Get matched with top heat pump installers and replacers in Kaufman, TX

"I had another company come out to check on my ac unit that was not working and the service guy said my compressor was gone and it needed to be replaced or get an entirely new system. Brayan came out to quote on a new system, but did his due diligence first and discovered a simple faulty wire chewed by a rat. He didn?t take the other guys word for it or try to sell me a whole new unit right off the bat. My unit is old and will need to be replaced before too long and I?m sure 100% this is the company THERMO CARE HEATING AND AIR CONDITIONING that has earned that business. Thank you Brayan for your honesty and professionalism. IF I COULD GIVE HIM 10 STARS ?? I WOULD "

"Broke 3 times in one year, they won't put in a unit that works. They keep fixing this "lemon" they oversold me on. Even when it worked, it ran constantly, costing me hundreds extra every month, and cannot even cool the house at the heat of the day. Now it is completely broken, I wait in a swelteringly hot house for them to hopefully fix it. "Soon" This review will stay until they do the right thing and put in a new unit that works."

"Here's a more refined, less repetitive version that maintains the same level of frustration and negativity: WARNING: Read Before Hiring Xtreme Air Services If you're considering Xtreme Air Services, take a moment to read this--there's a treat at the end. Surprise, surprise... yet another negative review. Let's start with Eddy O., the so-called "General Manager." Our Experience Eddy made it clear that Xtreme Air Services "wouldn't be able to help us" if we posted negative reviews about their incompetence, despite the fact that they improperly installed our unit, left us with a potential fire hazard, and disabled one of our heat coils (without our consent). Screenshot attached. After leaving us with a heater that doesn't function properly in winter, their solution? Pay thousands more if we want them to "help." Comical. So, in order to get the service we already paid for, we have to stay quiet? Oops. A Few Key Points: 1. Threatening not to help the customer with an issue you created? That's just ignorant. Zero integrity. 2. Why would we pay more to an unprofessional company that sends unqualified, non-bonded, non-insured workers to botch an installation? Rude, unaccountable, and incompetent from top to bottom. 3. This experience makes spending our money elsewhere EASY. The CEO is an imbecile. We paid over $12K for a unit that now operates on half power because the breaker they installed can't handle it. A professional company would've caught this--Xtreme Air Services didn't. Even their own seventh technician admitted, within seconds, that it was installed incorrectly. Still not convinced? Let's Talk Fire Hazards Both the Xtreme Air Services technician AND a third-party electrician confirmed our system was a fire hazard. Eddy (who is not a licensed electrician) claimed it wasn't because "that's why the breaker trips." That's not how fire hazards work, Eddy. This system was installed in the summer. Clearly, not one of the seven techs they sent even tested the heating function beyond a few moments. Fast forward to winter--our heater trips the breaker after 5-10 minutes, sometimes running inconsistently (aka, a fire hazard). Xtreme Air's Response? * No accountability. * No apology. * Just more incompetence from "General Manager" Eddy, a pompous clown who lacks both professionalism and basic customer service skills. Instead of addressing their negligence, he condescended, interrupted, and dismissed legitimate concerns. He even had the audacity to tell me we "don't have that many cold days in Texas." What does that have to do with selling and installing a properly functioning heating system? The real kicker? Their own sales team KNEW this system wouldn't work. They either failed to test it or outright lied. Either way, we now have a fire hazard and an unusable heater unless we fork over an additional $2,500-$3,000. Xtreme Air Services is an unprofessional, dishonest company that cuts corners and are a JOKE professionally."

"It was a great experience. It has iced the previous day, and seeing the unit is a heat pump. It was not working properly. I would ai glen our own technician. But, all those who worked on the unit were very professional. A sign of a well trained crew. I myself would definitely recommend their services to my friends and neighbors. Thank you."

"I highly recommend Freddie with Smitty's Handyman. He did an amazing job with my repairs. He was very easy to work with and had a good, professional personality. He was punctual, communicative, knowledgeable, observant, detailed, prepared, and thorough. He completed my original repair request as well as another issue I wasn't aware of prior to him spotting it. He cleaned up after the work was complete and he didn't leave a mess behind. I will definitely be reaching to him again for future repairs."

"Willard Seals is an expert on exterior painting. He and his crew pay attention to detail and deliver with excellence. My job was to exterior paint my siding and trim repairing as needed. The paint selection represented a significant color change and while other contractors were quoting one coat, Willard convinced me two were needed and he was right. The difference in quality comparing the previous paint job (I contracted it 10 years ago) to Personal Touch Contractors was significant. Extremely satisfied with the quality of work, the responsiveness to my needs, and the price. I almost didn't award the job to Personal Touch because I thought there quote was too low. It turns out they delivered great value at a very reasonable price. I will use them again."