Get matched with top heat pump repair or service pros in Glen Burnie, MD

"They did a good job."

"The estimate process went very smoothly. The proposal was well written & allowed electronic signature. Communication leading up to the install date was timely and professional. The work was completed on time and correctly. The installation team was friendly and competent."

"Great fast and professional"

"Great. Doug answered our inquiry promptly and fixed our issue the next day for significantly less than the first quote."

"Quick response. Clear explanation. Highly recommend "

"Edwin was prompt, polite, professional, but best of all extremely knowledgeable. He definitely â knew his stuffâ and didnâ t try to â sellâ me anything that wasnâ t necessary. Very honest and straightforward. Easy going and patient. Would highly recommend and plan to use him for all my HVAC issues going forward."

"I had an absolutely terrible experience with McRae Air Conditioning and Heating. I purchased a home equipped with their HVAC system, and within just five months, the heat stopped working—right in the middle of winter during a snowstorm. My home was freezing at 50°F, so I called for service, which should have been covered under warranty. I scheduled an appointment, and the technician, after being several hours late, went to the wrong address, left a sticker on someone else’s door, and left without even trying to contact me. When I called back, the customer service rep was rude, dismissive, and completely unhelpful. He initially told me the technician was on the way and just 12 miles away—but after another hour of waiting, I called again only to be told that the technician had already “been to my house 2 hours ago” (the wrong one) and left a note. If the rep actually wanted to help, he would have told me this during my first call instead of wasting my time and leaving me sitting in the cold. Not once did the technician call me to confirm the address or check in after knocking on the wrong door. When I expressed my frustration, the rep rudely dismissed my concerns, saying, “Well, I had nothing to do with that,” and then interrupted me with, “Do you still want to rebook or not?” as if I had to stop talking or risk not getting another appointment. This was an emergency call in the middle of winter, and McRae handled it in the most unprofessional, careless, and disappointing way possible. If you’re considering using them for HVAC service, do yourself a favor and go with another company. I’ll update this review after the (hopefully successful) service call and speaking to the manager who was not there at 4 pm on a Wednesday."

"Yossi was amazing. Came out at 8:30 when my heat wasn’t turning on and it was a bitter cold night. Figured out the problem and fixed it right then. We had heat within an hour . Victory is the only HVAC company we will be using from now on"

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"Response was great and finished job in one day."