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Top-Rated Heat pump repair or service pros in Charlotte - Updated Nov 2026

Avatar for Brothers- ARS Air, Heat, and Plumbing
Brothers- ARS Air, Heat, and Plumbing
4.5(
200
)
Heat Pump - Repair or Service

Serving Charlotte, NC and surrounding areas

Approved (Corporate)

Super Service Award Winner

In business since 1995

Free estimates

Credit card accepted

"Cevetan provided me different options for replacing 2 water heaters that were located in the attic. Decision made to change to tankless unit. No option to select what work to be done in regards to water heaters so I had to select heat pump"
System Installation
589 neighbors recently requested a quote
Recommended by66%of homeowners
Avatar for T. Byrd's Heating and Air, LLC
T. Byrd's Heating and Air, LLC
4.7(
166
)
Heat Pump - Repair or Service

Serving Charlotte, NC and surrounding areas

Approved

In business since 2017

Free estimates

Emergency services offered

"I am a 74 yr old disabled Navy Vet who over my lifetime repaired and installed various electrical and electronic devices for family, friends and myself. Now due to my health, I no longer am able to do this, so I am at the mercy of others to fix things. Our blower motor and start/run capacitor went out in a Lennox Propane furnace in February of 2018 and with my son's assistance the repaired was made. In Spring of 2019, I told my son that we needed to replace the start/run capacitor and the contactor as a preventative maint issue before the capacitor went bad and damaged something else. We failed to follow-up, and on an extremely hot and humid day in June, the start/run capacitor failed and my son, who went to school with Travis Byrd, suggested we let him do the work. Really good advice. My son called Travis and he came over very quickly, and quickly confirmed the start/run capacitor had failed. Travis had a heavy duty direct replacement capacitor on his truck and it was Made in the USA. I asked him to also replace the contactor with a heavy duty Made in the USA part. Travis had that part on his truck as well and replaced it. Travis only uses heavy duty American made parts when available. Travis also charges by the job after arriving and not by the hour. His prices per job are much lower than most others per hour prices. Travis did an excellent repair at a very reasonable price using heavy duty American made parts. Travis then checked to see if I needed any refrigerant as a no-cost courtesy and the refrigerant amount was within specs. He explained his Spring/Fall low cost HVAC preventative maintenance program to me and I am going to sign up for that now. Because of Travis and his prompt, friendly, professional customer service HVAC repair, I am now confident that I have found the best company for any future HVAC problems. I highly recommend Travis Byrd for any HVAC repair that you may have."
Response time5 hrs
12 neighbors recently requested a quote
Recommended by91%of homeowners
Avatar for Horne Heating and Air Conditioning
Horne Heating and Air Conditioning
4.7(
1,434
)
Heat Pump - Repair or Service

Serving Charlotte, NC and surrounding areas

Approved

In business since 1983

Free estimates

Emergency services offered

"Called at 5:30 on a Friday evening and Nick was in our house after 6:00. He was very professional and quickly diagnosed the problem and had the heat working. So impressed that we bought a new service agreement with them."
clean new lines between home and unit
After - HVAC System on the right was replaced.
After - HVAC System
Previous AC Unit
A surge protector installed with the new system, protecting your investment

+20

Response time8 hrs
Response rate100%
3 neighbors recently requested a quote
Avatar for GSM Services
GSM Services
4.7(
106
)
Heat Pump - Repair or Service

Serving Charlotte, NC and surrounding areas

Approved

In business since 1927

Free estimates

Emergency services offered

"I hired GSM Services to replace my A/C unit and furnace with a newer, upgraded system. A few weeks ago Kelly came to my house to give me an estimate for a new heating and air system. He was on time and very professional. He surveyed my existing system, took measurements of my house, and did some calculations to determine exactly what type and capacity system that I would need. He showed and explained to me several options as well as their prices. He wasn’t pushy as he left in order to give me time to review the different options before making my decision. I called the office the next day with my decision and to set up a date and time for installation. Today (May 22) Kyle and Craig showed up on time and were extremely professional as well. They worked from 8:30 to 5:30 completing the replacement of my entire heating/air system. The field team leader also showed up just to ensure that everything was going smoothly. They were very helpful in answering any questions that I had throughput the day and they took the time to explain to me about the new system after installation was complete (I.e. how to operate the new programmable thermostat). Overall, it was a great experience and I will definitely use them again."
New Air Conditioners
AC System Replacement in Charlotte, NC
Dust and debris from ductwork pulled into the duct cleaning machine
Ductless Mini Split Installation
AC Install Gastonia

