Get matched with top doors installers or repairers in Gloucester City, NJ

"I went with this company because of all the 5 star ratings. I wish I had the pleasure to experience a 5 star service. Unfortunately, I did not. I first have to say that overall the installation of my doors were good. However, in order for me to give 5 stars, the following has to ensue. Professionalism, Punctuality and attention to detail. The head installer Jacob, first arrived with a nasty disposition and when the project started, he had the audacity to have a full blown loud argument with his co-worker in my house, which made me feel uncomfortable and unsafe. Secondly, they were to arrive between 8am & 9am, I get it if one is running late because of traffic or other unforeseen circumstance. They arrived after 9am and a courtesy call would of been nice. Once the project was done, there was no initial walk through with the head installer. Because I already felt a bit intimidated by the earlier ordeal between jacob and his co-worker, I did not ask Jacob for a walk though nor did he offer one. I took it upon myself to do a quick inspection. Everything at face value seemed to look ok. So the next morning once everything settled, I did a more thorough and lengthy inspection. I discovered issues that in hindsight I wish I could of addressed the day of the project. Please see attached photos for what I found. Although these issues I found are minor, I have to say that for almost $10,000, I expected a perfect job to be performed from start to finish. The pictures below are a result of someone not paying attention to detail."

"GREAT service, 100% would use again. Ken answered immediately (no voicemail!) and diagnosed my sensor problem over the phone. He specifically said he wanted to save me the cost of a service call for a repair that I could do myself—REFRESHING honesty! Highly recommend!"

"Everything went well, no issues. I would definitely recommend and hire them again."

"Contacted two contractors who had favorable ratings, but neither called back at all.  Then contacted another two favorably rated contractors, and only Genovese responded.  Arranged an appointment, at which I received a competitive estimate, and had the work done during that same visit.  Professional, friendly, and also let me know that the roof was otherwise in great condition and in need of nothing.  While actually a very minor repair, it is nonetheless quite upsetting to have water leaking through interior ceilings.  During my calls to each of the contractors, I made mention of how the leaks lined up with the vent pipes and how it was likely a matter of failed flanges.  Unlike the nonresponsive contractors, Genovese made it clear that while large projects are naturally preferable, they are there to address small repairs as well."

"Docs was excellent and returned my Saturday afternoon call (his office was closed). Docs offered me honest advice about replacing (rather than repairing) my water heater because the warranty had expired. I would have chosen to have Docs replace my water heater; unfortunately, Docs did not have scheduled office hours on Saturday. I was able to schedule installation of a water heater with another company that was open on Saturdays."

"Initial person was too chatty, too much information, overwhelming. Later more succinct. Workers who did test & insulation (blower door test to reveal air leaks). Workmen were sufficient and polite. Two years later discovered they had caulked Marvin windows which should NOT be caulked in order to wash them w/ moveable parts. It cost me $175 to have them repaired or caulking removed. This was done & I submitted a bill 11/13/14 and have not been reimbursed yet. Have called 2x's to remind, last time man said he thought it was done and he would see about it. That was 3 weeks ago the last time and 7 weeks from the first reminder. It is now 2/24/15."

"Nice job...they had to chisel out some of the concrete to fit the door just right at the bottom..you would never know they were there..mixed cement and built up the area..looks good"

"Installation went well. Showed up on time and performed instal quickly and accurately."

"Very well. The salesman was very professional; not pushy and didn't sell his company by putting other companies down. The installer was on time, courteous, professional and completed the work neatly and quickly."

"Excellent work. We purchased natural cherry cabinets in shaker style, with the panels made of solid wood rather than veneer. That is more difficult work, as each panel has to be constructed from several planks. Moreover, the clear finish would leave any flaws more visible. Simply put, the doors are beautiful--flawless in both construction and finish. They are similar in quality to custom cherry furniture we own."