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"The plumber arrived within the time frame, identified what had to be done and offered different models and price options regarding the replacement heater. Mario the plumber, was very knowledgeable in regards to what the new water heater standards are and what would best work in the space available. After agreeing on the replacement model and price, he picked up the unit from storage and within 2 hours had replaced the unit. During the install he explained in detail the features of the new unit and why new connections (replaced copper with flex piping) would prevent electrolysis due to steel pipes coming out of the heater and copper pipes installed in the home. All in all a very professional job. I would definitely recommend Legend Plumbing to friends and neighbors."

"I can think of nothing that I would change, or suggest be done differently. It went as if the installers were working on their own homes. Cliff did a great job of getting me the best deal on a great system, and Joe and Brandon showed great effort installing the system. They were both friendly and knowledgeable, and I could really see their commitment to doing the best job possible. I am just so grateful to have found Air Care Today, and chose to go with them. I will definitely mention Air Care Today to my coworkers and friends. Sincerely A lifetime customer Jeff Menacher"

"Hi everyone I've been meaning to post about my experience of replacing my 3 HVAC systems over the summer. I have a really old home that had 3 HVAC systems that were between 18-25 years old each. Each slowly failed over the summer one by one requiring me to replace them all. They all ran on the old R22 refridgerant which is unbelievably expensive to refill locally unless you buy it online. We had gotten some bids last year 2017 and were quoted 25k-30k by different companies. We needed to replace a 2 ton, 2.5 ton, and 3.5 tons HVAC system. This past summer I took 4 bids on a Friday. I requested bids for the lowest cost system at 14 SEER. ARS Rescue Scooter gave me a bid $19990 for 14 SEER Carrier Sears gave me a bid of $21113 for 14 SEER Kenmore Abacaus gave me a bid of $28000 for 14 SEER Church gave me a bid of $30412 for 14 SEER Trane I'm probably similar to everyone else as this is not my area of expertise and I rely on other people to give me a fair bid, relying that they're being truthful and fair. That first day all of these people continued to hover in my home hoping to be the last one to give their sales pitch. They all tried the pressure tactic that if I didn't sign that day they wouldn't be able to guarantee that they could install it this week. It felt very similar to buying a used car and incredibly annoying. They all also said if I found a better price they would match it. I took the weekend to think it over and did some research. Turns out the HVAC units themselves only run $2000-$4000 each depending on what brand at 14 SEER. Therefore it should have only run about $6000 to $12000 for the 3 units I needed. The rest of the cost was for labor. People were charging me $8000-$18000 for labor!!! Looking into what went into labor, it consists of adding duct work, installing air handlers, installing the HVAC systems. I only needed the air handlers installed in their preexisting space and needed no additional duct work added to the current systems so I couldn't figure out how they justified $8-18k for labor. The following Monday, I took additional bids, but this time I let each HVAC company know to just give me the bid and to leave my home as soon as possible. I also let them all know that I already had multiple bids from Friday and had more coming on that day and to give me their best price. Village Plumbing gave me a bid of $23403 for 14 SEER Lennox H-Town gave me a bid of $14700 for 14 SEER Rheem Courtesy Air gave me a bid of $14380 for 14 SEER Ameristar Texas Air Repair gave me a bid of $11800 for 14 SEER Ameristar or Goodman Eventually I decided on Henry from Texas Air Repair even though other companies said they would match or better the offer. I personally think that people who give their best offer up front should be rewarded, not people who high ball you then drop their price $50 below the best bid you find after the fact. I upgraded the brand that I purchased and ended up purchasing a 2 Ton, 2.5 Ton, and 3.5 Ton 14 SEER Trane units from Texas Air Repair for $13500. I have been happy with the quality and the professionalism displayed by Texas Air Repair so and would highly recommend in the future. I definitely learned a lot about HVACs and hope this experience helps someone else out there from getting gouged."

"I will not be using Tasco again for my air conditioning needs. I recently agreed to have them replace a faulty expansion valve in my relatively new system, which they had installed. The expansion valve was free (a warrantied product). They used 2 lbs. of freon. They also installed a $38 dollar dryer. The two technicians spent a total of 1 hour and 13 minutes to complete the work. The estimate to complete the work was $1200.00. You would think that this company would cut me a better deal for warranty work. Upon completion of the work, I requested an itemized bill. Later that day, the owner stated they do not give out itemized bills and that he charges a flat rate for his services. After arguing wth him for a short time he stated that because I agreed to his estimate there was nothing to argue about. If you charge a flat rate why would there be an estimate? When I started using Tasco, they had an A rating- it is now down to a B. Do yourself a favor and go with a better company that is cheaper. Make sure you get an itemized bill. You can look up the cost of every part online. I never minded paying a premium for good service, but this is ridiculous."

