Get matched with top heat pump installers and replacers in Pinellas Park, FL

"Very professional and friendly"

"Mr. Reese did a great job. My air conditioning stopped and he knew right away what was wrong. After a short while, it was cool in the house. Excellent service! I will be using this company again."

"This company does not do conscientious work. Chris seems to be more concerned with getting to his next call than spending the appropriate time to solve issues. Their work is sloppy because they do not do important things like re- taping plenums when they work on them or diagnosis beyond the 20 minutes they want to spend in your home. They do not ensure things are properly working. According to them everything is normal when you know it is not despite pointing out multiple issues when they arrive. All they worry about is taking pictures and videos to cya. They do not follow through and do a complete diagnosis and rush through hoping the problem will go away. And when the issues gets worse or they cause more problems they deflect and blame it on something else and gaslight you. Diagnosing via text is a thing now I guess. Now I have to pay someone else to fix their mess. 27 days later it is an ongoing problem and still broken and they will not respond. "

"Very happy with services, people were great. Would recommend."

"CKP did an excellent job installing a brand-new mini split in our mother-in-law suite. They were professional, on time, and reasonably priced. It was truly a breath of fresh air dealing with a company that’s honest and delivers quality work"

"Replaced our duck work and will not blow any air through our vents. Day 1. Came back day 2 nothing any better. Day 3 said he would back and never showed up. Would not answer my husband's phone calls. Our thermostat is set on 82. Thermostat is set at 82. The unit never shuts off. Temperature in our home is 87 degrees. Would not recommend his work. Waiting for him to come and fix this problem. Sure hope he doesn't what he says. Suppose to come back. Already paid in full."

"DO NOT HIRE THIS COMPANY We chose Jack Rabbit based on a recommendation from a friend, expecting professionalism, transparency, and quality service. Unfortunately, our experience fell far short of those expectations. At the time I was gathering quotes, my husband, a professional engineer was not home. He also wasn’t present during the installation. To ensure clarity, I had Jack Rabbit’s engineer/salesperson speak with him by phone. That conversation quickly turned tense, as the salesperson was dismissive and disrespectful toward my husband’s expertise. It was clear the salesperson was more concerned with defending his ego than engaging in an honest, informed discussion. With temperatures soaring and no AC for a few days, I made a rushed decision to move forward with Jack Rabbit, trusting that they would honor their agreement to match a competitor’s quote not just in price, but in equipment and specifications. That promise was a key reason I chose them. Sadly, what we received did not reflect that commitment. The AC unit installed was not the higher-end model we were led to expect, and the discrepancy only came to light after the fact. I left messages for upper management and the owner, hoping to discuss our disappointment and give the company an opportunity to acknowledge where things went wrong. To date, I have received no return call. That silence speaks volumes about their commitment to customer service and accountability. This experience has left us feeling misled and disappointed. What should have been a straightforward and respectful transaction turned into a frustrating ordeal marked by poor communication, broken promises, and a lack of integrity and money out the window. Now that we’ve paid thousands of dollars, to include a one-year service agreement, I find myself asking: do I even dare have them come back? Can I trust them to do right by us? Sadly, they already have our money, and based on this experience, I have little confidence they’ll stand behind their work. If you’re considering this company, I strongly urge you to look elsewhere. Reputation means nothing without integrity, and based on my experience, Jack Rabbit does not stand behind their word or their work. Positive Note: The installer Dejour was excellent, so patient and understanding. So professional and took the time to explain things to me, when others from the company wouldn't clarify. Thank you, Dejour!"

"My review has not appeared on the Performance Air primary site which consists of positive reviews, so I'll try to replicate here. I've also contacted the BBB. Company ads indicate "service 24/7" which is misleading. Yes, you can speak w/ someone at the company, but they can't or won't send a tech 24/7. Our a/c went out Sat evening, 9/16, and they said someone would be out Tues, 9/20. When I said that won't work they scheduled us for the next day, Sunday, between 10a and 2p. Needless to say they didn't show. I called dispatch to see when someone would arrive and was told the tech was delayed on another job. Finally about 5:30p I was told "you're not on the schedule." A wasted day in the heat when I could have called someone else. Our Trane unit (bought from Performance) is less than 8 years old and is maintained only by Performance Air via a service contract. The company is eager for us to replace the unit. When Trane and other brands are properly maintained they typically last much longer than 8 years. The company overcharges on parts, which I've called them out on and had the price reduced (check the records if they'll let you...you have our permission.) Hughes Gulfport FL"