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"This is a difficult one to write because, in the end, I think the actual work done was completed very well and professionally. We had a tankless water heater installed to replace our aging tank. The problem i have is with their business practices and lack of effective/accurate communication. A two-day job stretched to a week+ due to workers leaving early every day for one reason or another. Admittedly, one of the days was understandable due to a family emergency and I absolutely cannot begrudge somebody leaving early to attend to their child. That’s just being a good dad. The job completed on a Friday and I was repeatedly assured that an county inspector & Pure Plumbing employee would be arrive early Tuesday (Monday was Memorial Day) to close the job. Nobody ever showed up and I was told nothing. I came to learn that Pure Plumbing plays some shady games when it comes to permitting a project. They (illegally) do the work without pulling permits. Then, after it is done, they submit drawings of the completed work to get an after-the-fact permit pulled. It’s only then that they request an inspection which happens a couple weeks after the fact. They also expect full payment before the work passes inspection. I tried to contact the owner of the company (Andrew Aranda) via phone and the email his office supplied in order to discuss/resolve the issue, but never heard a reply. Unpermitted work exposes the company and the homeowner to potential fines and long delays in completion. Even though I love the work they did and would love to use them again, I would hesitate because of legally questionable methods that cast a shady layer over the operation. Are there other hidden corners being cut? Their talented roster of tradesmen/women isn’t worth doing business with because legal games are being played with the county. I plan on contacting a Clark County agent to discuss this job and warn them of potential future dishonesty."

"Our heat stopped working, of course right when it's the coldest time of the year. We contacted Aire Serv, and they were fantastic to work with. They initially thought it was our thermostat, but within two weeks, the furnace as a whole quit working. They ended up replacing our furnace and crediting the cost of the thermostat. Our old furnace was past it's recommended age. It turned out to be tough to remove, as it was the original furnace. We suspect it was built before the frame surrounding it. It required cutting into the ceiling drywall, but it was obvious their staff has encountered this in the past, and they showed their experience in dealing with such a difficult situation. You can tell that this is a company devoted to striving for excellent customer service. They answered all questions/concerns we had and made special accomodations to address our issues quickly. They care about the details like wearing booties, covering carpets/furniture, making sure not to do any damage, and performing full cleanup when the work was done. Their technical staff was great to work with, including Jaz, Charlie, Julian and Jiame (sp?). Also, the office staff of Shelly and Ryan also displayed wonderful customer service. Special kudos to Charlie who took the time to answer any questions or concerns we had about the new furnace and removing the old one. We would recommend this company to others for their Cooling/Heating needs. If you are the type of person that likes to do annual maintenance checks, I would also recommend asking about their yearly plans which includes discounts for services, free checkups, and priority scheduling."

BEST Heating, Air Conditioning and Plumbing Repair is known for exceptionally reliable service and "Peace Of Mind Guarantees" with up-front, reasonable prices. Greater Las Vegas is our specialty. \n\nWith NATE-certified technicians, we provide heating/cooling/insulation services and complete plumbing (toilets, fixture installations, sewer, drain and water line repairs, kitchen and bathroom upgrades, water filtration systems and gas lines). \n\nWe help you keep the equipment you have, with a $50 Off AC/Plumbing Service/Repairs of $500+, $75 off $750+ and $100 off $1,000. Emergency, evening and weeknd appointments are no problem.\n\nWhen it's time to upgrade, we have "18 months, same as cash, $1,000 minimum," and qualified buyers can get a new AC system as low as $149/month or a Tankless Water Heaters as low as $125/month. \n\nWhen you want the best, ask for BEST!

"My Heating and A/C units were over 20 years old and I did not expect them to last forever. At the same time, I wanted to choose when I would replace the system, rather than be under the gun one August when the temperature was well over 100 degrees. I contacted several HVAC companies and listened to their presentations. I committed to each one that I would be making a decision and targeting October for the installation. Not only was Johnny on the Spot the best price for the best system, they did not try to over sell what I needed and they were the only ones who stayed in touch with me until I made a decision. The day of installation, the installation crew showed up on time and finished early. They were very respectful of my property and cleaned up after themselves. After the installation, they called to schedule the drywall repair company to make repairs. They also scheduled the inspector to certify everything was installed correctly. Yesterday, the inspector showed up and gave me the seal of approval. He said that I chose the best manufacturer - Trane - and predicted I would lower my power bill as well as get years of good reliable service from my system. I would highly recommend this company and what they have to offer. In today's market, it is very difficult to get great service and the option of working with a company that follows through with their commitments. Very easy and satisfying transaction."

Lee's provides Air Conditioning, Heating and Plumbing services to the Las Vegas. We specialize in energy efficient products including tankless water heaters, AC upgrades, and wifi enabled thermostats. We also have a 24 hour service line that can take your emergency call to repair those things that can't wait until morning such as a clogged sewer line, a broken water pipe, or a broken down AC unit when it's 115 degrees in Vegas. We have been serving this area since 1981 and we would be happy to serve you!Call us today for all of your air conditioner, HVAC, heating, and plumbing needs!

"Ambient Edge has done a good job on fixing my heat pump by adding 2 lbs/. of refrigerant."

"Absolutely thrilled with the service received from Frosty Desert Heating & Air! From the moment I reached out, they were nothing but professional, responsive, and genuinely caring. My furnace had been acting up, especially during the coldest week of the year, which had me worried about the comfort and safety of my home. The team at Frosty Desert Heating & Air understood the urgency of my situation and scheduled a visit immediately. Their technicians arrived on time, were incredibly polite, and took the time to explain the issues with my old furnace in detail. They presented me with options, giving thoughtful recommendations without pressuring me into a decision. Once we agreed on a replacement, they efficiently set to work, demonstrating not only their expertise but also their respect for my home by keeping the workspace clean and minimizing disruption. The installation of the new furnace was completed quicker than I anticipated, and the difference in my home's warmth and comfort level was noticeable right away. They also walked me through the new system's features and maintenance tips, ensuring I was fully informed. What stood out to me was their after-service care. Frosty Desert Heating & Air followed up a few days later to ensure I was satisfied with the service and the performance of the new furnace. This level of customer service is rare and greatly appreciated. I highly recommend Frosty Desert Heating & Air to anyone in need of heating and air services. Their combination of skilled workmanship, exceptional customer care, and reliability earns them a well-deserved five stars. Thank you, Frosty Desert, for making my home warm and comfortable again!"

"Yes , Mr Alex is very professional, since our AC is currently off because of the winter season he did replaced only the main filter and advised us to replaced every 6 months thereon. He is going to schedule next maintenance visit on Summer time to check the AC, clean and tune up . 2 thumbs up for Mr. Alex for being Proactive!"

"They came out the same day I called. My system was over 20 years old and needed to be replaced. The install was scheduled for the next morning and completed by that afternoon. The techs were knowledgeable, friendly and did a nice job explaining options. They were careful during the install And did not leave any mess. There was some minor damage in the closet attic drywall, but repairs were scheduled.. Spending money on a new HVAC system is not fun, but these guys did a great job and I had an overall positive experience."

"Tankless water heater installed in June developed a leak and corroded. The heater was not installed with proper clearances per the install manual of the manufacturer. However, after bringing up these issues, they promptly moved the heater into a better location providing proper clearances and replaced the corroded parts."