Get matched with top doors installers or repairers in Pennsauken, NJ

"I went with this company because of all the 5 star ratings. I wish I had the pleasure to experience a 5 star service. Unfortunately, I did not. I first have to say that overall the installation of my doors were good. However, in order for me to give 5 stars, the following has to ensue. Professionalism, Punctuality and attention to detail. The head installer Jacob, first arrived with a nasty disposition and when the project started, he had the audacity to have a full blown loud argument with his co-worker in my house, which made me feel uncomfortable and unsafe. Secondly, they were to arrive between 8am & 9am, I get it if one is running late because of traffic or other unforeseen circumstance. They arrived after 9am and a courtesy call would of been nice. Once the project was done, there was no initial walk through with the head installer. Because I already felt a bit intimidated by the earlier ordeal between jacob and his co-worker, I did not ask Jacob for a walk though nor did he offer one. I took it upon myself to do a quick inspection. Everything at face value seemed to look ok. So the next morning once everything settled, I did a more thorough and lengthy inspection. I discovered issues that in hindsight I wish I could of addressed the day of the project. Please see attached photos for what I found. Although these issues I found are minor, I have to say that for almost $10,000, I expected a perfect job to be performed from start to finish. The pictures below are a result of someone not paying attention to detail."

"GREAT service, 100% would use again. Ken answered immediately (no voicemail!) and diagnosed my sensor problem over the phone. He specifically said he wanted to save me the cost of a service call for a repair that I could do myself—REFRESHING honesty! Highly recommend!"

"Everything went well, no issues. I would definitely recommend and hire them again."

"Contacted two contractors who had favorable ratings, but neither called back at all.  Then contacted another two favorably rated contractors, and only Genovese responded.  Arranged an appointment, at which I received a competitive estimate, and had the work done during that same visit.  Professional, friendly, and also let me know that the roof was otherwise in great condition and in need of nothing.  While actually a very minor repair, it is nonetheless quite upsetting to have water leaking through interior ceilings.  During my calls to each of the contractors, I made mention of how the leaks lined up with the vent pipes and how it was likely a matter of failed flanges.  Unlike the nonresponsive contractors, Genovese made it clear that while large projects are naturally preferable, they are there to address small repairs as well."

"Docs was excellent and returned my Saturday afternoon call (his office was closed). Docs offered me honest advice about replacing (rather than repairing) my water heater because the warranty had expired. I would have chosen to have Docs replace my water heater; unfortunately, Docs did not have scheduled office hours on Saturday. I was able to schedule installation of a water heater with another company that was open on Saturdays."

"

that needed to be performed, as well as a cost and time estimate to install these improvements. I appreciated being able to ask questions and have a positive and informed discussion about the issues. Dan is a very pleasant and knowledgeable "gentleman" who works very hard at explaining the tasks that needed to be performed. Dan is the one who made me believe in the Mark Group and it's ability to make these changes translate into energy savings.

When the work was scheduled to be performed, the installers were knowledgeable professionals, who showed up on time and worked long hours to get the work complete within the two date estimate.

The work was done with respect for my property and without undue interruptions. The installers were also very pleasant and informative.

Dave Condin was the final person who came to do quality control. He is an amazing and talented person. He is fun to talk with and seems to be the ultimate problem solver.

A week after the installation we are now facing a heat wave, and I can already see the benefits of this program. My house does not heat up because of the attic. The air conditioning runs less frequently, and the house seem far more comfortable.

The best part is that PEPCO agrees to a rebate off the cost of the installation. This makes the process and unbelievable bargain.

"

"Nice job...they had to chisel out some of the concrete to fit the door just right at the bottom..you would never know they were there..mixed cement and built up the area..looks good"

"Jeremy was very responsive to the initial phone calls. Scheduled an in home consult quickly and gave a thorough presentation of their systems and capabilities. We scheduled the install a few days later for our system. Larry was helpful and professional. We has a couple of hiccups, which were resolved. We also decided to add security cameras and has a little trouble scheduling that install. Once installed all is working well. We’re very happy with the products and service."

"Very well. The salesman was very professional; not pushy and didn't sell his company by putting other companies down. The installer was on time, courteous, professional and completed the work neatly and quickly."

"Excellent work. We purchased natural cherry cabinets in shaker style, with the panels made of solid wood rather than veneer. That is more difficult work, as each panel has to be constructed from several planks. Moreover, the clear finish would leave any flaws more visible. Simply put, the doors are beautiful--flawless in both construction and finish. They are similar in quality to custom cherry furniture we own."