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"Great!!!! Thanks so much. Looking forward to having you replace the central humidifier"

"Vitaliy and his team were fantastic! The furnace and AC installation was handled with knowledge and professionalism. They were competitive in pricing, no pressure and made the whole experience a breeze. I wouldn't hesitate to recommend them!"

"Eric and John did plumbing work at my home a month ago, and I was happy to see their familiar faces arrive to replace our broken bathroom sink. I had purchased a replacement sink that was ready for installation. The cracked sink was removed and the new sink installed. Eric quoted the job before the work was done so I had no surprise costs upon completion. Because I had previously purchased Aquarius’ annual plumbing repair plan, I was able to save on the service fee and saved an additional 15% on the job. Once again, I was impressed with Eric and John’s professionalism and attention to detail. The replacement is installed better than the original had been by my previous plumbing company."

"So this was the first major home repair/upgrade that we've had done. Not only was the estimator Nate courteous, friendly, and considerate, so were the installers Greg and Josh. Our 50 gallon water heater had gone out after 7 years of use and we were looking to upgrade to a tankless system. Being that we were on a budget and in need of making the crucial decision whether to keep the tank or go tankless, my wife and I had a total of three companies look at the job. McQuillan Brothers we're not only able to provide us with the most reasonable pricing they also did not provide anything less than exceptional workmanship and quality. Greg & Josh if you get a chance to read this I want to personally thank both of you for your friendly disposition, knowledge, and personal attention to detail on every aspect of the job. I learned a lot as well. I will most definitely be asking for services from this company again!"

"Randy Lane has skilled plumbers and a well-organized office staff. The plumber arrived at the pre-arranged day & time and fixed the two sinks. The plumber looked at the corroded sections of pipe that I pointed out and stated that his opinion was that replacing those would not significantly increase water pressure in the house. I appreciate the honest opinion.
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"Great. I was able to call the owner directly and he answered all my questions and went above and beyond to make sure that we had cool air throughout the house. I will use them for all my furnace and AC issues in the future."

"Install went smoothly. Very professional."

"Great advice and prompt installation of water heater. Advised water softener was working properly."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Even though I have read some negative comments about their plumbing's prices, I wanted to give them a chance as I had a fairly good experience on the HVAC side. Unfortunately, I am afraid the comments were right! I called them for a leak in my basement related to a water drain from the second floor bathrooms. Before starting, Matt explain to me he had to go through a "pluming diagnostics" of the entire house and systems that is a flat fee of $497 (based on the age of the house) for: Unlimited Time to find the problem, One level 1 to 2 repair included with diagnostic, performance check, whole home water quality analysis, including chlorine, water hardness, and total dissolved solids, confirmation that system is safe, reliable, and energy efficient, Applies to equipment 6-20+ years old, main drain, water pressure/water temperature over 1500 sqft, tankless water heater. Basically a fee to "find the leak" and anything else that could be wrong in my house in order to give me suggestions for additional repairs that go on top of the "diagnostic fee", unless it is a level 1 or 2 repair that you probably never have anyway...! I my case Matt's listed 3 options: - $4.193 (repair copper drain, new washing machine hoses, install pressure valve and new 50 Gal water heater) - $1.467 (repair copper drain, new washing machine hoses, install pressure valve). Meaning $2.726 for the water heater alone. Or $631 (repair copper drain, new washing machine hoses). Meaning $836 for the pressure valve alone! I told him I could do the machine hoses myself and asked him how much it would be just to fix the leak => $364. That means the charge to change 2 $10 hoses is $267!! By the way, they don't deduct the $79 service call if you are not part of the Membership Program, charge an additional $14 for "Transfer Fuel Surcharge" and didn't discount the $50 coupon. Bottom line my invoice was $497 + $79 + $14 + $364 = $954. Fortunately, I talked to Kristy from Customer Service the following day and got the $50 coupon applied and got an additional $50 off after my open and direct discussion with her. Thank you Kristy. Still, I believe the all process was a bit complicated for a leak and would have to try a different plumber next time. Further more, what's going on with the "Plumbing Diagnostic" fee if they have to come again later on during the year for another issue? I surely wouldn't need another "check" of my entire house..."