Get matched with top heat pump repair or service pros in Essex, MD

"We have used Doug 2 other times before, and had nothing but great experiences with him. When our pipe froze, he immediately came out to assist. And when I say immediately, I mean 11:30 PM.  We had hoped to see him in the next day or so, but he came that evening. We were more than appreciative.  The job required him to come back the next morning to complete, and he was here less than 10 hours later. We were without water for less than a day thanks to Doug.  I cant begin to tell you how professional he is, he took the time to explain why this occurred, what would prevent it in the future, and what to expect going forward.  With Doug, everything is above board, and there are no hidden costs.
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"Amazing customer service and work!!! I would use their services again in the future"

"I cannot say enough good things about Aaron. Prompt response time... expert troubleshooting of our heat pump problem... professional service... and a pleasure to have done business with! Makes me confident as a homeowner knowing that I ve found my guy when I need something critical done in a pinch. 100% recommend!!"

"Their technician Jason Lord was a true professional. Not only was he proficient and highly skilled at his craft but was a true professional with his customer service skills. It is very rare to have both qualities of mechanical skills and customer service expertise. I would recommend this company to anyone that needs HVAC repair."

"They were very receptive to accommodating my short timeline (only 3 days before going on two week trip) and was able to schedule me for the following day with no hassle. Jason was very professional, he called to let me know he was on his way so I did not have to wonder if I should sit and wait or go about doing my chores."

"I would most definitely hire Pohlman Plumbing to care of future projects at in my home! The staff were professional, prompt/on time, and performed quality work. The office staff were also pleasant and relayed my repair concerns perfectly to the technician. If you are looking for quality work, look no further!"

"The serviceman was very professional and patient. He put on shoe covers when he entered the house and took them off to check the heat pump. They were back on when he re-entered my home. He was also well spoken and inspired confidence in his knowledge and workmanship. I really liked the service I received with a special price on my HVAC system check-up. Thank you BlueDot!"

"I had a high efficacy heat pump system installed by ARS 11/2 ago. I am used to gas furnace so understanding how heat pump works is an education. The mechanic was very patient in explaining how it works and what to look for if there is an issue. Of course this cold season a got an high unexpected bill from the electric company and was baffled because of the amount I spent on this high efficiency unit. They came out looked at and found no issue. They explained this was a very unusual cold season and the unit performed accordingly for sub freezing condition. They did leave a card and said if I see anytjing that look unusual please give them a call asap. The mechanic was very knowledgeable."

"Excellent services from Tony Frost of Horizon. Visited hours after my request (broken faucets), supplied me with options, provided a quote, and conducted the repairs immediately. All plumbing is expensive, but cost was actually lower than expected. Worked out great, five stars across the board."

"I cannot say enough good things about these guys. They got in contact with me very promptly. And when the tech came to my house to diagnosed the problem, he was extremely knowledgeable and professional. I called Paramount after dealing with another company the day before. The other company charged me a service fee just to diagnose the issue, actually a hefty fee, and would have charged me again to replace a "faulty" part, and another service fee to replace the part. Paramount came and diagnosed the issue, and resolved it without needing to replace anything. I basically paid around 15% of what I expected to pay to have my issue fixed by the first company. These guys saved me hundreds of dollars. It was great to deal with these guys, and I will definitely call them again when I have HVAC issues in the future."