off leaving this review because I didn't want everyone knowing what a gem Edwin from PK Plumbing is. Edwin has come to our rescue WAY too often in the past year or so. Most recently, we had a massive leak in our crawl space which had apparently been going on for a long time before the pipe totally split. Edwin squeezed us in to come out and get the leak sorted out. Unfortunately, it took a couple of days because as he fixed one area, another would spring a leak. (Darned aging Polybutylene piping!) Edwin is extremely professional and definitely knows what he is doing. He is honest and friendly and doesn't charge you an arm and a leg like some companies would. We are fortunate to have found him and hope that he stays in business for a long time to come. I am pretty sure we will have to utilize him on a regular basis as the piping slowly fails in our house. (Unless we win the lottery to get all the pipes replaced in one fell swoop! We can hope! :D)"

"Quality Service Today replaced my septic tank and the drainfield. From the beginning I felt at ease with the process thanks to the awesome customer service I received. When it was time for the installation the technicians kept me informed the entire time and answered all of my questions. I know who to call for any of my plumbing or septic needs."

"Roger was very knowledgeable, polite and fast! He offered to check and double check his work to insure I was satisfied. Great experience!"

"They were so professional! Answered all my questions and were able to locate my leak and give me my options. They also have a quick response time and were able to fit me in within 24hrs. "

"Overpriced and lacking follow through. After spending $14,000 on a new unit, I have had 3 service calls in 3 months. Now when I call, I get the same response, â Iâ ll pass the request alongâ and have received no updated and meanwhile it is 84 degrees in my house."

"Excellent and professional folks. Very courteous"

"The plumber reworked the drain piping under the sink in December due to a leak at a connection joint. 3 Months later a connector came loose while the dishwasher was running and water flooded the sink cabinet. I called Dr Drain and was informed it would be 4 days before someone could come out and fix it. I explained this was an emergency, the kitchen sink was inoperable due to the drain pipe being disconnected and I could not go 4 days without my kitchen sink. The person I spoke to did not say they were sorry this happened (it was obviously not hooked up correctly in the beginning) or offer any help in the situation. It is unexceptable for a plumber to not offer emergency services when something they did failed and made the sink inoperable for 4 days."

"The technician came on time. Checked my facility very well, very professional to explain what he saw and thought. Very good attitude too. Thank you!"

"Cancelled all services with Blanton as well as this well pitched Wow Service Plan. Was given a good pitch about services provided. However, after scheduling twice for services provided by service plan, only to have them cancelled and told need to reschedule. Today is was need to reschedule because they are anticipating (four days from now) a high volume of emergency calls due to cold weather and freezing temperatures. What cold weather? 52 and 43 at night are not freezing temps; 69 and 67 daytime are not freezing temps. So you reschedule appointments four days in advance with no actual justification or confirmation the day of of what you think might happen? Sounds more like laziness or a reason not to fulfill appointments made almost two weeks prior. Second, why have an online system that allows you to book an appointment and date but when you call to complete the appointment process, tell us that the dates that show on the calendar as “available” don’t actually mean they are available? The lady I spoke to said they are run by two different departments. Sounds like you need to update your systems and booking process that actually shows dates of availability so customers don’t waste time picking a date that isn’t actually available and waste time. Or get rid of calendar option altogether so you cannot select a date that isn’t in “real” time."