Get matched with top doors installers or repairers in Chesterfield, NJ

"I went with this company because of all the 5 star ratings. I wish I had the pleasure to experience a 5 star service. Unfortunately, I did not. I first have to say that overall the installation of my doors were good. However, in order for me to give 5 stars, the following has to ensue. Professionalism, Punctuality and attention to detail. The head installer Jacob, first arrived with a nasty disposition and when the project started, he had the audacity to have a full blown loud argument with his co-worker in my house, which made me feel uncomfortable and unsafe. Secondly, they were to arrive between 8am & 9am, I get it if one is running late because of traffic or other unforeseen circumstance. They arrived after 9am and a courtesy call would of been nice. Once the project was done, there was no initial walk through with the head installer. Because I already felt a bit intimidated by the earlier ordeal between jacob and his co-worker, I did not ask Jacob for a walk though nor did he offer one. I took it upon myself to do a quick inspection. Everything at face value seemed to look ok. So the next morning once everything settled, I did a more thorough and lengthy inspection. I discovered issues that in hindsight I wish I could of addressed the day of the project. Please see attached photos for what I found. Although these issues I found are minor, I have to say that for almost $10,000, I expected a perfect job to be performed from start to finish. The pictures below are a result of someone not paying attention to detail."

"I called for service late this morning and the job was done before 4PM. One of my garage door cables broke on Christmas Eve. I called late this morning and within an hour Ken had called me back to make arrangements to come and see what I needed. He got here on time and proceeded to inspect my situation. I asked about my over 27 year old doors and openers and he said they were fine and recommended that I did not need new doors or openers. After testing and inspection he replaced all four springs, pulleys, cables and roller wheels. (I know I needed new springs and rollers as they were obviously worn and I had already replaced my springs about 10 years ago after two had snapped causing some damage to my walls when they did.) He then tested and adjusted the doors until they operated like new. He used upgraded rollers so I don't have to lubricate them. Both doors operate better and are quieter than before the cable broke. I think they are operating as good if not better than when they were new. He also noticed one of my hinges was oxidized and replaced that too before it broke. He gave me an extra hinge in case any ever break as that can seriously damage the door. Ken is very personable, professional, and knowledgeable. He worked very quickly and efficiently and explained everything to me as he worked. My doors and openers are over 27 years old and I could have been easily convinced to get new openers and new doors. By being honest and forthright he saved me several thousand dollars on items I did not need. I couldn't be happier with the service and work he provided. I will definitely use him again if the need arises. I highly recommend him. A top notch service provider."

"Tech found and corrected the problem within 1 minute (excellent). Would have been very happy to pay the quoted fee of $70 for the service call. But tech then proceeded to criticize the equipment of the doors claiming they were underpowered. The openers are 12 years old, and this was the very first problem I had with them, and that was because someone bumped the eye and put it out of alignment. Not so much a repair as an adjustment. Tech also tried to sell me an upgrade kit for $700/door. When I asked about possible tune-up service, he took a can of lube out of the truck (which he said I could buy at Home Depot) and sprayed the tracks on 3 doors. Then the price jumped from $70 to $350 ($150/door with a $30 "discount coupon" for the third). Really would have like it if he had told me before hand how much I would be paying for his 25 minute visit. He did no other service on the doors. I was really pleased how quickly they responded, but company really should advise people before hand re: additional charges, especially that much."

"Work was fantastic. Response time was immediate. They came to house to give quote I accepted and they began work immediately finished the job in one day and just needed to stop in 2 consecutive days in the morning to finalize as the patch work needed to dry. Repair was a 4’ tall by 3’ wide upside down T shape draywall removed due to leaking plumbing. Wall had curve and needed to match perfectly for trim to fit back on and not show the lines of new drywall. Wall looks as good as new and no repair can be seen after painting. Could not be happier with the entire experience."

"We had Brian replace our entire roof, including ripping two layers. Brian is always very professional and knowledgeable and the quality of his work is excellent. The job was delayed due to weather and schedule run overs in jobs before ours, but Hope provided us with regular status updates so we knew when to expect them. We used Genovese in the past for repairs and were very happy with the roof replacement.
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that needed to be performed, as well as a cost and time estimate to install these improvements. I appreciated being able to ask questions and have a positive and informed discussion about the issues. Dan is a very pleasant and knowledgeable "gentleman" who works very hard at explaining the tasks that needed to be performed. Dan is the one who made me believe in the Mark Group and it's ability to make these changes translate into energy savings.

When the work was scheduled to be performed, the installers were knowledgeable professionals, who showed up on time and worked long hours to get the work complete within the two date estimate.

The work was done with respect for my property and without undue interruptions. The installers were also very pleasant and informative.

Dave Condin was the final person who came to do quality control. He is an amazing and talented person. He is fun to talk with and seems to be the ultimate problem solver.

A week after the installation we are now facing a heat wave, and I can already see the benefits of this program. My house does not heat up because of the attic. The air conditioning runs less frequently, and the house seem far more comfortable.

The best part is that PEPCO agrees to a rebate off the cost of the installation. This makes the process and unbelievable bargain.

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"Exactly as expected. Gregory repaired both siding and gutter. After a heavy rain, the gutter repair has solved the problem. The trim repair matches well (white). This was a small job and I was pleased to have Gregory work it into his schedule. Both repairs required a 40' ladder as they were about 2 1/2 to 3 stories up. Given the work required and the height, I thought it was a fair price."

"The installation was efficient and satisfactory; however, I would have appreciated it if the sales rep, when meeting with me at my home and going over the options, would have pointed out that the color of the window frame would not match the color of surrounding wood."

"Installation went well. Showed up on time and performed instal quickly and accurately."

"\xSeveral reevaluations due to changing nature of the scope of work that needed to be done. Lew & George Merryfield were very knowledgeable about the repairs needed and worked within our parameters. Once determinations and price were agreed upon the work went on schedule and the property was left clean.
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