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"Great!!!! Thanks so much. Looking forward to having you replace the central humidifier"

"Vitaliy and his team were fantastic! The furnace and AC installation was handled with knowledge and professionalism. They were competitive in pricing, no pressure and made the whole experience a breeze. I wouldn't hesitate to recommend them!"

"We had a humidifier installed. They installed it quickly and professionally. The installer Jimmy was very helpful and even gave me a couple pointers in regards to installing a wifi thermostat. I've always had great experiences with Kath/Aquarius home services and will definitely use them again."

A happy, healthy family thrives with pure, chemical-free water and safely functioning plumbing and climate control systems at home and at work. Finken is made up of two sister companies Finken Water Solutions & Finken Plumbing, Heating & Cooling working side by side to bring you whole-home and office climate comfort and clean water solutions. Finken Water Solutions is your premium source for water treatment and bottled water for your family and co-workers — we even deliver coffee and water softener salt to your door! For problem water as simple as hard water to as complex as arsenic and nitrate tainting, Finken has chemical-free filtration solutions to purify even the nastiest water. We even offer financing and rental options so everyone has access to the purest water possible, straight out of their tap, for better drinking, cleaner laundry and squeaky clean skin and hair. When it comes to bottled beverages, Finken has you covered from our five kinds of bottled water to our 100+ varieties of brewed beverages. Finken Plumbing, Heating and Cooling is ready to tackle your home or commercial construction or remodeling projects and repairs. We work with the best builders in the business to create safe comfortable homes and working environments. From new construction to remodeling, cozy homes to comfortable apartments and office complexes, Finken is the go-to choice for plumbing, heating and cooling contracting. Got a serious plumbing or HVAC predicament? Finken is on call for you 24-hours a day. When your furnace, air conditioner or toilet is clinkin’ better think Finken!

"Randy Lane has skilled plumbers and a well-organized office staff. The plumber arrived at the pre-arranged day & time and fixed the two sinks. The plumber looked at the corroded sections of pipe that I pointed out and stated that his opinion was that replacing those would not significantly increase water pressure in the house. I appreciate the honest opinion.
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"I tried many many times to get my new gas stove installed by Best Buy. After 3 weeks of the stove sitting in the middle of my kitchen and 4 appointments set with no one showing up I gave up and called MN Plumbing & Appliance. I don't know why I didn't do it sooner! They showed up at the right time and did the installation quickly and effectively for the same price that Best Buy quoted me and they took my old stove away for recycling."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"In the last 2+ years Doug has been to my rental property 6 or 7 times.  I was diagnosed with Old Furnace Syndrome by another company prior to hiring Doug.  Fall 2014.  Not worth repairing they said.  I was looking at a large amount of money to remove the old furnace and install a new one.  I called Doug on a reference, not Angie's List,  and he came out to the property.  Doug  was able to diagnosed and properly fixed the problem.  He has since been to the property to fix and repair other issues on the furnace that have come up.  The best part is that we have never met.  I live 4 hours away from the property.  All correspondence has been by phone.  The most recent visit was to inspect the furnace and venting for the pending sale of the house, along with repairing some loose bricks on the chimney.    Doug has done a great job of repairing and maintaining my old gravity furnace, along with saving me a bunch of money.  

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"My water heater was broken and Standard Plumbing was the first to return my phone call. It had broken on Christmas Day (Friday) and I had left messages for a number of companies. They were able to schedule me on Monday. The person they sent out was on time and professional. I was a little irritated that he wouldn't even walk over to the water heater until I had agreed to pay about $160 to diagnose the problem. Since I had been told on the phone that the service fee was around $60 and I had clearly told them that the water heater was broken, I wished they had told me that it would really be $160. The plumber spent a lot of time trying to diagnose the problem and then told me that I needed to replace some parts - total cost $525 for parts and labor (that would be the total charge - the $160 was included in the $525). I had to go back to work so I told the plumber to call me when he had it fixed. A few hours later, I received a call from the owner saying that the parts they replaced didn't fix the problem and they didn't know what was wrong. They put everything back the way it was, told me they wouldn't charge me anything at all (really nice surprise) and gave me the number of a specialist that they had already contacted in advance to see how soon the specialist could come out. If they had been able to fix my water heater at the $525, I would have given them mediocre ratings, but how they handled it when they couldn't fix it was really impressive. The specialist came out the next day and had it fixed in less than an hour."

"Called another company originally they asked how old the furnace is and I said about 5 yrs. old (it is 6 yrs old). They informed me that I should get a hold of the company that put it in because it should still be under warranty, which after I looked it was. So I called Service Today to set up an appt. to have them look at it. Andrew came out and with various questions asked I said that the thermostat we have is wifi and that is how we run it. Comcast upgraded the wifi in the neighborhood the day before and it was today I woke up and noticed that the thermostat wifi was not connected to the wifi anymore. He looked into it and noticed that when I put it on heat via by phone app or manually by the wall thermostat, it was turning on the A/C instead and visa versa. He came at a price to me of about $350 to run a diagnostic to find the issue. He did and then he comes back and tells me that the thermostat itself is burn out (I bought the thermostat from them when I had the new furnace installed 6 yrs. ago). Andrew goes to his van and of course comes with only 2 thermostats that he has on hand. One is not wifi and it was $350 or so and the other was $800 which was wifi programmable. He did say we could just go and get one from Best Buy or something but we would have to install it. We decided on the lower cost of the 2. As he was installing it I looked up the retail cost for the same exact one he was putting in (Honeywell T4Pro) and it was $75 at Best Buy. I mean really.........that much of a mark up in cost!!! It is like this company does not understand that we are in a pandemic and that money for so many people is really really tight!! To gouge customers like that. As I sat in my office crying about the cost I let myself get washed into, after a while I asked Andrew why such a big cost increase on the thermostat. He said he has nothing to do with the pricing of items, which I understood. Andrew was a nice guy and just doing his job. I put this gouging at the feet of the company because right now, people have to decide to either pay a heating/electric/etc. bill or pay a company a massive cost to have a thermostat put in. Andrew did take down some wires that were for a humidifier that was on the old furnace prior to installing the new one and also cleaned some dust and lint from the furnace. Will I call these guys again, only if I know that there is something wrong with the furnace that is under warranty still, other then that, I cannot afford them. They were better when they were Airtech. The C rating I gave it has more to do with how nice Andrew was then the company. For the company itself, I give it an F"