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"While the materials and communication was good, unfortunately there were some things that left a bad taste and I am not sure I would use them again. While there were some issues that they are addressing quickly, like replacing a part of the door they changed because a piece was smothered with white silicone, and also replacing a panel that was broken when they capped the trim outside my home, and they destroyed my big rosemary bush. I'm baffled as to why they didn't notify me at the moment and instead I had to wait until the walk-through to find out. The forklift person who came to pick up some material that wasn't used left a hole in my driveway. I just sent them some pictures, but haven't heard back, but hopefully this looks like it will be repaired. I am also not happy with how the door looks after the install and the reply from the QA walk-through was 'that is how we seal all the doors'. I appreciate that the amount of clear silicone used will prevent leaks and bugs, it looks like someone watched a whole bunch of YouTube videos and at the end some measurement went wrong and the mistake was covered up with an uneven line of silicone. Time will tell how long the silicone will hold against concrete. I would have hoped instead that they let me know it would look bad and talk about options even if it meant spending more money to get it to look OK. door install: [*** Link removed ***] [*** Link removed ***] white silicon smears: [*** Link removed ***] bush: [*** Link removed ***] broken panel: [*** Link removed ***] driveway: [*** Link removed ***]"

"Great! Dom and his team were efficient, knowledgeable, polite, and they not only did a great job on the roof, they cleaned up wonderfully!"