Serving Delancey, NY and surrounding areas
In business since 1976
Free estimates
Emergency services offered
"Complete HVAC
Water Boiler
qualified technicians and very courtesy
excellent workmanship
"




Serving Delancey, NY and surrounding areas
In business since 1976
Free estimates
Emergency services offered
"Complete HVAC
Water Boiler
qualified technicians and very courtesy
excellent workmanship
"




Serving Delancey, NY and surrounding areas
In business since 1977
Emergency services offered
Credit card accepted
"We decided to add central air to our house. I called sure-temp as they installed our furnace 4 years ago. Based on my furnace experience, I expected a quote from a polite, professional person and that is exactly what I got. Interestingly enough, I mentioned to the estimator that I felt that Sure Temp was very reasonable with their products and pricing. He said quite bluntly that they were not necessarily the cheapest but that they worked hard to support everything that they sell. To be safe, I had 2 other companies do an assessment. While a month and a half later I have yet to hear from one company, the second was $200.00 more for a similarly featured competitive model. Add the 36 month interest free financing and I am happy. To be honest, the estimators from all 3 companies were professional in their work.
Ok. Back to sure temp. The quote came to me within 2 days. After doing my due diligence, I contacted Sure Temp to confirm, got approved and within a week the install was completed. Talk about fast! The installers arrived early and were pleasant and professional. They cleaned up after themselves very well.
From the initial call through completion, everyone I came into contact with at this firm was never anything but polite, friendly and professional. I would recommend them highly.
"

Serving Delancey, NY and surrounding areas
In business since 2010
Emergency services offered
Credit card accepted
"Sooo....first, Jim is a very nice guy. However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome. My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up. Jim took my call while in Tennessee and suggested how to fix the system. For this I am very grateful.
What happened next was I had him come and check my computer to make sure everything was working properly. He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50. He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB. He said he could install it for me for (including the RAM) for about $160. We met the following weekend for the handoff and he loaded Window 7. When I received the call it was ready, the bill was $227.50. I was surprised that is was $70 more than quoted, but paid it anyways. When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60. I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM. He did so and the following weekend was supposed to install it. Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me. When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max. If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit. He did not do that. He is supposed to refund my $60 this next weekend.
I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience. Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly. I think if he had taken that approach, it might've been a better experience. So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM. Basically, the last step which cost me almost $300 was not necessary. If you need something simple done like coming back from a system crash, he would be okay to use. Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.
UPDATE: After posting this review, I received a number of text messages from Jim commenting on the bad review. I understand he is upset, but harassing someone about a review is not a good way to go. My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."



Serving Delancey, NY and surrounding areas
In business since 2007
Free estimates
Credit card accepted
"Everyone, from initial analysis to job completion, was professional, courteous, and exceptionally friendly within the constraints of the COVID19 situation. They did our job the day before lockdown and provided masks for themselves and us, even though the masks were not a recommended precaution yet. They did not over-promise any dollar amount savings; they only guaranteed that we would feel more comfortable or they would come back until we did. And we do. All the other insulating and heating measures we've taken - including a gas fireplace, new windows, thermal curtains and lots of rugs - never gave us the level of comfort that we have now. There have been a couple of minor issues regarding tape that didn't stick, and John was immediately responsive; at first porch-delivering a new roll of tape for us to try ourselves. When that didn't work, he scheduled someone to come by the next day to work on it, but for our safety and theirs, we asked him to hold off until after the lockdown is lifted. We have NO DOUBTS that John will do what he said he would. If Global Dwelling provided another service that we needed, we would not hesitate to hire them again."





+4
Serving Delancey, NY and surrounding areas
In business since 2000
Free estimates
Emergency services offered
"Excellent. This is our first central air unit we love it. They showed us as promised on time. The price was as quoted they are no additional charges. They worked quickly and diligently and cleaned as they worked. Very professional, honest and courteous."





+50

Serving Delancey, NY and surrounding areas
In business since 2008
Emergency services offered
Credit card accepted
"New installation went well. I was a little upset that only 50% was covered being that the unit was 19 years old. I'm sure that parts for something that old would be hard to find. Replacement was recommended."
Serving Delancey, NY and surrounding areas

Serving Delancey, NY and surrounding areas
In business since 1971
Credit card accepted
"The people they sent out came out, they came out , I think about 4 or 5 different times. I talked with the technicians and said, "this is ridiculous, the furnace is old" and he said, "we agree, but they only want to do the patching". They would patch it and it would break, they would patch it, and it would break. Finally, I said, "I want a new furnace. What do we have to do to do a new furnace. You've been out here, this is like the 6th time," and he said, "I'll have my manager write something up", and so they did and they replaced the furnace. They tried. They were more interested in patching things than replacing things. They were willing to send out 4 or 5 different parts. The things that I see that would help the most is if it were easier to get a hold of them on the phone or if their website worked. Just being able to contact someone in person. Sometimes, you can't explain everything online. We were able to get a hold of them, we were able to talk to them. It just takes some time, they had to jump through the hoops with their company, we understood that, but they came through and got us a new furnace. A nice new furnace too."





+2

Serving Delancey, NY and surrounding areas
In business since 2000
Free estimates
Emergency services offered
"I own and manage several properties that were built over 50 years ago and decided that it would be a good idea to have them all inspected with regards to all chimneys, dampers and flues. I wanted to make sure the occupants were protected against carbon monoxide leaks and the properties protected against fire threat. I contacted Skyline because they were recommended by several other property managers whose opinions I respect. I'm glad I did.
When Skyline came out they explained to me, as well as some of the curious occupants, why it is important to make sure all the flues were clear, aligned, and chimney structure intact and solid. They took their time explaining and were very clear.
There were several properties and Skyline was professional, courteous, patient, and flexible with my ever changing schedule. I could trust them to work at a location on their own. What I like about Skyline is that they are a local business that really cares about their customer's lives and the quality of work that they do.
The estimates they gave me were fair and accurate. As they did their work they were able to identify several instances where the terra-cotta flues were cracked and had shifted. This caused poor flow and presented a danger. Their recommendations to replace the flues were appropriate and the costs were fair, even below market price compared to some of the larger providers. Because of their craftsmanship I decided that while they were there I should have them do some additional work replacing masonry and roofing.
Going into this project I knew that there was the potential for major issues and might even require replacing all chimneys at all sites. You can't see what's going on inside a chimney until you have someone get in their for you but the safety of the occupants and properties was going to be worth it. Gladly, Skyline was able to do the work and didn't try to up-sell me anything I did't need.
I have recommended Skyline to my other partners and family members.
I strongly recommend them to anyone.
"





+31

Serving Delancey, NY and surrounding areas
In business since 1994
Free estimates
Emergency services offered
"Removed my old water heater and placed a tankless water heater without any concerns. Took approx 8 hours to install, they were very clean and professional."
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