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"Donald from JRB was professional, attentive, and did a great job. He thoroughly checked the furnace, found the problem, and fixed it right away. Very satisfied — thank you! "

"Excellent job. Highly recommend. Good attention to detail and customer service."

"Called and scheduled an appointment promptly, came and fixed the issue"

"Satisfied"

"Terrible: 1) Installer did not install as agreed upon. Line was to be placed behind wallboard. They insisted it would not fit, but I found out later when I had another HVAC company install the same units at my work office and did place lines behind wall board behind 2x4's. Be honest will ya! 2) Installer damaged a valve in condenser causing unit to leak which needed replaced. I asked for a new condenser, but Climatech refused and repaired. and warranted the repair. I would have rather had new. 3) Installer split the copper line in two places. A 2nd installer had to come out several days after install to repair and finish install. I requested a new copper line, but they again refused, but instead warranted the repairs. I again wanted new. 4) They sale the unit as most quiet in industry, but when it get's below 40 degrees outside condenser hums and struggles over condensation. The inside unit gurgles and whistles and hisses over it as well. They had a Mitsubishi person come out. Their response is unit runs normal and the operations manual states that the noise is because of condensation and won't do anything further about it. I would have not ordered the unit knowing this. They should list this before selling it. Emailing me an operations manual after the fact of install and payment is just not an acceptable response. Neither Climatech nor Mitsubishi is showing any integrity nor addressing the noise problem. I would not use either again. I am exploring legal options and trying to develop a class action legal case over false advertisement to obtain a replacement unit to eliminate the noise or refund. Very disappointing to spend the one and get this from companies such as this. Email me for more information dferchak@comcast.net Look at the pictures to see how bad their install looks in a finished room over the false position of their installer."

"Very pleased with service!"

"Repairs done"

"Great job- Happuy with service- will use again if needed"

"Over and above satisfaction!! Nick is an a very courteous and professional HVAC specialist! He called said he serve in 1 hr and he did. He introduced himself made feel I was in good hands!! I let him do his job without concern. In less than an hr he had photos of the issues with my furnace gave me a full explanation as to what was happening assured me there was no danger with the issues. Gave me a breakdown of the cost, ordered the parts and will return as soon as they are received. I’ve made a wise decision by going with Whal!! Thanks Nick!! "

"Replaced notor"