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"We found Giant Plumbing, Heating, and Cooling here on Angie's List.  Doug scheduled a convenient time with us to replace our water heater.  He gave us a price ahead of time for his services and did not upcharge for anything.  He arrived on time and was very professional and knowledgeable, as well as friendly.  He was very detailed in explaining everything and even gave advice on other plumbing topics where we had concerns.  The expense of our particular water heater was more than the average electric or gas water heater because we had the power vent model.  Our old water heater was a State brand and we were very satisfied as it lasted us for 12 years, and he replaced it with a new State model, so we were very satisfied with that as well.
We found out he also services furnaces and air conditioning so we will also request his services for them when we need them because we feel he is reliable, knowledgeable and professional.  We would recommend him to anyone looking for the services he provides.
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"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

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Galen and his crew arrived on time.  One worked on replacing dry wall and plastered the wall while the others cut out the tree branches and patched the roof.  They also replaced a cracked drain pipe and repaired the back porch roof.  They were all very courteous and professional. I was very pleased with their  excellent work and the cost of the work.

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"I used this company to clean bathtub drains & install new shower heads & 2 bathrooms. They did a nice job - punctual."

"They did a fantastic job! There was a substantial glitch towards the end of the job. Jim resolved it within 90 minutes and had another workman there within hours. Photo was taken before plumbing fixtures were installed, it shows tile work only."

"The provider did a very good job, but the cost was more than anticipated.  The $69 special was only for 1 main duct system, and according to the provided we had 2 main ducts.  But otherwise the experience was positive.  We would consider using the provider again in the future.
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"They were highly personable, professional, quick, and they did a very neat and clean job. I would recommend them without reservation if you need a basic wooden fence that is well built and nicely installed. Every part of the experience was actually pleasant....so rare!"

"I have worked with Calhoun heating and plumbing since the day I moved into my old home. He replaced gas lines and made several other repairs. I tried Home Depot for repairs which ended costing me more money and back to square one with the furnace. Calhoun kept in touch every step of the way and even followed up twice after he installed the new furnace. Very dependable man."

"New installation went well. I was a little upset that only 50% was covered being that the unit was 19 years old. I'm sure that parts for something that old would be hard to find. Replacement was recommended."

"Went well they were pretty professional and installed the outlets in a timely manner would recommend highly"