Get matched with top ducts & vents installers and replacers in Germantown, MD

"Sila was one of three companies I contacted for estimates on replacing my oil-fired systems with heat pumps. I have a boiler and two forced air furnaces, so the work would be extensive. I contacted Sila because their reviews were favorable, they sell Carrier products (which I was leaning toward), and they sell high velocity systems, which I felt might be a good option in the older part of the house where I don't have ducts. I was prepared to really go over the things that work well with ducts in the house, things that don't, and what my general asks were for the systems. The salesman was pleasant enough, but seemed completely uninterested in how I felt my current systems were and what my goals were. I asked for a price on two levels of Carrier (Performance and Inifinity) for the existing forced air systems, and then price me out for a reasonable high velocity system. The sales person who came out was pretty perfunctory and didn't take good notes while we spoke. I didn't think he was really that engaged in my concerns about the routing of high velocity ducting and placement--he just told me how it would have to be. While sometimes that's how things work, I don't think he really addressed my concerns with having all outlets in the ceiling only in the lower level, which would potentially leave me with lots of heat hanging around the ceiling. However, the larger issues were that the bids did not match the requirements for the project. First, he sent only the high velocity bid and nothing for the other systems. When i asked, he sent the other estimate, but only for the Carrier Infinity, omitting that I specifically asked for a bid on doing those systems with a Performance line that would allow me to use my existing non-communicating thermostats. In addition, their bid was the most expensive and their attention to detail seemed poor for a $40,000+ job. Spending less than an hour with me and sending lackluster boilerplate bids (with all kinds of language that should not have been in the bid, like references to other brands, etc.). A bid should be custom for the buyer and tailored for match what I'm asking for. This lack of attention to detail and customer focus lost Sila this job."

"Needing a new HVAC is never fun. I had 4 companies come out to do estimates because of the cost involved. Presidential knew what they were talking about, did't try to upsell items I didn't want or need, and handled themselves like complete pros. The system was replaced in a day. They explained everything thoroughly. They cleaned up beautifully. The AC is working great. In my opinion, they are A++++"

"I contacted Bluestar Air Mechanical for a second opinion after an appointment with Air One. I have a Carrier HVAC system, and the Air One technician recommended a complete system replacement, claiming the blower was bad, the furnace control board needed replacing, and that there were other issues. Since replacing the HVAC is a big investment, I wanted to get a second opinion. It was only after comparing the service from Bluestar that I realized Air One may have been pushing for a new system sale or lacked the expertise to properly diagnose and repair the actual problems. Isaac, the technician from Bluestar, spent about an hour thoroughly diagnosing and fixing the issues. He found burnt wiring in the furnace and discovered that the wrong capacitor had been incorrectly installed in the AC. Isaac replaced the burnt wiring in the furnace and the capacitor in the AC. After these repairs, my Carrier system was back up and running—without the need for a costly replacement. Bluestar, and Isaac in particular, demonstrated professionalism, expertise, and honesty. They focused on resolving the actual issues instead of pushing for an unnecessary system replacement. I highly recommend Bluestar for their reliable service and Isaac’s thorough and knowledgeable work."

"Instalation of thermostat and advise on its operation were very good."

"JDL helped in install a brand-new Carrier brand condenser unit and furnace, along with a Rheem hot water heater to replace an almost 30-year-old system at our house. The team at JDL was very professional and accommodating as we went through the proposal and estimate process. A big thank you to Amber for helping us through all that. The installation was great and seamless. Armando, thank you for you and your team’s hard work in taking out the old system and setting us up. The system has been doing great through this recent cold spell, keeping the house warm and comfortable. I would highly recommend JDL for any HVAC needs"

"Excellent service from Hecomo. Technician did not try to push purchase of a new HVAC system even though there were major issues with our system, feel comfortable while talking with an advisor. Very knowledgeable, patiently, friendly and nice person, answer all my questions. Later on, we decided to replace the whole new system with fair price and wasn’t ripped off as others. Very professional and well trained technician. I will definitely use them again."

"It was a superb experience. From the visit by Bruce the sales representative to the installation day to the follow-up from Petro, every single person we interacted with was helpful and professional. When Bruce arrived to do the assessment, we spent time going over the heating needs in the house. After a thorough inspection and measurement of the house, we sat down. He showed me a few options, all of which were going to provide good service. I ordered a unit at the end of that meeting. The installation day was just terrific- the entire work crew that showed up were everything I would hope to find: Upbeat, informative, hard-working, focused. The job was finished before end of day as promised. The heater room is now immaculate, with new piping and a new heater. It was like watching a pit crew at a NASCAR race. Everyone had their tasks, they moved carefully but quickly. The materials were all laid out in order, etc. Just a totally professional approach to their work. The crew boss answered any questions I had. The follow-up for a normal inspection of the furnace chimney was scheduled the day after the installation. I’ve gotten calls to insure we are satisfied with the work. Satisfied barely covers it- I am pleased to write this kind of review. Without hesitation I will recommend Petro to friends and family throughout the Philly area. Peter A. Elkins Park"

"The two person crew arrived on time and installed the heat pump out in the rain under a 10' pop up tent and replaced the air handler. The whole job was complete before the end of the day."

"I recently had a crack in my acrylic bathtub and called TriState Home Services to replace the tub. We decided to replace it with the same soaking tub to avoid any unnecessary damage to the ceramic tile we put in a few years ago. Bryan, the plumbing specialist at TriState did just that! He did an awesome job on this project. I also want to say how impressed I was with their customer service department, particularly with Megan, in her quick response to my emails along with making me feel so comfortable throughout the whole job."

"Alan came on time and thoroughly evaluated my home's HVAC and duct system. He agreed that the duct work that I wanted done would likely solve the issue with my system and home. He was much more thorough that he could have been to satisfy my needs. I already had a quote for a much higher amount from Supreme Service Today who has been servicing my home for about three years. Suspecting that Supreme Service Today's quote was very high, I turned to Angi to get competitive bids. Since I had a bid at a much more reasonable price from Alan at One Hour Heating and Air, I contacted Supreme Service Today and asked for a price match. They were willing to match the much lower price from One Hour Heating and Air, so I gave the business to the HVAC contractor that I've been working with for a few years. Good deal! (: Soon I may break my ongoing contract with Supreme Service and come to One Hour Heating and Air !! :)"