Get matched with top swamp cooler installers and replacers in Elgin, TX

"The guy was just phenomenal.  We liked that when he came out, he did an assessment of what we needed.  He kind of laid it out for us and we had to do some things to replace another board on our a/c, rather than just saying that it would cost so much to get it.  He gave me options to see if we could find the part independently.  If we could then he would charge a minimal fee to come in and to put back into to make the a/c work correctly.  We did some things and he came in temporarily to make it work until we could find an a/c to replace it.  We called him that time and had him consider our a/c system back again.  We appreciated his honesty.  When he came in, he spent a good 45 minutes to figure out what the issue was.  He didn't even charge us for the service because he couldn't fix it with what he had.  If it needs to be charged then he would have to order things.  They are doing best for the people in this economy get what they want to get."

"Butch called back right away. Came out in a timely fashion. Got one unit working. Then he said the main board was malfunctioning on the downstairs unit and would have to be replaced. It would cost 1200 or 1300. But if we spent a little extra on a service contract he would wave the trip fee and it would be 1100 something. Okay. We did that. It was too late for him to get the board that day so he came out the next day to install the board. But the unit still didn't come on. He said the thermostat was bad and it would we 300 to 500 to replace the thermostat depending on what we wanted. My husband told him we could do that ourselves. Just by pass it and get the unit working. Then he came down and said that the blower motor was out and it would be 1800 to replace the blower motor or 2400 to just replace the whole unit and then we'd be under warranty again. I told them I wanted a second opinion before we did that. I called Ed & Sons they came out, confirmed that we did need a new thermostat. And said they could rebuild the blower motor for around 100$. I ordered two new thermostats for 300 for both of them and my husband installed the thermostats. The work they did was fine. But I felt like they were more of the school of let's just replace parts until it works or we can sell them a new unit. Rather than what can we fix."

"What a fantastic experience!! I scheduled an appointment to have my system assessed for a mildewy smell with TKO after I had received poor service from another provider.  They scheduled me for the first available appointment, approximately 3 business days later. The next day, I discovered that my outdoor unit fan was not working. TKO originally thought that they wouldn't be able to come out until the next afternoon, but then did some digging to see exactly where their technicians were in the field, and figured out one crew was just around the corner. They fit me in, and were able to fix the problem in 10 minutes flat with the best attitude (it was already close to 5 on a hot day). They didn't even charge me!
On the day of my scheduled appointment, they arrived on time, and immediately diagnosed my mildewy smell. They had an easy solution to the problem. and provided education about way for me to easily do some preventative maintenance. They also recognized that my system had not been properly serviced by the previous company (which I was aware of) and offered to re-service it for me, which then qualified me for a discount for the service call for fixing the mildew issue.
All three technicians I worked for were very professional, very friendly, and provided useful information. They were careful about keeping the house clean. They did not try to upsell me on anything I didn't need, and even provided me some money-saving tips. I would be happy to work with this company as long as I live in Austin.
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"I like the water filter they gave me. I can get the water straight from the tap. They gave me a free installation because I am an Angie's List member. All the salt is removed from my water. They told me if I referred anyone to them they would give me $500 credit. My skin feels better and all my food and coffee I make with my water taste better. Installing a salt filter is not as good because you end up loosing 300 gallons of water a month. One time I called to tell them my filter was leaking and they found everything was running and they didn't charge me."

"Everything went smoothly up until I had a ceiling leak and we found that the condensation line to the other unit was broken during the installation. It was not carelessness but a poor design by the builder of the home. Anyway, they agreed to fix it and the damage it caused, without any need for me to make a lot of noise. My only complaint was that the repair was long and drawn out taking 4 or 5 visits to complete and the repairman was good but never came on schedule."

"Henry helped keep my HVAC going and suggested what needed to be done to keep the thing going Properly. He didn't hard sell or pressure me. He actually was very up front about everything. Taught me a bunch of stuff im the process. The quality of work is worth every penny you pay and stress you can avoid. His prices are very reasonable as well. I have dealt with several HVAC companies in the greater Houston area and they have left me paying more than what I should have. Also Henry said if I'm ever out of heat or AC to call him anytime and his business will be there to help you in the dead of night. Excellent!"

"Jim did a great job. He quickly assessed the problem and then took our unit with him to work on it more. When he got back to us, the fix would have cost more than it was worth. He gave us options for a new or refurbished PC. We felt the refurbished was a good deal and chose that. He came back and set that up and we are very happy with it. He then took a look at my laptop and again took it along. He tuned it up and installed a speed upgrade we wanted. Of course, we paid extra for the new unit and upgrades, but we thought the price was very fair. Jim seemed very knowledgeable and responsive. We will definitely call him again if we need any computer services."

"okay, but not great. For the wiring, he just changed the bulbs, which I provided. Was unable to fix the wall outlet. In the process, he broke the wall switch. Had to replace it with a different switch, which I don't like as well. I didn't realize until after he left that he had installed it backwards. I can live with it, but it's inconvenient."

"Great customer service and worked fast in replacing a broken garbage disposal and installing a new one.
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"Travis and his coworker were very friendly and professional.  We had a few hiccups because they didn't have a tall enough ladder for the install.  They went and rented a taller ladder and continued the install only to find out that the down rod that I had wasn't compatible with the new fan.  So the crew was at my house for most of the morning and wasn't able to complete the job. 

I rescheduled for the following week and had the correct down rod on hand and they finished up the work.  The install ended up costing about twice as much as what I was hoping for but I have to take blame for most of that for not having the proper part.

All & all it was a good experience and I wouldn't hesitate to use TD Services again in the future.
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