Get matched with top swamp cooler service or repairers in Plainfield, MA

"Hurley came an hour after we connected by phone for a diagnostic visit and ended up fixing our system on the spot. Terry was extra professional and neat, putting booties on his shoes to come inside. And he explained things better and more clearly than previous repair companies we used."

"Jim did a great job. He quickly assessed the problem and then took our unit with him to work on it more. When he got back to us, the fix would have cost more than it was worth. He gave us options for a new or refurbished PC. We felt the refurbished was a good deal and chose that. He came back and set that up and we are very happy with it. He then took a look at my laptop and again took it along. He tuned it up and installed a speed upgrade we wanted. Of course, we paid extra for the new unit and upgrades, but we thought the price was very fair. Jim seemed very knowledgeable and responsive. We will definitely call him again if we need any computer services."

"The entire process could not have gone more smoothly.  I called Stephen and he returned my phone call within the hour.  I described the area that I wanted to have cleaned and he came out the next day to give me a free estimate.  His estimate was reasonable and he was able to accommodate my schedule by coming out to do the clean up the next week.  He arrived promptly at 8:00 am - the agreed upon time - to let me know that he was there and if there were any last minute changes to the job.

He did a fantastic job and cleared away all of the brush, debris, etc.  Even better, I was only to send the payment provided I was satisfied with his results!  Who does that these days??

I would recommend Stephen to anyone and will certainly use his services in the future."

"Excellent service from beginning to end. I first called to request the service, I could not speak with any members, but they promptly returned my call, understood the request and made an appointment. The day of service, the technician arrived on time and explained the work to be done and eventually his findings. He was very polite, professional and knowledgeable. He also gave us tips on how to better maintain the system for improved performance. Overall, excellent service. We highly recommend then and we will definitely use them again"

"Provider called at about 8pm the night before to cancel a Monday appointment.  Granted, this was during a rough winter, but a little more advanced notice would have helped.
Seemed to do a nice, thorough job on the air ducts, however the deal was for a fixed number of supplies & returns.  I had fewer supplies, but more returns, so I was charged a surcharge for each additional return, even though they were shorter than most of my supplies.
Could have done a better job cleaning up dirt and dust that accumulated on my floors around the vents that had piled up during the vacuuming. 
Staff was very nice.
All and all pretty good though, would probably use again.  My vents were filthy and now they are not.
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"Initial service call was to clean out air ducts.  Inspection found mold in ducts and air handler.  Revised job was $700 to clean, disinfect, and apply anti-mold solution to AC system, and to provide and install a UV light to help prevent mold issues from returning.
The cleaning went reasonably quickly, but they didn't have a UV lamp with them, so a return visit was scheduled.
The UV lamp was installed on the return visit, but due to a lack of electrical outlets in my attic, it is not currently active.  This is not the contractor's fault, but it would have been nice to know before purchasing the product.

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"They have always fixed the problems that we've had. Frustrations? Delays? At times. We live in a flawed world. But overall, service has been professional and well done. It has always been worth the monthly fee and deductibles. If you consider that most appliances today only last five years or so, breakdowns are going to be a given. Our most recent repair will require at least two service calls and an $1800 part. That more than pays for our entire year's fees."

"We were updating our gutters prior to winter, getting them cleaned out and making sure all the downspout were functional.  I explained this to the company after I purchased their Big Deal.  They did explain to me that this sort of work was not their primary type of service that they offered but they would be able to the work.  I wasn't available to have them come out right when I purchased the deal and they told me to just call them when I was ready.  I had to go out of town for some business, and when I left the weather was nice.  By the time I got back, shortly after this, big winter storms had arrived and dumped a lot of snow on us.  My son and I ended up cleaning up the gutters ourselves since I knew the company would not be able to.  I let them know that I did the gutter cleaning and they asked if there was any other work inside the home that I might need to have done to use the deal instead.  Since it was winter and we would not be able to air out the house from any remodeling work I declined to have them come to do any work during the winter months.  I then came to find out via and Angie's List request for an update on how the work went that they had advised Angie's List that they completed the work for me and were paid for the deal I purchased.  I discussed this with the company and they apologized for accidentally telling Angie's List they completed the work and once again tried to find some projects inside the home once again, which I again declined since we were still in winter months without being able to air out the house from any construction dust/dirt. I do still plan on using their service once the weather is nicer."

"Overall, I wasn't happy with the entire experience. It said, in small print, up to X number of square feet or cubic feet or however they do it and then, there might be extra service charge for this and this and this. My big problem was that it ended up costing me pretty much double what the original coupon had cost. I wasn't happy because I checked around with some of my local providers. This guy was out of Springfield, Massachusetts. I got a couple of quotes from local providers. Of course, it was too late by then. I had already put up the initial $5000 to Angie's List. His price ended up being close to $2000 more. I could have just had a local guy come in and do the job. So, I wasn't happy about that. It took a long time for both myself and him to connect. Some of it was my fault and some of it was his fault. He was hard to get hold of and often, very hard to get him to respond to me. He was going through some personal issues with his family, which I understood and I was fine with. So he ended up doing the job probably far after the coupon even expired. So he was accommodating about that and I appreciated that about him. He actually is a nice guy to talk to. But he ended up putting the wrong color roof on and I wasn't happy. I had gone away for the few days that he was doing the roof, which I realize now wasn't very smart. But because I work out of my home, I couldn't work and have somebody banging on my roof. So I ended up leaving to go somewhere else to be able to do my work during the period of time he wandered on my roof. So it wasn't until I got back home and discovered the color of the roof, which I wasn't happy about. I didn't end up calling and complaining to him about it because it didn't seem reasonable to me to make him comeback and change the roof. So I was just not happy. It ended up costing far far more and when I talked to him about that, he told me that Angie's List sets the price and not him and so I should complain to Angie's List. I don't know the truth of it. I really don't understand how the whole process works. They did one other thing I wasn't happy with. I have a back attic storage area. It was part of the roof that was done. This had not been an issue before they did my roof. The nails that they used were much longer and more pointed than whoever had put up my initial roof. So I came into my storage area about a month after they did this roof and found that there were wood chips all over my possessions back there. With these pointing nails there, I had to be really careful because I couldn't poke myself in the head, trying to get to my things. They hadn't told me about it and they hadn't warned me about it. I would have appreciated if he had said, "If you have anything, cover them up because there will be wood chips from us banging nails into your roof. So there was just a bunch of stuff like that. The workmen were professional enough. They were polite enough. They didn't leave a huge mess around my house. It looked like they had tried pretty hard to clean it up pretty well. Angie's List offers what they say is a great deal and then, it doesn't turn out to be a deal at all. By the time, you're in the middle of this deal and you've already put up so much money, you can't walk away from the deal. So, it was not a happy experience for me. I've been really questioning whether I want to continue to be an Angie's List member because I haven't felt good about a lot of things that I've done."

"They did a great job.  Prompt service and very clean."