"The dryer went out on Sunday, and after researching it myself, I suspected it to be the thermal fuse.  The disassebly of the dryer just to get to the part was more than I wanted to tackle myself, so we relented and found the rebate offer for Next Service online. We were given recommendations from two others who had used them for repairs, and were given great feedback.  The service was requested later Sunday afternoon.
Monday morning I recieved notification from Next Service that their first availability was Tuesday afternoon, which worked for our schedule.  After numerous emails back and forth, the appointment was confirmed.  I had requested a call before the technician arrived to ensure someone would be home, and recieved that Tuesday afternoon, 20 minutes before Azael arrived.
Azael arrived to our home, was very receptive and informative after researching the issue.  He explained his findings in detail, even helped in confirming parts online and comparing pricing between what it would cost to order the part myself, or to have him do the installation for us.  Unfortunately, the control board is the most expensive component to replace on a dryer, but the price quote we were given to have it repaired that same afternoon was only $75.00 more than me ordering it, then doing it myself after the part arrived. We decided to go on the side of convenience, and requested he proceed with the repair.  Azael went to their warehouse, retrieved the parts needed, returned approximately 30 minutes later, and performed the repair shortly after.  He showed us the old control board he replaced, pointing out the burn marks made when it sparked, and went over the warranty for the service and part.
Since, we've used the dryer many times, and it works as expected.  Though it was much more expensive than I originally hoped, if I'm needing to pay someone to do the repairs I cannot do myself, then I would hope for the experience we received by Next Service.  It is definitely a company I would use again, if needed, and highly recommend it to others.
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"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."

"Great customer service and worked fast in replacing a broken garbage disposal and installing a new one.
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"After the 100+ temperature week we had in San Antonio, our AC struggling to cool, so we finally gave in and decided to make a call for insulation. We could feel the heat in the walls form the sun, so we spoke to Manuel at Insulation Works asking for a quote for wall insulation. He explained that while he could install insulation in the walls, it was likely not the problem, he suspected it was really our attic that needed insulation. He came to our home and gave us a quote for the walls and the attic. The attic had 2-4 inches of insulation while CPA recommends 13.5 inches. Our attic definitely needed some attention too. He explained how the walls cost much more to insulate but he really thinks we could get the best value just doing the attic which will not only cost less but would also cool the entire house, not just the rooms we added the wall insulation to. He explained how if we got attic insulation, we may not even want wall insulation, so he recommended we wait on the walls, and he could come back later if we decided we still wanted them done. The team, Manuel and Mari, came over and got to work within 2 days. They were both so very nice, friendly and professional. They wrapped my furniture and the floors to protect it from any dust or damage. They even brought corner protectors to protect my walls from any potential damage. They had all the professional machinery and tools needed to get the attic done quickly and correctly. In the end I had 17-18 inches of insulation in my attic. They quickly cleaned up and even vacuumed although there was not much of any mess I could even see. The team worked with me on filling out the rebate from CPS and even worked it out from our estimate. We didn't even know there was a rebate available. It felt like we were dealing with family even though we didn't know them before we made that call. We immediately felt a difference in the house and now that it's the day after it's amazing how much cooler the house is, and my AC is not having to work so hard. I don't even feel like the walls needed to be insulated anymore! He was right! There are so many companies that would have jumped at the chance to just charge me for the walls and attic, but Manuel was so honest it really blew us away. If we decide later, we want to add insulation to the walls we know exactly who we will be calling. If anyone needs any insulation work done, we definitely recommend Insulation Works!"

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Forrest was extremely responsive. I called and he was able to come by, I believe, the next day to an energy audit to determine why my electric bill was outrageous and the temperature varied throughout the house. Right away he determined there was virtually no insulation in the attic (easier said than done considering the dark,  3 ft crawl space filled with giant metal ducts) except what was left from the original install in 1975. I was able to schedule to have the work done in about 5 days. I'm not sure if the price was good or not but I really liked Forrest and he was available to get the work done ASAP...that made it the right price!  He and his crew arrived when they said they would, blew in the insulation, mended ducts, expelled all the critters in the attic, and replaced the broken booster fan blocking the air going to the opposite end of the house.

I also texted Forrest Friday with concerns that there was hot air coming out of the vent when the AC wasn't on, he said he could be there the next day to check it out. He showed up when he said he would, determined that coincidently, I walked under the vent right when the AC turned on and all the hot air was being pushed from the duct.  There was no issues other than my bad timing.

I will continue to use this company for everything and anything they can provide that I need in the future.

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Upon returning to my house I discovered the air conditioner was not working. On the recommendation of my son and daughter I called Hometown AC and Clint and Jesse come out within two hour to evaluate the problem. They determined my old air conditioner was toast and arranged for a new system to be installed Monday morning. Since it was Father's day weekend they provided me with a portable air conditioner for the weekend. Their crew showed up on Monday morning and had the system installed within 3-4 hours. They seem to go out of their way to accommodate the client. The crew was friendly and conscientious. 

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