+62

Response time1 day
40 neighbors recently requested a quote
Recommended by93%of homeowners
Avatar for Mr. Furnace HVAC Services
Mr. Furnace HVAC Services
5.0(
26
)
Heat Pump - Repair or Service

Serving Charlotte, NC and surrounding areas

Approved

In business since 2015

Free estimates

Emergency services offered

"Neal is the best! we contacted him after arriving home from vacation with burnt out ac heat pump and 83 degree home. He sent a quote over instantly and the price great! He was here till late at night making sure we had a cold ac and that it was. WE will definitely refer him to everyone."
Unit needing cleaning
Unit being Cleaned
Clean and Running Unit
HVAC  repair or replace
HVAC  repair or replace

+6

Response time5 hrs
Response rate88%
16 neighbors recently requested a quote
Avatar for Comfort Monster Heating & Air / Absolute
Comfort Monster Heating & Air / Absolute
4.8(
236
)
Heat Pump - Repair or Service

Serving Charlotte, NC and surrounding areas

Approved

In business since 2012

Free estimates

Emergency services offered

"All I have to say is that Absolute Comfort Heating and Air Conditioning exceeded our expectations on the installation of our new Trane heat pump! Alex was our point of contact, and he was very knowledgeable, and courteous. The installation crew arrived on schedule and impressed us with their expertise! Robert, Courtland and Cody got right to work and took out the old system… and then installed our new heat pump. They were all knowledgeable, friendly and courteous… answering any questions we had! One day! We have cool air tonight! Thanks guys!"
Additional Photos
Additional Photos
Additional Photos
Additional Photos
Additional Photos

+2

Response time1 day
Response rate100%
85 neighbors recently requested a quote
Avatar for Right Guys Heating & Air
Right Guys Heating & Air
5.0(
17
)
Heat Pump - Repair or Service

Serving Charlotte, NC and surrounding areas

Approved

In business since 2022

Free estimates

Credit card accepted

"Right guys, heating and air replaced my furnace and air conditioning system. Nick and his crew were so professional, neat, clean and very knowledgeable. I am so thankful I hired them to do my work. They were simply amazing!"
Heat Pump Outdoor
Air handler in attic
Gas furnace
Heat Pump
Heat pump

+2

Response time5 hrs
Response rate100%
Avatar for AAA Honest HVAC LLC
AAA Honest HVAC LLC
5.0(
6
)
Heat Pump - Repair or Service

Serving Charlotte, NC and surrounding areas

Approved

Emergency services offered

Warranties offered

Small jobs welcome

"Cameron from AAA AAA Honest HVAC LLC was phenomenal—professional, respectful, friendly, and patient in answering all my questions while checking my heat pump. The service was excellent, and their long-term plans for diagnostics, cleaning, and year-round maintenance sound great. I’m very impressed and would highly recommend them!"
Maintenance Required
After Maintenance
Control Board Relay Fix
Control Board Relay Fix
Control Board Relay Fix

+1

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FAQs for heat pump repair or service projects in Charlotte, NC

Heat pumps move air to cool or warm your home during different seasons. In cold weather, they extract heat from the outdoors and bring it inside to warm your home. In warm weather, they remove heat from your home to keep it cool. This efficient heat transfer increases indoor comfort, improves energy efficiency, and reduces the need for additional heating systems.

Replacing a heat pump costs between $4,200 and $7,900. The actual cost depends on the type of heat pump. Geothermal models are the most expensive to replace, with the price of the unit plus labor ranging between $6,000 and $20,000. Air source models cost between $4,500 and $8,000 to replace, while the replacement costs for a mini split unit run between $1,300 and $8,000.

The average heat pump is designed to last about 14 years, roughly the same as a central air conditioning system (12 to 15 years). Newer models can last 20 years or more. How long your heat pump lasts depends on how frequently you use it and whether you perform routine maintenance like annual tuneups.

The Charlotte, NC homeowners’ guide to heat pump repair or services

From average costs to expert advice, get all the answers you need to get your job done.