
Serving Paola, KS and surrounding areas
Approved (Corporate)
In business since 1951
Free estimates
Emergency services offered
"On Wednesday 4/10/19, the installation crew from Anthony PHC exceeded my expectations. Duncan, Jacob, and Gary were a well oiled machine working together to replace the 19 year old HVAC system with a new York HVAC system. They were knowledgeable and efficient as they created by hand some of the various metal and PVC connections needed between the components of the new HVAC system, so that the new system would fit in the space allotted. They were a whirlwind of activity as they worked so efficiently, cooperatively, and pleasantly, together. They answered any questions I had as I watched them work. I like to see how such skilled work is done. Duncan even moved a couple of the controls for the humidifier down to where I could reach them more easily, even though I asked him to make that change as he was working on that very part of the installation. Jacob was very attentive to detail, and aesthetics, as he replaced the AC pad and AC compressor outside, after repositioning them to the left of where the old ones were, in order to meet the current city code (as one of the guys explained to me), and he surrounded the new compressor with the same stones and pavers, in a new attractive configuration, in their new location in the yard. They patiently remained calm and pleasant and attentive to details, even though, they had to stay over an hour longer than they normally would have because they had to trouble shoot error codes in the AC unit due to a new, yet defective, thermostat. Then they replaced the thermostat with a working one, and showed me how to operate it. I could feel the difference in air circulation almost as soon as the new A/C system was turned on. And I was pleasantly surprised to find that the air circulates more widely in the rectangular upstairs bathroom for the first time in the decades that we’ve lived here. Apparently that is due to the indoor metal box that the salesman told me they put beneath each new HVAC system (if the allotted space permits) to improve air circulation. The salesman who sold me the new system said that Anthony PHC is devoted to customer service, and customer satisfaction, and that certainly was my experience with that salesman and with these technicians. On Friday 4/12/19, I realized that the humidifier was not working as desired, so I called Anthony PHC, and within 2 hours Dean came and fixed the oversight. He exceeded my expectations, too, as he also addressed additional questions that have come up as I adjust to the new system. On Monday 4/15/19, Gary K. came out to reattach a portion of the tarp which protects the insulation on the garage ceiling. I look forward to having Anthony’s skilled technicians maintain this HVAC system in the years to come."





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