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"This is a difficult one to write because, in the end, I think the actual work done was completed very well and professionally. We had a tankless water heater installed to replace our aging tank. The problem i have is with their business practices and lack of effective/accurate communication. A two-day job stretched to a week+ due to workers leaving early every day for one reason or another. Admittedly, one of the days was understandable due to a family emergency and I absolutely cannot begrudge somebody leaving early to attend to their child. That’s just being a good dad. The job completed on a Friday and I was repeatedly assured that an county inspector & Pure Plumbing employee would be arrive early Tuesday (Monday was Memorial Day) to close the job. Nobody ever showed up and I was told nothing. I came to learn that Pure Plumbing plays some shady games when it comes to permitting a project. They (illegally) do the work without pulling permits. Then, after it is done, they submit drawings of the completed work to get an after-the-fact permit pulled. It’s only then that they request an inspection which happens a couple weeks after the fact. They also expect full payment before the work passes inspection. I tried to contact the owner of the company (Andrew Aranda) via phone and the email his office supplied in order to discuss/resolve the issue, but never heard a reply. Unpermitted work exposes the company and the homeowner to potential fines and long delays in completion. Even though I love the work they did and would love to use them again, I would hesitate because of legally questionable methods that cast a shady layer over the operation. Are there other hidden corners being cut? Their talented roster of tradesmen/women isn’t worth doing business with because legal games are being played with the county. I plan on contacting a Clark County agent to discuss this job and warn them of potential future dishonesty."

"Our heat stopped working, of course right when it's the coldest time of the year. We contacted Aire Serv, and they were fantastic to work with. They initially thought it was our thermostat, but within two weeks, the furnace as a whole quit working. They ended up replacing our furnace and crediting the cost of the thermostat. Our old furnace was past it's recommended age. It turned out to be tough to remove, as it was the original furnace. We suspect it was built before the frame surrounding it. It required cutting into the ceiling drywall, but it was obvious their staff has encountered this in the past, and they showed their experience in dealing with such a difficult situation. You can tell that this is a company devoted to striving for excellent customer service. They answered all questions/concerns we had and made special accomodations to address our issues quickly. They care about the details like wearing booties, covering carpets/furniture, making sure not to do any damage, and performing full cleanup when the work was done. Their technical staff was great to work with, including Jaz, Charlie, Julian and Jiame (sp?). Also, the office staff of Shelly and Ryan also displayed wonderful customer service. Special kudos to Charlie who took the time to answer any questions or concerns we had about the new furnace and removing the old one. We would recommend this company to others for their Cooling/Heating needs. If you are the type of person that likes to do annual maintenance checks, I would also recommend asking about their yearly plans which includes discounts for services, free checkups, and priority scheduling."

"My new A/C and heating system was installed. James and the crew were courteous, friendly and professional, and did a great job. Thank you!"

BEST Heating, Air Conditioning and Plumbing Repair is known for reliable service and peace of mind guarantees from our inception in 2016. Great 2026 deals include a new A/C system starting as low as $149/month for qualified buyers, as well as a tankless water heater starting at just $125/month for qualified buyers. With NATE-certified technicians and experienced plumbers, we deliver an unparalleled experience for your heating repairs, cooling repairs, complete plumbing services, toilets and fixture installations, sewer, drain and water line repairs, kitchen and bathroom upgrades, water filtration systems, gas lines and indoor air quality. Emergency and weekend repairs are no problem! As a locally owned and operated company, we specialize in the heating, cooling and plumbing needs of Las Vegas, one of the reasons we were an award-winner in the 2019 "Best Of Las Vegas." \nWe provide fair, up-front pricing with financing for qualified buyers.

"I also had a new air conditioner put on they were excellent on time. Quality service technicians were great. They worked with me on the price I canâ t say enough anyone who needs heating or air-conditioning repair or replacement go to Discount. They are awesome."

"Prompt, friendly and professional service. Technician Frost went above and beyond installing thermostats to check for possible condensation problem - all OK. The cost was more than reasonable and the service was first-rate. Would definitely do business with The Cooling Company again."

"Ambient Edge has always sent top-notch technicians in the 7 or so years we have had their installed system. As always, technician Brian was punctual, professional and thorough in maintaining our system. It's refreshing in today's world to have such caring customer service!"

"They were the first of several vendors that I contacted that responded to either fix or replace a failing 1988 a/c in the Las Vegas 100 degree weather. They presented options for repair vs replace, and we decided to replace given the age of the original a/c unit. The replacement price was reasonable and acceptable. And by 3 pm, technicians arrived to install the new a/c."

"Replaced old AC with new one in 8 hours. Awesome!"

"Antoine Coleman from Goettl did an outstanding job in servicing our two Lennox air conditioners yesterday. He changed all of the interior filters, checked the attic, cleaned both air conditioners, and replaced the capacitor in one unit. Additionally, Antoine installed sensors throughout our home to prevent any potential leaks. He was thorough and explained his work, showing all before and after photos of the repairs. He cleaned up all work areas as well. Thanks, Antonine - great job!"