Get matched with top doors installers or repairers in Dagsboro, DE

"Nice job...they had to chisel out some of the concrete to fit the door just right at the bottom..you would never know they were there..mixed cement and built up the area..looks good"

"My daughter knew of my terrible experience with my prior company and she had just gotten a new wireless system from 1st Security. She could not stop raving about how wonderful they were and how awesome the system was compared to her old one. OMG, I am sooo happy that she insisted that I have Jeremy from 1st Security come do a presentation and an assessment of my security needs. He was on time, friendly, professional and answered all of my questions without hesitation. Jeremy explained the 1st Security wireless system, showed me samples of the state of the art equipment , how easily it operated and then surveyed my house to determine the most comprehensive protection options for me. He offered me the Angie's List Special and a completely affordable package which even included the monitoring. It took less than an hour!!! Jeremy scheduled the installation and sent me all of the paperwork via email to docusign. I could not wait! In a couple of days , Larry, the master technical installer appeared at my door very early. He greeted me with a smile and immediately showed me each piece of equipment ,and where he was going to install them. He did this very quickly, despite having to climb over furniture and enter tight spaces to place the contacts. I was astounded when after he finished, he sat down and gave me a full tutorial on using the system. He showed me all of it's capabilities, and answered my many questions . I could not believe how much easier and more up to date this security system was to use than my old one. I have had many, many technicians in my home from the prior system, but absolutely none were as knowledgeable, personable, efficient or professional as Larry. He would not leave until I was comfortable, and even then advised me to call if I needed anything or had more questions. He was amazing.!!! A few days after my system was installed, I triggered a false alarm. The monitoring station called right away and did not hang up until assured that all was well. I did not have to wait or try to call them and get put on hold like with my old system. I only wish that I had more houses for them to install their system into, but since I don't, I plan to refer them to everyone that I know. 1st Security is affordable, state of the art and comprehensive. They are honest with no fine print that you have to worry about! I sincerely appreciate Jeremy and Larry and sleep so much better because of them . Thank you 1st Security!!!"

"Excellent work. We purchased natural cherry cabinets in shaker style, with the panels made of solid wood rather than veneer. That is more difficult work, as each panel has to be constructed from several planks. Moreover, the clear finish would leave any flaws more visible. Simply put, the doors are beautiful--flawless in both construction and finish. They are similar in quality to custom cherry furniture we own."

"Danny did a great job installing the window. The window looks great, and he did such as great job cleaning up I hardly knew he has been here.
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"This has been a great experience. During the initial inspection, Dale was thorough and explained what the sources of my moisture issues were and how to solve them. We knew there would be some challenges since I have an 80 year old house where some work was previously done incorrectly and other work has simply just aged. To fix some issues with two doors, they even built new thresholds to make sure waters moves away from the house yet no one will slip or trip getting in or out of the house. 
Throughout the process, everyone was very communicative in explaining what they needed from me and how work and payment would proceed. And for someone who hates using the phone, I was glad that basically everything could be done through email. The crew was also very gracious in dealing with my skittish dog.
Lastly, they left things cleaner than it started, particularly the basement. In order to get into nooks and crannies, they carefully moved things, including bookcases that are now neater than before the project started.
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"Extremely  professional service.  Honest quote, did not try to oversell system. Installed quality products.  Project completed within 2 days of estimate.  Explained issues as project progressed.  Cleaned up extremely well.
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"The first guy that came out misdiagnosed the problem.  We had to have them come out again.  He didn't charge us, and did the correct repair.  They were OK with pricing.  Most repair places don't apply the service call charge to the repair charge, but Sears did.  The first person I talked to on the phone didn't know what she was talking about.  That call was very challenging, possibly because of a language barrier.  I would use them again."

"The windows were manufactured earlier than we expected and we were promptly contacted about installation. Although we were told the installation was scheduled for two days, the four man crew that arrived was able to finish in a single day! Each window was installed with the same consistency in quality and efficiency. Furthermore, the crew did an excellent job protecting our floors and furnishings in every room. When it comes to evaluating the installation crew, we couldn't be happier. Regarding price, we probably paid more than we should, but that's on us. We advise getting several other quotes first and then get Castle's quote. This will definitely help in your negotiating. The windows have definitely helped to eliminate draftiness in our home and helped to maintain a consistent temperature."

"Jeff redid our floors and he was amazing to work with! Very professional and got the job done in a timely manner. We will for sure be using him for any future renovations/repairs and will recommend him to family/friends!"

"INSTALLATION ....A+ Installers were great... on time, neat, thorough, accommodating. answered all my questions. They left the job clean and picked up all mess and debris. They even vacuumed inside and outside. I am NOT an authority on door installation, but I watched the whole operation and these guys seemed to know exactly what they were doing and left me a beautiful finished product. I can only hope that the quality of the door is as good as it looks and as good as the installers. Great job guys. PRODUCT (SLIDING VINYL PATIO DOOR) .... A+ Door looks and works great. So far so good. It's only been a few weeks, but there is absolutely no problem to date. I hope my delight with this door continues. Weather has been very mild. I intend to update this review once I see how it stands up to next New England winter. ADMINISTRATION & CLERICAL.... D- If the whole operation was like the installers, Castle would have gotten an A rating across the board. Unfortunately the clerical personnel are not on the same page with the facts or with each other. Ask six people the same question and you are likely to get twelve different answers. They lost my deposit, then they found it, then it was never lost, then it was never paid, then there was no record of any problem then there was no record of my order. (All these responses over the phone within the same day) On various calls within the same day I was told: -that the order for my door was never placed; -that my deposit was "misfiled because someone forgot to check a box"; -that my order had not been place, but that the rep I spoke to was going to personally walk the order over to production to get it expedited; -that my order HAD ALREADY been placed and my door should be ready within a week; -that my order WAS placed but would not be ready for at least two to three more weeks and then another week till installation; -that their computer system is "terrible" (I believe that); -that my door would not be ready till after the 20th of the month; -that my door would be ready by the 12th of the month.... and on and on. On the morning of installation, I was home waiting for the installers when my wife called me to say she had received a text on her phone stating that the installation was cancelled for that day (BTW, Castle was not supposed to use my wife's phone number at all.) While I was on hold with Castle waiting for an agent, I received a phone call (on my home phone) from a rep who said their mistake on the appointment date was a mistake and that the installers would indeed be here in a few hours. The entire back office is one HUGE foulup. They can't even get their mistakes straight. A new computer system and people who are properly trained to use it would probably make a big change for the better. SALES Their original "salesman" (from whom I did NOT order) was a tremendous disappointment. The guy who showed up pretended to know a lot more than he actually knew and basically said and promised anything that he thought would get me to buy. He tried several old time sales pressure tricks to no avail. He wasn't even good at them. Among other things, he promised additional discounts but only if I signed immediately. Before he left I asked him to leave a brochure that showed the door I was interested in, He refused. He said, "These booklets cost money and you're not putting any money in my pocket." Despite all of the problems, I would definitely recommend that you consider using Castle for your next patio door project. If and when I decide to replace my windows, Castle will be high on the list of contacts for the job. If all of their installers are as good as the ones I had, I would not hesitate to have them do more jobs for me."