Get matched with top swamp cooler installers and replacers in Elgin, TX

"Went very well. AACH came right out which was desperately needed since today's forecast is pretty high. Nice family run business, 3 generations. They were able to troubleshoot and fix it right away. Ii came out an easy fix with just needing the capacitor replaced. No charge for the service call. I will definitely use this business again for all my HVAC needs.
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"Butch called back right away. Came out in a timely fashion. Got one unit working. Then he said the main board was malfunctioning on the downstairs unit and would have to be replaced. It would cost 1200 or 1300. But if we spent a little extra on a service contract he would wave the trip fee and it would be 1100 something. Okay. We did that. It was too late for him to get the board that day so he came out the next day to install the board. But the unit still didn't come on. He said the thermostat was bad and it would we 300 to 500 to replace the thermostat depending on what we wanted. My husband told him we could do that ourselves. Just by pass it and get the unit working. Then he came down and said that the blower motor was out and it would be 1800 to replace the blower motor or 2400 to just replace the whole unit and then we'd be under warranty again. I told them I wanted a second opinion before we did that. I called Ed & Sons they came out, confirmed that we did need a new thermostat. And said they could rebuild the blower motor for around 100$. I ordered two new thermostats for 300 for both of them and my husband installed the thermostats. The work they did was fine. But I felt like they were more of the school of let's just replace parts until it works or we can sell them a new unit. Rather than what can we fix."

"At first he tried some basic servicing and smaller level repair to the outdoor condensor, but eventually had to replace the 17 year old unit.  He was very professional and knowledgeable, as well as friendly.
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"The installation went well. Justin from sales is awesome and took all the inputs and scheduled the installation appropriately. The installation team Doug and JD are excellent. They worked very hard in the hot sun and installed very patiently. Very cooperative, cleared all the questions we have. We had an issue with the drainage of the purifier as it occupied our washer and dryer which prevented our washing machine installation and Costco denied the installation. But upon contacting prostar Doug or JD came and resolved the issue in no time. He installed the washer and dryer as well. Really appreciate the team and their services.."

"Everything went smoothly up until I had a ceiling leak and we found that the condensation line to the other unit was broken during the installation. It was not carelessness but a poor design by the builder of the home. Anyway, they agreed to fix it and the damage it caused, without any need for me to make a lot of noise. My only complaint was that the repair was long and drawn out taking 4 or 5 visits to complete and the repairman was good but never came on schedule."

"Great. These guys showed up on time and replaced both systems in only two days. I've had the new systems for over a year now and these guys stand by their work. They are very responsive and take responsibility for ensuring that everything is right."

"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."

"okay, but not great. For the wiring, he just changed the bulbs, which I provided. Was unable to fix the wall outlet. In the process, he broke the wall switch. Had to replace it with a different switch, which I don't like as well. I didn't realize until after he left that he had installed it backwards. I can live with it, but it's inconvenient."

"Called and asked them to bring and install a thermal couple on a gas water heater, because pilot light would not stay on. They sent a Master Plumber, who looked at the pilot light and said it would not stay lit and Tried to sell me a new water heater. They then sent 2 plumbers, took 5 minutes to replace TC. Water Heater works fine now. Cost $205 not $1600 for a new heater."

"Travis and his coworker were very friendly and professional.  We had a few hiccups because they didn't have a tall enough ladder for the install.  They went and rented a taller ladder and continued the install only to find out that the down rod that I had wasn't compatible with the new fan.  So the crew was at my house for most of the morning and wasn't able to complete the job. 

I rescheduled for the following week and had the correct down rod on hand and they finished up the work.  The install ended up costing about twice as much as what I was hoping for but I have to take blame for most of that for not having the proper part.

All & all it was a good experience and I wouldn't hesitate to use TD Services again in the future.
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